Evidence-based Timelines for User eXperience Software Process Improvement Retrospectives
2016 (English)In: 2016 42ND EUROMICRO CONFERENCE ON SOFTWARE ENGINEERING AND ADVANCED APPLICATIONS (SEAA), IEEE Computer Society, 2016, 59-62 p.Conference paper (Refereed)
We performed a retrospective meeting at a case company to reflect on its decade of Software Process Improvement (SPI) activities for enhancing UX integration. We supported the meeting by a pre-generated timeline of the main activities. This approach is a refinement of a similar approach that is used in Agile projects to improve effectiveness and decrease memory bias of retrospective meetings. The method is evaluated through gathering practitioners' view using a questionnaire. We conclude that UX research and practice can benefit from the SPI body of knowledge. We also argue that a cross-section evidence-based timeline retrospective meeting is useful for enhancing UX work in companies, especially for identifying and reflecting on `organizational issues'. This approach also provides a cross-section longitudinal overview of the SPI activities that cannot easily be gained in other common SPI learning approaches.
Place, publisher, year, edition, pages
IEEE Computer Society, 2016. 59-62 p.
user experience, software process improvement, organizational change, organizational issues, timeline, retrospective, lessons learned, postmortem
IdentifiersURN: urn:nbn:se:bth-13718DOI: 10.1109/SEAA.2016.14ISI: 000386649000010ISBN: 978-1-5090-2819-1OAI: oai:DiVA.org:bth-13718DiVA: diva2:1062274
42nd Euromicro Conference Series on Software Engineering and Advanced Applications (SEAA), AUG 31-SEP 02, 2016, Limassol, CYPRUS