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Rönkkö, Kari
Publications (4 of 4) Show all publications
Winter, J., Rönkkö, K. & Rissanen, M. (2014). Identifying organizational barriers-A case study of usability work when developing software in the automation industry. Journal of Systems and Software, 88(February), 54-73
Open this publication in new window or tab >>Identifying organizational barriers-A case study of usability work when developing software in the automation industry
2014 (English)In: Journal of Systems and Software, ISSN 0164-1212, Vol. 88, no February, p. 54-73Article in journal (Refereed) Published
Abstract [en]

This study investigates connections between usability efforts and organizational factors. This is an important field of research which so far appears to be insufficiently studied and discussed. It illustrates problems when working with software engineering tasks and usability requirements. It deals with a large company that manufactures industrial robots with an advanced user interface, which wanted to introduce usability KPIs, to improve product quality. The situation in the company makes this difficult, due to a combination of organizational and behavioural factors that led to a "wicked problem" that caused conflicts, breakdowns and barriers. Addressing these problems requires a holistic view that places context in the foreground and technological solutions in the background. Developing the right product requires communication and collaboration between multiple stakeholders. The inclusion of end users, who fully understand their own work context, is vital. Achieving this is dependent on organizational change, and management commitment. One step to beginning this change process may be through studying ways to introduce user-centred design processes.

Place, publisher, year, edition, pages
Elsevier, 2014
Keywords
Usability, KPI, Human computer interaction, User centred design, Wicked problem
National Category
Software Engineering
Identifiers
urn:nbn:se:bth-6747 (URN)10.1016/j.jss.2013.09.019 (DOI)000330257800004 ()oai:bth.se:forskinfoAC99B0B3FEC9BC82C1257C9400527E65 (Local ID)oai:bth.se:forskinfoAC99B0B3FEC9BC82C1257C9400527E65 (Archive number)oai:bth.se:forskinfoAC99B0B3FEC9BC82C1257C9400527E65 (OAI)
Available from: 2014-03-31 Created: 2014-03-07 Last updated: 2018-01-11Bibliographically approved
Tan, J., Rönkkö, K. & Gencel, C. (2013). A framework for software usability & user experience measurement in mobile industry. In: : . Paper presented at Joint Conference of the 23rd International Workshop on Software Measurement and the 8th International Conference on Software Process and Product Measurement, IWSM-MENSURA. Ankara: IEEE
Open this publication in new window or tab >>A framework for software usability & user experience measurement in mobile industry
2013 (English)Conference paper, Published paper (Refereed)
Abstract [en]

The mobile industry faces challenges in designing software usability and user experience (UX) measurement instruments. The major difficulties arise due to: 1) diversity of definitions and terminology used for usability and UX aspects and attributes, which lead to inconsistencies, and 2) lack of a taxonomy for these attributes with links to well-defined measures in the literature. In this paper, we present a framework to support mobile industry to overcome these challenges. We first unified the terminology and definitions for usability and UX attributes in the literature. Then, we created taxonomy of attributes and sub-attributes. By using the well-known Goal Question Metric (GQM) approach, we identified a comprehensive set of questions and measures for each attribute that could be used as a basis for developing measurement instruments. The framework was evaluated through a case study conducted in a usability research, development and consultancy company for mobile industry in Sweden.

Place, publisher, year, edition, pages
Ankara: IEEE, 2013
Keywords
Case study, Evaluation, Goal Question Metric, Measurement, Mobile industry, Software usability, User experience
National Category
Software Engineering
Identifiers
urn:nbn:se:bth-6687 (URN)10.1109/IWSM-Mensura.2013.31 (DOI)000330579700021 ()oai:bth.se:forskinfoFA19B2453A814554C1257CA60032DB89 (Local ID)978-076955078-7 (ISBN)oai:bth.se:forskinfoFA19B2453A814554C1257CA60032DB89 (Archive number)oai:bth.se:forskinfoFA19B2453A814554C1257CA60032DB89 (OAI)
External cooperation:
Conference
Joint Conference of the 23rd International Workshop on Software Measurement and the 8th International Conference on Software Process and Product Measurement, IWSM-MENSURA
Available from: 2014-07-17 Created: 2014-03-25 Last updated: 2018-01-11Bibliographically approved
de Kaminski, M., Svensson, M., Larsson, S., Olsson, J. A. & Rönkkö, K. (2013). Studying Norms and Social Change in a Digital Age: Identifying and Understanding a Multidimensional Gap Problem. In: Baier, M (Ed.), Social and Legal Norms: Towards a Socio-Legal Understanding of Normativity: (pp. 309-330). Ashgate
Open this publication in new window or tab >>Studying Norms and Social Change in a Digital Age: Identifying and Understanding a Multidimensional Gap Problem
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2013 (English)In: Social and Legal Norms: Towards a Socio-Legal Understanding of Normativity / [ed] Baier, M, Ashgate, 2013, p. 309-330Chapter in book (Other academic)
Place, publisher, year, edition, pages
Ashgate, 2013
Series
SOCIAL AND LEGAL NORMS: TOWARDS A SOCIO-LEGAL UNDERSTANDING OF NORMATIVITY
Keywords
COPYRIGHT; PIRACY
National Category
Sociology (excluding Social Work, Social Psychology and Social Anthropology)
Identifiers
urn:nbn:se:bth-12257 (URN)000341298500019 ()978-1-4094-5344-4 (ISBN)
Available from: 2016-06-21 Created: 2016-06-21 Last updated: 2018-05-22Bibliographically approved
Larsson, S., Svensson, M., de Kaminski, M., Rönkkö, K. & Olsson, J. (2012). Law, norms, piracy and online anonymity: Practices of de-identification in the global file sharing community. Journal of Research in Interactive Marketing, 6(4), 260-280
Open this publication in new window or tab >>Law, norms, piracy and online anonymity: Practices of de-identification in the global file sharing community
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2012 (English)In: Journal of Research in Interactive Marketing, ISSN 2040-7122, Vol. 6, no 4, p. 260-280Article in journal (Refereed) Published
Abstract [en]

The purpose of this study is to understand more of online anonymity in the global file sharing community in the context of social norms and copyright law. The study describes the respondents in terms of use of VPN or similar service related to age, gender, geographical location, as well as analysing the correlation with file sharing frequencies. Design/methodology/approach: This study is to a large extent descriptively collecting data through a web-based survey. This was carried out in collaboration with the BitTorrent tracker The Pirate Bay (TPB), allowing the authors to link the survey from the main logo of their site. In 72 hours the authors received over 75,000 responses, which gives the opportunity to compare use of anonymity services with factors of age, geographical region, file sharing frequency, etc. Findings: Overall, 17.8 per cent of the respondents use a VPN or similar service (free or paid). A core of high frequency uploaders is more inclined to use VPN or similar services than the average file sharer. Online anonymity practices in the file sharing community are depending on how legal and social norms correlate (more enforcement means more anonymity). Research limitations/implications: The web-based survey was in English and mainly attracted visitors on The Pirate Bays' web page. This means that it is likely that those who do not have the language skills necessary were excluded from the survey. Practical implications: This study adds to the knowledge of anonymity practices online in terms of traceability and identification. This means that it shows some of the conditions for legal enforcement in a digital environment. Social implications: This study adds to the knowledge of how the Internet is changing in terms of a polarization between stronger means of legally enforced identification and a growing awareness of how to be more untraceable. Originality/value: The scale of the survey, with over 75,000 respondents from most parts of the world, has likely not been seen before on this topic. The descriptive study of anonymity practices in the global file sharing community is therefore likely unique.

Place, publisher, year, edition, pages
Emerald, 2012
Keywords
Copyright, Digital technology, Enforcement, File sharing, Piracy, Social norms, The Pirate Bay, Traceability, VPN
National Category
Software Engineering
Identifiers
urn:nbn:se:bth-6934 (URN)10.1108/17505931211282391 (DOI)oai:bth.se:forskinfo0167347966246153C1257B9B003FE94B (Local ID)oai:bth.se:forskinfo0167347966246153C1257B9B003FE94B (Archive number)oai:bth.se:forskinfo0167347966246153C1257B9B003FE94B (OAI)
External cooperation:
Available from: 2013-07-01 Created: 2013-07-01 Last updated: 2018-01-11Bibliographically approved
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