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How a learning orientation affects drivers of innovativeness and performance in service delivery
Blekinge Tekniska Högskola, Sektionen för management.
2013 (engelsk)Inngår i: Journal of engineering and technology management, ISSN 0923-4748, E-ISSN 1879-1719, Vol. 30, nr 2, s. 169-187Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Relying on organizational innovativeness for long-term growth and profitability can be difficult, time consuming, and expensive. In the context of service delivery of 395 strategic business units (SBU) in Israel's healthcare industry, this paper examines the role of a learning-orientation as a moderator in an integrative model of organizational innovativeness. We find moderation of the impacts of risk-taking, creativity, competitor benchmarking orientation, and environmental opportunities on innovativeness. Moreover, we find the influence on performance pronounced for high learning-oriented SBUs. The paper shows that learning orientation should be considered for understanding effective innovativeness work for competitive service delivery.

sted, utgiver, år, opplag, sider
Elsevier , 2013. Vol. 30, nr 2, s. 169-187
HSV kategori
Identifikatorer
URN: urn:nbn:se:bth-6812DOI: 10.1016/j.jengtecman.2013.01.004ISI: 000318834700005Lokal ID: oai:bth.se:forskinfoC50CE82E5F75316EC1257B17004939BEOAI: oai:DiVA.org:bth-6812DiVA, id: diva2:834359
Merknad

Drivers of Performance in Service Delivery: The Mediating Role of Innovativeness. Journal of Engineering and Technology Management. 30: 169-187.

Tilgjengelig fra: 2013-12-17 Laget: 2013-02-19 Sist oppdatert: 2017-12-04bibliografisk kontrollert

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