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The Offshoring Elephant in the Room: Turnover Strategies for Addressing Turnover When Offshoring to India
Blekinge Tekniska Högskola, Fakulteten för datavetenskaper, Institutionen för programvaruteknik.
Delft University of Technology, NLD.
Blekinge Tekniska Högskola, Fakulteten för datavetenskaper, Institutionen för programvaruteknik.
2019 (Engelska)Ingår i: IEEE Software, ISSN 0740-7459, E-ISSN 1937-4194Artikel i tidskrift (Refereegranskat) Epub ahead of print
Abstract [en]

Staffing software projects with engineers from best-cost locations has become a commonality. However, distributed development remains practically challenging with many recurring problems, such as decreased productivity, low quality, and high unforeseen extra costs. One main underlying reason for these challenges is high employee turnover, although often overlooked. In developing locations such as India turnover is significantly large due to personal benefits from ‘job-hopping’. Why is turnover such a problem? Should companies stop sourcing to countries with high turnover or are there known remedies? This research puts turnover of software engineers in India in the spotlight and derives strategies to address it. We share experiences from two industrial cases, discuss important variables for portraying the actual turnover state and its negative impacts. Furthermore, we put forward ten recommendations for actively reducing turnover itself and lowering its negative consequences. IEEE

Ort, förlag, år, upplaga, sidor
IEEE Computer Society , 2019.
Nyckelord [en]
Attrition, Global software development, Global software engineering, Hidden costs, Offshoring, Turnover, Cost engineering, Outsourcing, Off-shoring, Software design
Nationell ämneskategori
Programvaruteknik
Identifikatorer
URN: urn:nbn:se:bth-17770DOI: 10.1109/MS.2018.2886179Scopus ID: 2-s2.0-85062971088OAI: oai:DiVA.org:bth-17770DiVA, id: diva2:1302680
Tillgänglig från: 2019-04-05 Skapad: 2019-04-05 Senast uppdaterad: 2019-04-05Bibliografiskt granskad

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