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Providing a user forum is not enough: First experiences of a software company with CrowdRE
University of Applied Sciences and Arts Northwestern Switzerland, CHE.
Universitat Politecnica de Catalunya, ESP.
Universitat Politecnica de Catalunya, ESP.
Blekinge Tekniska Högskola, Fakulteten för datavetenskaper, Institutionen för programvaruteknik.
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2017 (Engelska)Ingår i: Proceedings - 2017 IEEE 25th International Requirements Engineering Conference Workshops, REW 2017, Institute of Electrical and Electronics Engineers Inc. , 2017, s. 164-169Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Crowd-based requirements engineering (CrowdRE) is promising to derive requirements by gathering and analyzing information from the crowd. Setting up CrowdRE in practice seems challenging, although first solutions to support CrowdRE exist. In this paper, we report on a German software company's experience on crowd involvement by using feedback communication channels and a monitoring solution for user-event data. In our case study, we identified several problem areas that a software company is confronted with to setup an environment for gathering requirements from the crowd. We conclude that a CrowdRE process cannot be implemented ad-hoc and that future work is needed to create and analyze a continuous feedback and monitoring data stream. © 2017 IEEE.

Ort, förlag, år, upplaga, sidor
Institute of Electrical and Electronics Engineers Inc. , 2017. s. 164-169
Nyckelord [en]
CrowdRE, End-user feedback, Monitoring solution, Requirements engineering, User events, User involvement, Software engineering, Data stream, Feedback communications, Problem areas, Software company
Nationell ämneskategori
Programvaruteknik
Identifikatorer
URN: urn:nbn:se:bth-15608DOI: 10.1109/REW.2017.21ISI: 000427148000026Scopus ID: 2-s2.0-85034572079ISBN: 9781538634882 (tryckt)OAI: oai:DiVA.org:bth-15608DiVA, id: diva2:1163456
Konferens
25th IEEE International Requirements Engineering Conference Workshops, (REW) , Lisbon
Tillgänglig från: 2017-12-07 Skapad: 2017-12-07 Senast uppdaterad: 2019-05-13Bibliografiskt granskad

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Fotrousi, Farnaz

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