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Business Model Flexibility and Software-intensive Companies: Opportunities and Challenges
Ericsson, SWE.
Blekinge Institute of Technology, Faculty of Computing, Department of Software Engineering.ORCID iD: 0000-0003-3567-9300
Lund Univ, LTH, SWE.
2020 (English)In: e-Informatica Software Engineering Journal, ISSN 1897-7979, E-ISSN 2084-4840, Vol. 15, no 1, p. 185-204Article in journal (Refereed) Published
Abstract [en]

Background: Software plays an essential role in enabling digital transformation via digital services added to traditional products or fully digital business offerings. This calls for a better understanding of the relationships between the dynamic nature of business models and their realization using software engineering practices. Aim: In this paper, we synthesize the implications of digitalization on business model flexibility for software-intensive companies based on an extensive literature survey and a longitudinal case study at Ericsson AB. We analyze how software-intensive companies can better synchronize business model changes with software development processes and organizations. Method: We synthesize six propositions based on the literature review and extensive industrial experience with a large software-intensive company working in the telecommunication domain. Conclusions: Our work is designed to facilitate the cross-disciplinary analysis of business model dynamics and business model flexibility by linking value, transaction, and organizational learning to business model change. We believe that software engineering tools and methods can play a crucial role in enabling more automated synchronization between technology and business model changes.

Place, publisher, year, edition, pages
WROCLAW UNIV TECHNOLOGY, FAC COMPUTER SCIENCE & MANAGEMENT , 2020. Vol. 15, no 1, p. 185-204
Keywords [en]
business flexibility; digital business modeling; equivocality; learning organization
National Category
Software Engineering
Identifiers
URN: urn:nbn:se:bth-22399DOI: 10.37190/e-Inf210109ISI: 000717776900001OAI: oai:DiVA.org:bth-22399DiVA, id: diva2:1614633
Part of project
SERT- Software Engineering ReThought, Knowledge Foundation
Funder
Knowledge Foundation, 20180010
Note

open access

Available from: 2021-11-26 Created: 2021-11-26 Last updated: 2021-11-26Bibliographically approved

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fulltext(467 kB)165 downloads
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Wnuk, Krzysztof

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