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Evaluation of a Stakeholder Satisfaction-oriented Method for Prioritising Change Requests
Bern, CHE.
Blekinge Institute of Technology, Faculty of Computing, Department of Software Engineering.ORCID iD: 0000-0001-7368-4448
2021 (English)In: Proceedings of the IEEE International Conference on Requirements Engineering / [ed] Moreira, A, Schneider, K, Vierhauser, M, ClelandHuang, J, IEEE Computer Society , 2021, p. 291-301Conference paper, Published paper (Refereed)
Abstract [en]

The prioritisation of change requests for an evolving software is an important and complex activity in the continuous requirements engineering and release planning of an evolving product. We have explored such prioritisation with an organisation consisting of several business units appearing as stakeholders that compete for the same development resources. The challenge lay in taking objective factors like the cost-benefit ratio and technical dependencies of the requests into account while creating a high level of stakeholder satisfaction with the defined release scope. Together with the organisation, we have designed and implemented a tailored method that uses the stakeholders' satisfaction as a structured means for validating the criteria-based prioritisation results. The paper extends prior work by taking the perspective of the organisational stakeholders and describing the method design from the organisation's perspective, reports the use of the method in the organisation, and summarises the lessons learned from using the method in the organisation. The results are useful to increase the maturity of prioritisation in industrialpractice. © 2021 IEEE.

Place, publisher, year, edition, pages
IEEE Computer Society , 2021. p. 291-301
Series
International Requirements Engineering Conference, ISSN 2332-6441
Keywords [en]
Case Study, Prioritisation, Stakeholder Satisfaction, Cost benefit analysis, Business units, Case-studies, Complex activity, Cost benefit ratio, Development resources, Engineering planning, Prioritization, Release planning, Requirement engineering, Stakeholder satisfactions, Requirements engineering
National Category
Computer Sciences
Identifiers
URN: urn:nbn:se:bth-22599DOI: 10.1109/RE51729.2021.00033ISI: 000788292800026Scopus ID: 2-s2.0-85123191308ISBN: 9781665428569 (print)OAI: oai:DiVA.org:bth-22599DiVA, id: diva2:1635846
Conference
29th IEEE International Requirements Engineering Conference, RE 2021, Virtual, Notre Dame, 20 September 2021 through 24 September 2021
Available from: 2022-02-08 Created: 2022-02-08 Last updated: 2022-05-20Bibliographically approved

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Fricker, Samuel

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