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Nurse Informaticians Report Low Satisfaction and Multi-level Concerns with Electronic Health Records: Results from an International Survey
Harvard Medical School, USA.
The University of British Columbia, CAN.
Turun yliopisto, FIN.
University of Minnesota Twin Cities, USA.
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2016 (English)In: Advances in Printing and Media Technology, ISSN 0892-2284, E-ISSN 1942-597X, Vol. 2016, 2016-2025 p.Article in journal (Refereed) Published
Abstract [en]

This study presents a qualitative content analysis of nurses' satisfaction and issues with current electronic health record (EHR) systems, as reflected in one of the largest international surveys of nursing informatics. Study participants from 45 countries (n=469) ranked their satisfaction with the current state of nursing functionality in EHRs as relatively low. Two-thirds of the participants (n=283) provided disconcerting comments when explaining their low satisfaction rankings. More than one half of the comments identified issues at the system level (e.g., poor system usability; non-integrated systems and poor interoperability; lack of standards; and limited functionality/missing components), followed by user-task issues (e.g., failure of systems to meet nursing clinical needs; non nursing-specific systems) and environment issues (e.g., low prevalence of EHRs; lack of user training). The study results call for the attention of international stakeholders (educators, managers, policy makers) to improve the current issues with EHRs from a nursing perspective.

Place, publisher, year, edition, pages
2016. Vol. 2016, 2016-2025 p.
Keyword [en]
attitude to computers, electronic health record, health personnel attitude, human, job satisfaction, nurse, nursing informatics, questionnaire, Attitude of Health Personnel, Electronic Health Records, Humans, Nurses, Surveys and Questionnaires
National Category
Public Health, Global Health, Social Medicine and Epidemiology Other Medical Sciences not elsewhere specified
Identifiers
URN: urn:nbn:se:bth-15044Scopus ID: 2-s2.0-85023627486OAI: oai:DiVA.org:bth-15044DiVA: diva2:1135031
Available from: 2017-08-22 Created: 2017-08-22 Last updated: 2017-08-22Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf