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Ethical considerations in research on user feedback
Blekinge Institute of Technology, Faculty of Computing, Department of Software Engineering.
University of Applied Sciences and Arts Northwestern Switzerland, CHE.
Blekinge Institute of Technology, Faculty of Computing, Department of Software Engineering.ORCID iD: 0000-0003-0639-4234
2017 (English)In: Proceedings - 2017 IEEE 25th International Requirements Engineering Conference Workshops, REW 2017, Institute of Electrical and Electronics Engineers Inc. , 2017, p. 194-198Conference paper, Published paper (Refereed)
Abstract [en]

Collecting and using user feedback as a method to support requirements engineering, might undermine user rights. This becomes apparent when looking at related areas, e.g., research in user experience, where collecting user feedback also plays an important role. In such settings, researchers need to ensure that the stakeholders' rights and integrity are respected. This paper identifies and discusses some of the ethical challenges and issues a researcher can face, using an example case. Focusing on user feedback, this case can serve as an example for CrowdRE, i.e. several of our findings might apply to CrowdRE in general. However, further research is needed as our work mainly reflects the challenges experienced by the authors of this paper. © 2017 IEEE.

Place, publisher, year, edition, pages
Institute of Electrical and Electronics Engineers Inc. , 2017. p. 194-198
Keywords [en]
Crowd, Ethics, Requirement engineering, User feedback, Philosophical aspects, Requirements engineering, Ethical considerations, User experience, Engineering research
National Category
Software Engineering
Identifiers
URN: urn:nbn:se:bth-15609DOI: 10.1109/REW.2017.68ISI: 000427148000031Scopus ID: 2-s2.0-85034624639ISBN: 9781538634882 (print)OAI: oai:DiVA.org:bth-15609DiVA, id: diva2:1163505
Conference
25th IEEE International Requirements Engineering Conference Workshops, (REW), Lisbon
Available from: 2017-12-07 Created: 2017-12-07 Last updated: 2018-09-13Bibliographically approved

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Fotrousi, FarnazBörstler, Jürgen

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