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Quality-Impact Assessment of Software Systems
Blekinge Institute of Technology, Faculty of Computing, Department of Software Engineering.
2016 (English)In: Proceedings - 2016 IEEE 24th International Requirements Engineering Conference, RE 2016, Institute of Electrical and Electronics Engineers (IEEE), 2016, 427-431 p., 7765560Conference paper, Published paper (Refereed)
Abstract [en]

Runtime monitoring and assessment of software products, features, and requirements allow product managers and requirement engineers to verify the implemented features or requirements, and validate the user acceptance. Gaining insight into software quality and impact of the quality on user facilitates interpretation of quality against users' acceptance and vice versa. The insight also expedites root cause analysis and fast evolution in the case of threatening the health and sustainability of the software. Several studies have proposed automated monitoring solutions and assessment, however, none of the studies introduces a solution for a joint assessment of software quality and quality impact on users. In this research, we study the relation between software quality and the impact of quality on Quality of Experience (QoE) of users to support the assessment of software products, features, and requirements. We propose a Quality-Impact assessment method based on a joint analysis of software quality and user feedback. As an application of the proposed method in requirement engineering, the joint analysis guides verification and validation of functional and quality requirements as well as capturing new requirements. The study follows a design science approach to design Quality-Impact method artifact. The Quality-Impact method has been already designed and validated in the first design cycle. However, next design cycles will contribute to clarify problems of the initial design, refine and validate the proposed method. This paper presents the concluded results and explains future studies for the follow up of the Ph.D. research.

Place, publisher, year, edition, pages
Institute of Electrical and Electronics Engineers (IEEE), 2016. 427-431 p., 7765560
Series
International Requirements Engineering Conference, ISSN 2332-6441
Keyword [en]
analytics, Quality of Experience, quality requirements, requirement elicitation, requirement monitoring, software quality, user feedback, Computer software selection and evaluation, Product design, Quality of service, Requirements engineering, Quality of experience (QoE), Quality control
National Category
Software Engineering
Identifiers
URN: urn:nbn:se:bth-13762DOI: 10.1109/RE.2016.53ISI: 000390249700059Scopus ID: 2-s2.0-85007152850ISBN: 9781509041213 (electronic)OAI: oai:DiVA.org:bth-13762DiVA: diva2:1065469
Conference
24th IEEE International Requirements Engineering Conference, RE 2016, Beijing
Available from: 2017-01-16 Created: 2017-01-16 Last updated: 2017-06-16Bibliographically approved

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Fotrousi, Farnaz

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
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  • de-DE
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  • nn-NB
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  • Other locale
More languages
Output format
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