Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Supporting product development with a tangible platform for simulating user scenarios
Blekinge Institute of Technology, Faculty of Engineering, Department of Mechanical Engineering.
2017 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Motivation:

Today’s sustainability challenges are increasingly being addressed by Product Service Systems to satisfy customers needs while lowering their overall environment impact. These systems are increasingly complex containing diverse artifacts and interactions. To provide a holistic solution centered on the human experience element, design of product-service systems are best driven by data gathered from design thinking methods.  

 

Problem:

When considering innovation challenges, such as the deployment of autonomous electric machines on future construction sites, data driven design can suffer from a lack of available tangible user feedback upon which to make design decisions.

 

Approach:

In the case of this study, the development of a scaled down construction site structured around generally applicable operations was built as a prototype for involving various users in early phase development of a HMI for interacting with prototype machines built by Volvo CE called the HX01. Qualitative data acquisition methods were derived from Design Thinking approaches to needfinding including: a questionnaire, unstructured interviews and observations.

 

Results:

The prototype scale site became a 5 meter x 5 meter semi-portable site with 1:11 scale ratio machines including: excavators, wheeled loaders and autonomous haulers. The product tested with the site was an augmented reality interface to provide a communication platform between workers and the autonomous haulers designed at building trust to enable collaboration. Test users and observers provided feedback confirming the effectiveness of the scale site scenario to convey the necessary context of a realistic interaction experience. Beyond HMI testing, the site served as a tangible artifact to instigate conversations across domain boundaries.

 

Conclusions:

The tangible experiential scenario platform developed displayed the capability to go beyond one-way concept communication of concepts to customers, by including customers as integral participants in the testing of new products/services. For design teams, the site can facilitate deeper learnings and validation via a shared contextualization of user feedback. The further implications may also include: the ability to increase rationale at design decision gate’s assessment of risk in new products and enable the identification of emergent issues in complex future scenarios.

Place, publisher, year, edition, pages
2017. , 40 p.
Keyword [en]
Experiential Prototyping, Empathic Design, Data-Driven Design, Knowledge Sharing, Autonomy, Augmented Reality
National Category
Mechanical Engineering
Identifiers
URN: urn:nbn:se:bth-15367OAI: oai:DiVA.org:bth-15367DiVA: diva2:1151670
External cooperation
Volvo Construction Equipment
Subject / course
MT2540 Master's Thesis (120 credits) in Sustainable Product-Service System Innovation
Educational program
MTAPT Master of Science in Sustainable Product-Service System Innovation
Presentation
2017-10-19, 08:45 (English)
Supervisors
Examiners
Available from: 2017-10-24 Created: 2017-10-24 Last updated: 2017-10-25Bibliographically approved

Open Access in DiVA

fulltext(2025 kB)33 downloads
File information
File name FULLTEXT02.pdfFile size 2025 kBChecksum SHA-512
9aa15c1008877c4443899e2677fa114fbcc4dde05e6bbf5d4193b88547a539b86952943dcf8b7df2e4e3f9133e845d050913e899a1357eed6eacf762442051d9
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Ruvald, Ryan
By organisation
Department of Mechanical Engineering
Mechanical Engineering

Search outside of DiVA

GoogleGoogle Scholar
Total: 33 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 90 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf