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Corporate-level communities at ericsson: Parallel organizational structure for fostering alignment for autonomy
Blekinge Institute of Technology, Faculty of Computing, Department of Software Engineering.
Blekinge Institute of Technology, Faculty of Computing, Department of Software Engineering.
Ericsson, SWE.
Ericsson, SWE.
2019 (English)In: Lect. Notes Bus. Inf. Process.: AGILE PROCESSES IN SOFTWARE ENGINEERING AND EXTREME PROGRAMMING, XP 2019 / [ed] Kruchten, P; Fraser, S; Coallier, F, Springer Verlag , 2019, Vol. 355, p. 173-188Conference paper, Published paper (Refereed)
Abstract [en]

Organizational management traditionally has taken care of all the important strategy, structure, and work-design decisions, as well as most of the ongoing decisions about work procedures. In large-scale corporations with many geographically distributed sites and high divisional detachment, such strategies are yet doomed to result in implementing irrelevant work methods and procedures that conflict with the local interests. As Tayloristic habits are disappearing, organizations willingly or unwillingly change their decision-making approaches to enable more participation and influence from the performers. These trends are associated with the rise of participation-based parallel structures, such as quality circles, task forces or communities of practice. In this paper, we present our findings from studying corporate-level communities by the means of a multi-case study at Ericsson. We found that the main hindrances are related to the limited decision-making authority of parallel structure, member selection and achieving representation across the organizational units. Our results suggest that parallel structures highly depend on the authority of the members within their local communities, and their ability to not only channel the dialog between the units they represent and the community, but also enable the active engagement of the unit in the community studies. As such, we believe that special attention shall be put on the ambassador role of the community members. © The Author(s) 2019.

Place, publisher, year, edition, pages
Springer Verlag , 2019. Vol. 355, p. 173-188
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348
Keywords [en]
Alignment for autonomy, Bottom-up governance, Communities, Empirical, Large-scale agile, Organizational agility, Parallel structures, Ecosystems, Job analysis, Software design, Bottom up, Decision making
National Category
Software Engineering
Identifiers
URN: urn:nbn:se:bth-18011DOI: 10.1007/978-3-030-19034-7_11ISI: 000490717900011Scopus ID: 2-s2.0-85065866537ISBN: 9783030190330 (print)OAI: oai:DiVA.org:bth-18011DiVA, id: diva2:1324259
Conference
20th International Conference on Agile Software Development, XP 2019; Montreal; Canada; 21 May 2019 through 25 May
Note

Open access

Available from: 2019-06-13 Created: 2019-06-13 Last updated: 2019-10-31Bibliographically approved

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Šmite, DarjaMoe, Nils Brede

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