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Ethical Considerations in Research on User Feedback
Blekinge Institute of Technology, Faculty of Computing, Department of Software Engineering.
University of Applied Sciences and Arts Northwestern Switzerland, CHE.
Blekinge Institute of Technology, Faculty of Computing, Department of Software Engineering.ORCID iD: 0000-0003-0639-4234
2017 (English)Conference paper, Published paper (Refereed)
Abstract [en]

Collecting and using user feedback as a method to support requirements engineering, might undermine user rights. This becomes apparent when looking at related areas, e.g., research in user experience, where collecting user feedback also plays an important role.  In such settings, researchers need to ensure that the stakeholders’ rights and integrity are respected. This paper identifies and discusses some of the ethical challenges and issues a researcher can face, using an example case. Focusing on user feedback, this case can serve as an example for CrowdRE, i.e. several of our findings might apply to CrowdRE in general. However, further research is needed as our work mainly reflects the challenges experienced by the authors of this paper.

Place, publisher, year, edition, pages
2017.
Keywords [en]
Ethics, User Feedback, Crowd, Requirement Engineering
National Category
Software Engineering
Identifiers
URN: urn:nbn:se:bth-16199OAI: oai:DiVA.org:bth-16199DiVA, id: diva2:1207014
Conference
2nd International Workshop on Crowd-Based Requirements Engineering (CrowdRE 2017), Lisbon
Note

In conjunction with RE '17 – 4 September 2017, Lisbon, Portugal

Available from: 2018-05-18 Created: 2018-05-18 Last updated: 2018-05-18Bibliographically approved

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Ethical Considerations in Research on User Feedback(188 kB)5 downloads
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Type fulltextMimetype application/pdf

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Fotrousi, FarnazBörstler, Jürgen

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • rtf