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Betz, Stefanie
Publications (3 of 3) Show all publications
Betz, S., Andreas, O. & Rolf, S. (2014). Knowledge transfer in offshore outsourcing software development projects: an analysis of the challenges and solutions from German clients. Expert systems (Print), 31(3)
Open this publication in new window or tab >>Knowledge transfer in offshore outsourcing software development projects: an analysis of the challenges and solutions from German clients
2014 (English)In: Expert systems (Print), ISSN 0266-4720, E-ISSN 1468-0394, Vol. 31, no 3Article in journal (Refereed) Published
Abstract [en]

Knowledge transfer is a critical factor in ensuring the success of offshore outsourcing software development projects and is, in many cases, neglected. Compared to in-house or co-located projects, however, such globally distributed projects feature far greater complexity. In addition to language barriers, factors such as cultural differences, time zone variance, distinct methods and practices, as well as unique equipment and infrastructure can all lead to problems that negatively impact knowledge transfer, and as a result, a project's overall success. In order to help minimise such risks to knowledge transfer, we conducted a research study based on expert interviews in six projects. Our study used German clients and focused on offshore outsourcing software development projects. We first identified known problems in knowledge transfer that can occur with offshore outsourcing projects. Then we collected best-practice solutions proven to overcome the types of problems described. Afterward, we conducted a follow-up study to evaluate our findings. In this subsequent stage, we presented our findings to a different group of experts in five projects and asked them to evaluate these solutions and recommendations in terms of our original goal, namely to find ways to minimise knowledge-transfer problems in offshore outsourcing software development projects. Thus, the result of our study is a catalog of evaluated solutions and associated recommendations mapped to the identified problem areas.

Place, publisher, year, edition, pages
John Wiley & Sons Ltd, 2014
Keywords
component, software development offshore outsourcing projects, knowledge transfer, risk mitigation
National Category
Software Engineering
Identifiers
urn:nbn:se:bth-6601 (URN)10.1111/exsy.12005 (DOI)000340161100008 ()oai:bth.se:forskinfo5C18A444FBEF2DD1C1257D5D006E33B0 (Local ID)oai:bth.se:forskinfo5C18A444FBEF2DD1C1257D5D006E33B0 (Archive number)oai:bth.se:forskinfo5C18A444FBEF2DD1C1257D5D006E33B0 (OAI)
Note

Expert Systems, 31: 282–297. doi: 10.1111/exsy.12005

Available from: 2014-10-10 Created: 2014-09-24 Last updated: 2018-01-11Bibliographically approved
Betz, S., Šmite, D., Fricker, S., Moss, A., Afzal, W., Svahnberg, M., . . . Gorschek, T. (2013). An Evolutionary Perspective on Socio-Technical Congruence:The Rubber Band Effect. In: : . Paper presented at 3rd International Workshop on Replication in Empirical Software Engineering Research. Baltimore: IEEE Xplore
Open this publication in new window or tab >>An Evolutionary Perspective on Socio-Technical Congruence:The Rubber Band Effect
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2013 (English)Conference paper, Published paper (Refereed)
Abstract [en]

Conway’s law assumes a strong association between the system’s architecture and the organization’s communication structure that designs it. In the light of contemporary software development, when many companies rely on geographically distributed teams, which often turn out to be temporarily composed and thus having an often changing communication structure, the importance of Conway’s law and its inspired work grows. In this paper, we examine empirical research related to Conway’s law and its application for cross-site coordination. Based on the results obtained we conjecture that changes in the communication structure alone sooner or later trigger changes in the design structure of the software products to return the sociotechnical system into the state of congruence. This is further used to formulate a concept of a rubber band effect and propose a replication study that goes beyond the original idea of Conway’s law by investigating the evolution of socio-technical congruence over time.

Place, publisher, year, edition, pages
Baltimore: IEEE Xplore, 2013
Keywords
Conway’s Law, Socio-Technical Congruence, Evolution
National Category
Software Engineering
Identifiers
urn:nbn:se:bth-6918 (URN)oai:bth.se:forskinfo1D1DC706A1BEDFDEC1257BC50032BF07 (Local ID)oai:bth.se:forskinfo1D1DC706A1BEDFDEC1257BC50032BF07 (Archive number)oai:bth.se:forskinfo1D1DC706A1BEDFDEC1257BC50032BF07 (OAI)
Conference
3rd International Workshop on Replication in Empirical Software Engineering Research
Note

...at Empirical Software Engineering International Week

Available from: 2013-08-29 Created: 2013-08-12 Last updated: 2018-01-11Bibliographically approved
Betz, S. & Wohlin, C. (2012). Alignment of business, architecture, process, and organisation in a software development context. In: : . Paper presented at 6th ACM-IEEE International Symposium on Empirical Software Engineering and Measurement, ESEM. Lund: ACM
Open this publication in new window or tab >>Alignment of business, architecture, process, and organisation in a software development context
2012 (English)Conference paper, Published paper (Refereed)
Abstract [en]

In this paper we investigate the current state of work regarding alignment of Business, Architecture, Process, and Organisation (BAPO) perspectives in a software product development context. We planned to do that by conducting a systematic literature study to capture the state of the art in alignment of BAPO in software development. But, as it turned out we found that almost no substantial information is available about the alignment of BAPO in software development. Thus, based on the available literature and a small qualitative study, we defined a conceptual model of the alignment of BAPO including five levels of alignment that can be used as a basis for future empirical studies.

Place, publisher, year, edition, pages
Lund: ACM, 2012
Keywords
Alignment, Architecture, BAPO, Business, Decision, Organisation, Process, Software engineering
National Category
Software Engineering
Identifiers
urn:nbn:se:bth-7063 (URN)10.1145/2372251.2372295 (DOI)oai:bth.se:forskinfo92E1966884309687C1257AC50050A553 (Local ID)oai:bth.se:forskinfo92E1966884309687C1257AC50050A553 (Archive number)oai:bth.se:forskinfo92E1966884309687C1257AC50050A553 (OAI)
Conference
6th ACM-IEEE International Symposium on Empirical Software Engineering and Measurement, ESEM
Available from: 2012-12-19 Created: 2012-11-29 Last updated: 2018-01-11Bibliographically approved
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