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Zhang, Y., Larsson, T. & Larsson, A. (2023). Future innovation framework (FIF) for value co-creation of smart Product-Service System design in a global manufacturing company.
Open this publication in new window or tab >>Future innovation framework (FIF) for value co-creation of smart Product-Service System design in a global manufacturing company
2023 (English)Manuscript (preprint) (Other academic)
Abstract [en]

Today, the Product-Service Systems (PSS) methodology is challenged by the emerging trend of digital servitization in supporting the development of the primarily product-oriented companies. Value co-creation strategy and global collaborative innovation are important for product-oriented industry to explore new ways of designing of smart PSS. In this paper, the Future Innovation Framework (FIF) is proposed as a mechanism to facilitate the adoption and use of value co-creation of smart PSS design in global manufacturing companies. Through qualitative research and literature review, the research focused on the collaboration between typical stakeholders in manufacturing industry, defining a smart PSS design process, and explaining how value co-creation could more effectively support the PSS design. This study proposes the FIF for smart PSS design from the perspective of value co-creation, to support the collaborative innovation teamwork, customer involvement and decision-making in the early design phase of smart PSS. The paper explains each of the design processes in which the product-oriented industry can use the FIF framework when designing smart PSS. The FIF was applied to an industrial smart PSS case – the design of the new product and service offering by automotive manufacturer Volkswagen. The FIF was used to verify the design of customer solution proposals for smart PSS. This paper discusses the implications, opportunities and challenges of the FIF for industrial smart PSS design. The paper concludes with a discussion on the possibility of using FIF in different industry domains in the future.

Keywords
Smart Product-Service System, Future Innovation Framework (FIF), PSS design process, Value co-creation, Case study
National Category
Other Mechanical Engineering
Research subject
Mechanical Engineering
Identifiers
urn:nbn:se:bth-25615 (URN)
Funder
A multiscale, cross‐disciplinary approach to the study of climate change effect on ecosystem services and biodiversityVinnova
Available from: 2023-11-15 Created: 2023-11-15 Last updated: 2024-01-12Bibliographically approved
Zhang, Y., Larsson, T. & Larsson, A. (2022). PSS Value Transformation: From Mass-Manufactured Vehicles to Provision of Mass-Customized Services – A Case Study of Designing and Prototyping Customized Digital Services for SAIC Motor in China. In: Proceedings of the Design Society: . Paper presented at 17th International Design Conference, DESIGN 2022, Virtual, Online, 23 May 2022 through 26 May 2022 (pp. 1179-1188). Cambridge University Press
Open this publication in new window or tab >>PSS Value Transformation: From Mass-Manufactured Vehicles to Provision of Mass-Customized Services – A Case Study of Designing and Prototyping Customized Digital Services for SAIC Motor in China
2022 (English)In: Proceedings of the Design Society, Cambridge University Press, 2022, p. 1179-1188Conference paper, Published paper (Refereed)
Abstract [en]

This work focuses on exploring how to transform the PSS strategy through conceptual design and prototyping to a way in which different stakeholders in the case car company – SAIC Motor – can experience and give feedback on the PSS strategy, analyze the impact of the PSS strategy on the process of customized digital service design in a traditional Chinese car company. Also, the work discusses how to increase the service value for different stakeholders in the overall PSS system

Place, publisher, year, edition, pages
Cambridge University Press, 2022
Series
Proceedings of the Design Society, E-ISSN 2732-527X
Keywords
product-service systems (PSS), experience design, prototyping, case study
National Category
Other Mechanical Engineering
Research subject
Mechanical Engineering
Identifiers
urn:nbn:se:bth-23067 (URN)10.1017/pds.2022.120 (DOI)2-s2.0-85131379534 (Scopus ID)
Conference
17th International Design Conference, DESIGN 2022, Virtual, Online, 23 May 2022 through 26 May 2022
Funder
Knowledge Foundation, 20180159
Note

open access

Available from: 2022-06-07 Created: 2022-06-07 Last updated: 2023-11-20Bibliographically approved
Zhang, Y., Larsson, T. & Larsson, A. (2021). Chinese Product-Service System Innovations Enabled via Governmental Policies: The E-Scooter Case. In: Proceedings of the Design Society 2021: . Paper presented at 23rd International Conference on Engineering Design, IECD 2021, Gothenburg, Sweden, 16-20 August, (pp. 611-620). Cambridge University Press, 1
Open this publication in new window or tab >>Chinese Product-Service System Innovations Enabled via Governmental Policies: The E-Scooter Case
2021 (English)In: Proceedings of the Design Society 2021, Cambridge University Press, 2021, Vol. 1, p. 611-620Conference paper, Published paper (Refereed)
Abstract [en]

Together with increasingly saturated and commoditized global markets companies are driven to shift their business focus, adopting a strategy where customer perceived value is in the spotlight, and where products are bundled with services to offer Product-Service Systems (PSS). In this research we study the emergence of PSS solutions in the Chinese market via a selected case study on e-scooters, based on the governmental decision to ban fossil-fuel scooters in the late 90s and how this has spurred both a fossil-to-electric transformation and a product-to-function transformation. As seen in this research PSS is also an approach that is working well in the Eastern society and especially in China, based on governmental policies. It is gradually being adopted and applied in local industries significantly by China’s leading internet companies (Didi, Alibaba etc). The PSS concept represented by e-bike cases in China has gradually penetrated into different industries. With governmental decisions as the key turn-point, it can be seen in practice and development that China’s related service industry is using e-bike PSS to carry out the new business model from selling e-bikes to providing service-oriented solutions. 

Place, publisher, year, edition, pages
Cambridge University Press, 2021
Series
Proceedings of the Design Society, ISSN 2732527X
Keywords
Product-Service Systems (PSS), Case study, Circular economy
National Category
Other Engineering and Technologies not elsewhere specified
Research subject
Mechanical Engineering
Identifiers
urn:nbn:se:bth-22064 (URN)10.1017/pds.2021.61 (DOI)2-s2.0-85117835130 (Scopus ID)
Conference
23rd International Conference on Engineering Design, IECD 2021, Gothenburg, Sweden, 16-20 August,
Funder
Knowledge Foundation, 20180159
Note

open access

Available from: 2021-08-30 Created: 2021-08-30 Last updated: 2023-11-20Bibliographically approved
Ruvald, R., Larsson, A., Johansson Askling, C., Bertoni, A. & Larsson, T. (2021). EVALUATING PROTOTYPING SUPPORT IN EARLY TRANSFORMATIVE PSS DESIGN. In: Proceedings of Design Society 2021: . Paper presented at 23rd INTERNATIONAL CONFERENCE ON ENGINEERING DESIGN, ICED21, Gothenburg, Sweden, 16th - 20th August, 2021 (pp. 1411-1420). Cambridge University Press, 1
Open this publication in new window or tab >>EVALUATING PROTOTYPING SUPPORT IN EARLY TRANSFORMATIVE PSS DESIGN
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2021 (English)In: Proceedings of Design Society 2021, Cambridge University Press, 2021, Vol. 1, p. 1411-1420Conference paper, Published paper (Refereed)
Abstract [en]

Prototypes are an established tool for rapidly increasing learning, communication and decision making rationale for design projects. The proven success has spawned a litany of approaches and methods for building and planning the efficient planning and construction of prototypes. Translating these methods into simple usable tools to assist novice designers has generated broadly applicable canvases to support prototyping across the design process. Product Service System design has similarly introduced prototyping methods and tools into the process. Presently there is a lack of support for generating early phase tangible prototypes for functional PSS design aimed at more radically innovative solutions instead of currently dominant traditional products with traditional add-on services. This work explores the viability of utilizing existing prototyping support tools in the context of early PSS design through workshops with student designers and practitioners. The data from these workshops illuminates the alignments and misalignment gaps presented as guidelines to enable better support for early PSS designers. 

Place, publisher, year, edition, pages
Cambridge University Press, 2021
Series
Proceedings of the Design Society, ISSN 2732527X
Keywords
Product-Service Systems (PSS), Prototyping Support, Early design phases, Conceptual design
National Category
Other Mechanical Engineering
Research subject
Mechanical Engineering
Identifiers
urn:nbn:se:bth-22065 (URN)10.1017/pds.2021.141 (DOI)2-s2.0-85117759690 (Scopus ID)
Conference
23rd INTERNATIONAL CONFERENCE ON ENGINEERING DESIGN, ICED21, Gothenburg, Sweden, 16th - 20th August, 2021
Funder
Knowledge Foundation, 20180159
Note

open access

Available from: 2021-08-31 Created: 2021-08-31 Last updated: 2023-08-14Bibliographically approved
Elfsberg, J., Johansson Askling, C., Frank, M., Larsson, A., Larsson, T. & Leifer, L. (2021). How Covid-19 Enabled a Global Student Design Team to Achieve Breakthrough Innovation. In: Proceedings of the Design Society 2021: . Paper presented at 23rd International Conference on Engineering Design, ICED 2021,Gothenburg, Sweden, 16 August through 20 August (pp. 1705-1714). Cambridge University Press, 1
Open this publication in new window or tab >>How Covid-19 Enabled a Global Student Design Team to Achieve Breakthrough Innovation
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2021 (English)In: Proceedings of the Design Society 2021, Cambridge University Press, 2021, Vol. 1, p. 1705-1714Conference paper, Published paper (Refereed)
Abstract [en]

This is a qualitative single case study of a geographically distributed student team that experienced a quite different graduate course, compared to previous year's. This was due to the restrictions placed upon them following coronavirus lockdowns. With already ongoing research, and continuous development of the course, the authors had documented individual reflections and identified patterns and behaviours that seemingly determined the quality of the end result, as well as the students expectations and experiences. Semi-structured interviews, surveys and the author's individual reflection notes were already in place as part of the larger research scope and when the student team during the covid-19 year showed unexpected performance and results, the authors decided to pause the larger research scope and focus on this unique single case and capture those learnings. Not knowing how the Covid-19 situation evolves and leaning on insights from previous years, as well as this unique year, the aim with this paper is to describe the unique Covid-19 year amd share knowledge that can help improve and evolve the development of this longlived collaborative graduate student course, and other similar distributed team contexts.

Place, publisher, year, edition, pages
Cambridge University Press, 2021
Series
Proceedings of the Design Society, E-ISSN 2732-527X
National Category
Learning Information Systems
Research subject
Mechanical Engineering
Identifiers
urn:nbn:se:bth-22070 (URN)10.1017/pds.2021.432 (DOI)2-s2.0-85117859269 (Scopus ID)
Conference
23rd International Conference on Engineering Design, ICED 2021,Gothenburg, Sweden, 16 August through 20 August
Note

open access

Available from: 2021-09-01 Created: 2021-09-01 Last updated: 2023-01-05Bibliographically approved
Lorenzini, G. C., Olsson, A. & Larsson, A. (2021). Listening to Current Practice: Patient Involvement in the Pharmaceutical Packaging Design Process. Journal of Applied Packaging Research, 3(1), Article ID 4.
Open this publication in new window or tab >>Listening to Current Practice: Patient Involvement in the Pharmaceutical Packaging Design Process
2021 (English)In: Journal of Applied Packaging Research, ISSN 1557-7244, Vol. 3, no 1, article id 4Article in journal (Refereed) Published
Abstract [en]

Multiple functional challenges in the use of pharmaceutical packaging reveal a great need of packaging to be designed inclusively. This study investigates patient involvement in the pharmaceutical packaging design process by analysing interview data from representatives of the pharmaceutical and packaging industry. Four main themes related to patient involvement were uncovered: patient expertise levels, patient involvement modes, factors encouraging patient involvement, and factors discouraging patient involvement. Passive patient involvement modes were found to be dominant due to regulations and a traditional perspective regarding physical testing. However, active patient involvement modes were identified, motivated by empathy and understanding of the lives of patients. The pharmaceutical packaging design process is complex and involves multiple stakeholders. The research findings can inspire more industry practitioners and policymakers to design pharmaceutical packaging that is inclusive and with consideration of a broader spectrum of patients’ needs. 

Keywords
Design process, inclusive design, industry practice, pharmaceutical packaging, user involvement
National Category
Mechanical Engineering
Research subject
Mechanical Engineering
Identifiers
urn:nbn:se:bth-22113 (URN)
Note

Open Access

Available from: 2021-09-08 Created: 2021-09-08 Last updated: 2021-09-16Bibliographically approved
Lugnet, J., Ericson, Å. & Larsson, A. (2021). Realization of agile methods in established processes: challenges and barriers. Applied Sciences, 11(5), Article ID 2043.
Open this publication in new window or tab >>Realization of agile methods in established processes: challenges and barriers
2021 (English)In: Applied Sciences, E-ISSN 2076-3417, Vol. 11, no 5, article id 2043Article in journal (Refereed) Published
Abstract [en]

This paper presents an explorative study and the results of 17 interviews with informants from different companies. Its purpose is to identify the challenges associated with implementing agile methods along with the established procedures for early design. The study exemplifies project leaders’ experiences and implementation efforts. As leaders of design projects, they have proposed the use of a new method that involves teams engaging in testing and evaluation, which aids in the understanding and introduction of change initiatives. The challenges that are identified are as follows: (1) a lack of approval not only from top managers but also from critical peers; (2) an unprepared organization that did not allow teamwork; and (3) a lack of specific company success factors to support new methods.

Place, publisher, year, edition, pages
MDPI, 2021
Keywords
Engineering Design; Teamwork; User centered design; Design practice; Agile Innovation
National Category
Information Systems, Social aspects
Research subject
Mechanical Engineering
Identifiers
urn:nbn:se:bth-21109 (URN)10.3390/app11052043 (DOI)000627950500001 ()
Projects
The Kamprad Family Foundation for Entrepreneurship, Research & Charity at Luleå University of Technology
Funder
Knowledge Foundation, 20120278
Note

open access

Available from: 2021-02-26 Created: 2021-02-26 Last updated: 2021-04-15Bibliographically approved
Ruvald, R., Larsson, A., Johansson Askling, C. & Bertoni, A. (2020). PSS DESIGN INNOVATION: PROTOTYPING IN PRACTICE. In: Proceedings of the Design Society: DESIGN Conference. Paper presented at 16th International Design Conference, DESIGN 2020, Virtual, Online, 26 October 2020 - 29 October 2020 (pp. 1355-1364). Cambridge University Press, 1
Open this publication in new window or tab >>PSS DESIGN INNOVATION: PROTOTYPING IN PRACTICE
2020 (English)In: Proceedings of the Design Society: DESIGN Conference, Cambridge University Press, 2020, Vol. 1, p. 1355-1364Conference paper, Published paper (Refereed)
Abstract [en]

 Heavy equipment manufacturers recognise an opportunity to realise customer value gains through offering new Product-Service Systems. Such transition implies a radical shift in how new systems are designed. Based on a set of interviews the paper investigates how radical PSS innovation can be enabled by the use of physical prototypes as boundary object to navigate early PSS design ambiguity. On such basis, suggestions for augmenting existing support tools are made in relation to the existing literature. 

Place, publisher, year, edition, pages
Cambridge University Press, 2020
Series
Proceedings of the Design Society, E-ISSN 2732-527X
Keywords
product-service systems (PSS), prototyping, design thinking, design support system
National Category
Mechanical Engineering
Identifiers
urn:nbn:se:bth-20729 (URN)10.1017/dsd.2020.180 (DOI)2-s2.0-85110270154 (Scopus ID)
Conference
16th International Design Conference, DESIGN 2020, Virtual, Online, 26 October 2020 - 29 October 2020
Funder
Knowledge Foundation, 20180159
Note

open access

Available from: 2020-11-13 Created: 2020-11-13 Last updated: 2023-08-14Bibliographically approved
Elfsberg, J., Larsson, T., Johansson Askling, C. & Larsson, A. (2020). Unlocking the full value of a corporate innovation hub. In: The Proceedings of ISPIM Connects Global 2020: Celebrating the World of Innovation. ISPIM.: . Paper presented at ISPIM Connects Global Conference, Virtual Online, 7-8 December 2020. LUT Scientific and Expertise Publications
Open this publication in new window or tab >>Unlocking the full value of a corporate innovation hub
2020 (English)In: The Proceedings of ISPIM Connects Global 2020: Celebrating the World of Innovation. ISPIM., LUT Scientific and Expertise Publications , 2020, , p. 9Conference paper, Published paper (Refereed)
Abstract [en]

This paper covers research about how Corporate Innovation Hubs, CIHs, in Silicon Valley are managed and supported by their corporatemotherships and how their likeliness of success can be increased by consciousand proactive management and support. To embrace the cultural difference as a competitive advantage and learning experience is important. Clear intentions,expectations, team constellation, reporting level and finding the right individualas head of the CIH are identified as crucial factors to consider.

Place, publisher, year, edition, pages
LUT Scientific and Expertise Publications, 2020. p. 9
Keywords
Corporate Innovation Hubs, Silicon Valley culture, Innovation outposts, Startups, Innovation ecosystem, autonomy, Emerging technologies, organizational intent, outcome expectations
National Category
Mechanical Engineering
Research subject
Mechanical Engineering
Identifiers
urn:nbn:se:bth-22158 (URN)978-952-335-566-8 (ISBN)
Conference
ISPIM Connects Global Conference, Virtual Online, 7-8 December 2020
Available from: 2021-09-26 Created: 2021-09-26 Last updated: 2022-04-28Bibliographically approved
Frank, M., Ruvald, R., Johansson, C., Larsson, T. & Larsson, A. (2019). Towards autonomous construction equipment: supporting on-site collaboration between automatons and humans. International Journal of Product Development, 23(4), 292-308
Open this publication in new window or tab >>Towards autonomous construction equipment: supporting on-site collaboration between automatons and humans
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2019 (English)In: International Journal of Product Development, ISSN 1477-9056, E-ISSN 1741-8178, Vol. 23, no 4, p. 292-308Article in journal (Refereed) Published
Abstract [en]

To support the application of automated machines andcollaborative robots in unstructured environments like in the mining,agriculture and construction sector the needs of the human co-workershould be investigated to ensure a safe and productive collaboration.The empirical study presented includes the prototyping of a solution forhuman-machine communication, which has been supported by a designthinking approach. An understanding of the human needs had beencreated through jobsite observations and semi-structured interviewswith human workforces working in close proximity to heavy mobileequipment. The results shows that trust and communication have a bigimpact on the jobsite collaboration.

Place, publisher, year, edition, pages
InderScience Publishers, 2019
Keywords
Human-Robot Collaboration, Autonomous Machines, Construction Sites, User Experience, Design Thinking, Human-Robot Trust, Human-Robot Teamwork
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:bth-18988 (URN)10.1504/IJPD.2019.105496 (DOI)
Available from: 2019-12-03 Created: 2019-12-03 Last updated: 2023-08-14Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0003-2211-2436

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