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Performance Evolution of Newcomers in Large-Scale Distributed Software Projects: An Industrial Case Study
Blekinge Tekniska Högskola, Fakulteten för datavetenskaper, Institutionen för programvaruteknik.ORCID-id: 0000-0002-7220-9570
Blekinge Tekniska Högskola, Fakulteten för datavetenskaper, Institutionen för programvaruteknik.
Ericsson, SWE.
Blekinge Tekniska Högskola, Fakulteten för datavetenskaper, Institutionen för programvaruteknik.ORCID-id: 0000-0003-0639-4234
2019 (Engelska)Ingår i: Proceedings - 2019 ACM/IEEE 14th International Conference on Global Software Engineering, ICGSE 2019, Institute of Electrical and Electronics Engineers Inc. , 2019, s. 1-11, artikel-id 8807643Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Large-scale distributed software projects with long life cycles often involve a considerable amount of complex legacy code. The combination of scale and distribution challenges and the difficulty in acquiring knowledge about massive amounts of complex legacy code may make the onboarding of new developers/teams problematic. These problems may lead to extended periods of low performance. The primary objective of this paper is to investigate the performance evolution of offshore newcomers onboarded in a large-scale globally distributed project and how it relates to the employed onboarding strategy. To achieve our objective, we conducted a case study in Ericsson. We identified that the following aspects in the onboarding strategy employed in the investigated case seem to be related to the unexpectedly low performance evolution: i) the distance to mentors; ii) the used formal training approach, which did not fit the sociocultural background of the newcomers; iii) allocation of large and distributed tasks in the early stages of the onboarding process; and iv) team instability. We conclude that the onboarding of newcomers in globally distributed projects must be planned well ahead and should consider avoiding the aspects mentioned above. © 2019 IEEE.

Ort, förlag, år, upplaga, sidor
Institute of Electrical and Electronics Engineers Inc. , 2019. s. 1-11, artikel-id 8807643
Nyckelord [en]
developer onboarding, global software engineering, large scale software development, performance, Life cycle, Offshore oil well production, Distributed projects, Distributed software, Industrial case study, Onboarding, Performance evolutions, Primary objective, Software design
Nationell ämneskategori
Programvaruteknik
Identifikatorer
URN: urn:nbn:se:bth-18673DOI: 10.1109/ICGSE.2019.00000ISBN: 9781538691960 (tryckt)OAI: oai:DiVA.org:bth-18673DiVA, id: diva2:1352658
Konferens
14th ACM/IEEE International Conference on Global Software Engineering, ICGSE, Montreal, 25 May 2019 through 26 May 2019
Tillgänglig från: 2019-09-19 Skapad: 2019-09-19 Senast uppdaterad: 2019-09-19Bibliografiskt granskad

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Förlagets fulltexthttps://www2.scopus.com/inward/record.uri?eid=2-s2.0-85072100966&doi=10.1109%2fICGSE.2019.00000&partnerID=40&md5=14a176c4cf71b1595e58b514e30ae05f

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Britto, RicardoŠmite, DarjaBörstler, Jürgen

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