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Prototyping for Product-Service Systems innovation: Insights from the construction equipment industry
2019 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

To radically increase the value delivered to the customers in the construction industry a concerted effort is needed to develop solutions beyond incremental adjustments. Simply providing add-on services to existing products does not effectively create solutions with enough gains in core customer values. Designing and developing a product service system (PSS) through the adjustment or reconfiguration of existing elements is a challenge on its own, and adding the design of new elements serves to confound the process even further. By realigning all components of a PSS from inception to a function provides an opportunity to escape current product limitations and explore new solutions with potentially higher value. Designing a new PSS solution from scratch comes with added ambiguity in an expanded solution space.

The aim of this thesis is to investigate early conceptual phases of PSS innovation within the domain of construction equipment manufacturing. The research included the development and testing of a prototyping method to foster customer co-creation and transdisciplinary design which are considered primary impact factors increasing the value of final PSS solutions.

The work was performed in collaboration with a construction equipment manufacturer, conducting a demonstrator project on an electric and autonomous production site. The thesis first depicts how the prototyping method can be implemented to enable stakeholder insights that were previously not accessible through current practices. This leads to the testing of the method in a broader perspective to represent tangible and intangible elements in a way that facilitates concept design decisions in multi-disciplinary settings. The thesis concludes by exploring the limitations on current practices in relation to the adoption and potential use of the method.

Place, publisher, year, edition, pages
Karlskrona: Blekinge Tekniska Högskola, 2019. , p. 50
Series
Blekinge Institute of Technology Licentiate Dissertation Series, ISSN 1650-2140 ; 19
Keywords [en]
Product-Service System, Engineering Design, Prototyping, Boundary Objects
National Category
Mechanical Engineering
Identifiers
URN: urn:nbn:se:bth-18964ISBN: 978-91-7295-395-6 (print)OAI: oai:DiVA.org:bth-18964DiVA, id: diva2:1374191
Opponent
Supervisors
Available from: 2019-11-29 Created: 2019-11-29 Last updated: 2019-11-29Bibliographically approved
List of papers
1. Data Mining through Early Experience Prototyping: A step towards Data Driven Product Service System Design
Open this publication in new window or tab >>Data Mining through Early Experience Prototyping: A step towards Data Driven Product Service System Design
2018 (English)In: IFAC PAPERSONLINE, Elsevier, 2018, Vol. 51, no 11, p. 1095-1100, article id 11Conference paper, Published paper (Refereed)
Abstract [en]

The construction industry is ripe for disruption through innovative solutions that provide added productivity. Equipment manufacturers are attempting to disrupt their industry with investments in autonomy, electrification and product-service system business models. Designing solutions that will operate in completely new systems or modify an existing complex system require new approaches to address the uncertainty of system impacts. An iterative approach can help tackle ambiguity through cyclical validation of design decisions. Data mining in each cycle adds a quantitative dimension to the rationale of decision making, but data is sparse and difficult to collect in parallel with design of theoretical product-service systems operating in future scenarios. This can be combated using experiential prototyping techniques to design flexible infrastructure that supports contextualized data gathering in a variety of focused design sprints using Design, Build and Test approach. The intricacy of designing innovative solutions to increase productivity in the construction industry can be untangled by framing aspects of the problem in small sprints and testing them in a contextualized setting built to generate functional data to drive design.

Place, publisher, year, edition, pages
Elsevier, 2018
Series
IFAC PAPERSONLINE, ISSN 2405-8963 ; 51
Keywords
​Product Service System, Data Mining, Experience Prototyping, New Machine Development
National Category
Other Mechanical Engineering
Identifiers
urn:nbn:se:bth-16395 (URN)10.1016/j.ifacol.2018.08.458 (DOI)000445651000183 ()
Conference
16th IFAC Symposium on Information Control Problems in Manufacturing, Bergamo
Projects
Model Driven Development and Decision Support
Funder
Knowledge Foundation, 20120278
Available from: 2018-06-11 Created: 2018-06-11 Last updated: 2019-12-03Bibliographically approved
2. A role for physical prototyping in Product-Service System design: Case study in construction equipment
Open this publication in new window or tab >>A role for physical prototyping in Product-Service System design: Case study in construction equipment
2019 (English)In: Proceedia CIRP / [ed] George Q Huang, Ting Qu, Matthias Thürer, Suxiu Xu, Mohamed Khalgui, Elsevier, 2019, Vol. 83, p. 358-362Conference paper, Published paper (Refereed)
Abstract [en]

Using a case study methodology to exploring an ambitious experimental combination of a construction equipment manufacturer’s products tailored to provide exponential increases in efficiency and reductions in CO2. The products and system represent a relevant example of new technology being the foundation upon which a functional offering IPSS can be designed. The researcher constructed a scaled down functional experiential prototype reflecting a full scale experimental all electric quarry site in under operation outside of Goteborg, Sweden. The prototype site represented the primary equipment and system functionality, to act as a boundary object around which relevant stakeholders both internal and external could share the vision of an electric autonomous future. This was confirmed via observation at an event where the scale site was used for this purpose and verified with follow up interviews to dig deeper into the impact this tangible representation could have in increasing the perceived viability of the full scale technology’s potential on display thousands of miles from the event.

Place, publisher, year, edition, pages
Elsevier, 2019
Series
Proceedia CIRP, ISSN 2212-8271
Keywords
Machinery, Product design
National Category
Engineering and Technology
Identifiers
urn:nbn:se:bth-18521 (URN)10.1016/j.procir.2019.03.099 (DOI)
Conference
11th CIRP IPS2 Conference - Smart Product and Service Twin, Zhuhai; China, 29th-31st May 2019
Available from: 2019-08-06 Created: 2019-08-06 Last updated: 2019-11-29Bibliographically approved

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  • de-DE
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