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Strategic leadership effectiveness in ERP implementation projects: A Qualitative Study using Multi-Grounded Theory Approach
2018 (English)Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Enterprise Resource Planning (ERP) is a software solution which offers the opportunity to strengthen the company's effectiveness, integrating the business processes across functional areas. In order to obtain the expected benefit, a successful implementation of the ERP project is crucial.  The aim of this thesis is to understand which different leadership styles can be applied during the ERP implementation phase, how they influence the overall project outcome and what leadership style can lead to the successful overall project outcome. The research covers following questions. To begin we will study ​which different leadership styles are applied in ERP implementation projects and study the leader’s trait & behavior through the project implementation process. ​Afterwards we will study how significant the leadership style is to achieve a successful overall project outcome and which style better suits the general context of an ERP implementation project.  Survey questions were prepared either to project managers with experience in ERP implementation projects within their company or managers working for consultancy service firms. Concepts from multi-grounded theory i.e. open-, axial- and selective coding for empirical grounding are used as a methodological approach in the thesis. After the empirical and theoretical analysis, the conclusion we could draw was that the task structure and demand for the given situation, in which different type of team members are involved, is determining the factors to achieve the leadership effectiveness and consequently it is considered to be the major element determining the leadership style to be applied during the project.

Place, publisher, year, edition, pages
2018. , p. 92
Keywords [en]
ERP implementation project, leadership styles, situational leadership, contingency factors, task structures, leadership effectiveness, overall project outcome, grounded theory, multi-grounded theory.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:bth-16680OAI: oai:DiVA.org:bth-16680DiVA, id: diva2:1229500
Subject / course
IY2578 Master's Thesis (60 credits) MBA
Educational program
IYABA MBA programme
Supervisors
Examiners
Available from: 2018-07-02 Created: 2018-06-30 Last updated: 2018-07-03Bibliographically approved

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf