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The importance of interaction in the implementation of information technology in health care: A symbolic interactionism study on the meaning of accessibility
Blekinge Tekniska Högskola, Sektionen för hälsa.
Blekinge Tekniska Högskola, Sektionen för hälsa.
Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation.
Blekinge Tekniska Högskola, Sektionen för hälsa.
2012 (engelsk)Inngår i: Informatics for Health and Social Care, ISSN 1753-8157, E-ISSN 1753-8165, Vol. 37, nr 4, s. 277-290Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

A challenge when groups from different disciplines work together in implementing health information technology (HIT) in a health-care context is that words often have different meanings depending upon work practices, and definition of situations. Accessibility is a word commonly associated with HIT implementation. This study aimed to investigate different meanings of accessibility when implementing HIT in everyday work practice in a health-care context. It focused on the perspective of nurses to highlight another view of the complex relationship between HIT and information in a health-care context. This is a qualitative study influenced by institutional ethnographic. District nurses and student nurses were interviewed. The results indicate that when implementing HIT accessibility depends on working routines, social structures and patient relationship. The findings of the study suggest that interaction needs to take on a more important role when implementing HIT because people act upon words from the interpreted meaning of them. Symbolic interactionism is proposed as a way to set a mutual stage to facilitate an overall understanding of the importance of the meaning of words. There is a need for making place and space for negotiation of the meaning of words when implementing HIT in everyday work practice.

sted, utgiver, år, opplag, sider
London : Informa Healthcare , 2012. Vol. 37, nr 4, s. 277-290
Emneord [en]
co-constructed meaning of words, everyday work practice, health information technology, institutional ethnography, symbolic interactionism
HSV kategori
Identifikatorer
URN: urn:nbn:se:bth-7012DOI: 10.3109/17538157.2012.710683ISI: 000311838500007Lokal ID: oai:bth.se:forskinfo94BD858638C427F0C1257AD30048DA2BOAI: oai:DiVA.org:bth-7012DiVA, id: diva2:834583
Tilgjengelig fra: 2013-03-07 Laget: 2012-12-13 Sist oppdatert: 2018-01-11bibliografisk kontrollert

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Nilsson, LinaHofflander, MalinEriksén, SaraBorg, Christel

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