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A CUSTOMERS SATISFACTION IN THE HVAC INDUSTRY A SERVICE STUDY IN A BUSINESS TO BUSINESS CONTEXT
Mashonova, Kristina
Blekinge Institute of Technology, Faculty of Engineering, Department of Industrial Economics.
Bescos, Carlos
Blekinge Institute of Technology, Faculty of Engineering, Department of Industrial Economics.
2019 (English)
Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE credits
Student thesis
Place, publisher, year, edition, pages
2019. , p. 53
National Category
Business Administration
Identifiers
URN:
urn:nbn:se:bth-18177
OAI: oai:DiVA.org:bth-18177
DiVA, id:
diva2:1329825
Subject / course
IY2594 Magisterarbete MBA
Educational program
IYABA MBA programme
Supervisors
Sällberg, Henrik, Dr.
Blekinge Institute of Technology, Faculty of Engineering, Department of Industrial Economics.
Examiners
Rouchy, Philippe, Senior Assistant Professor
Blekinge Institute of Technology, Faculty of Engineering, Department of Industrial Economics.
Available from:
2019-06-26
Created:
2019-06-24
Last updated:
2019-06-26
Bibliographically approved
Open Access in DiVA
2019BTHMashonovaBescosKano
(1418 kB)
1568 downloads
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FULLTEXT01.pdf
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1418 kB
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910468756be290e8d5b9cb23fe59fb48aa9fa2ab1a046bb6943bb3aaff72c2082eeaf806b223efa55597c9415a18686b310be6cd40ce7871b945e8e4afbb85eb
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Mashonova, Kristina
Bescos, Carlos
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Department of Industrial Economics
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Total: 1575 downloads
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modern-language-association-8th-edition
vancouver
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apa
ieee
modern-language-association-8th-edition
vancouver
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en-GB
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