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A systematic review of value metrics for PSS design
Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för maskinteknik. (Product Development Research Lab)ORCID-id: 0000-0002-5076-3300
University of Bergamo, ITA. (CELS)ORCID-id: 0000-0002-9463-1369
University of Bergamo, ITA. (CELS)ORCID-id: 0000-0001-7983-8356
2017 (engelsk)Inngår i: Procedia CIRP, 2017, Vol. 64, s. 289-294Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

The notion of ‘value’ has become pivotal in the PSS domain, with a plethora of ‘indicators’, ‘drivers’ and ‘measurements’ proposed to guide the assessment of PSS concepts across the design process. This paper presents the results of a systematic literature review that maps existing contributions dealing with metrics for PSS value in early design. The findings reveal the lack of a common taxonomy to define what PSS value is, as well as differences in terms of granularity of the applied metrics, which span from very generic to highly case-study specific. This mapping aims at validating a proposed classification framework for such metrics, which balances customer and provider value perspectives in early stage PSS concept assessment activities. Its goal is to raise the cross-functional design team awareness on the multiple value types impacted by early stage design decisions when working with MADM matrixes; hence to highlight opportunities for improvement, recombination and refinement. 

sted, utgiver, år, opplag, sider
2017. Vol. 64, s. 289-294
Serie
Procedia CIRP, ISSN 2212-8271
Emneord [en]
PSS value; classification framework; customer value; provider value; assessment criteria; assessment factors
HSV kategori
Identifikatorer
URN: urn:nbn:se:bth-14141DOI: 10.1016/j.procir.2017.03.057ISI: 000414528200049OAI: oai:DiVA.org:bth-14141DiVA, id: diva2:1092204
Konferanse
9th CIRP Conference on Industrial Product/Service-Systems (IPSS), Copenhagen
Prosjekter
Model Driven Development and Decision SupportStrategic, Tactical and Operational implementation of Sustainability into the Innovation Process
Forskningsfinansiär
Knowledge Foundation
Merknad

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Tilgjengelig fra: 2017-05-02 Laget: 2017-05-02 Sist oppdatert: 2017-11-24bibliografisk kontrollert

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