Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Finding a new hill to climb in transformative PSS design
Blekinge Institute of Technology, Faculty of Engineering, Department of Mechanical Engineering. (Product Development Research Lab)ORCID iD: 0000-0003-0056-4562
Blekinge Institute of Technology, Faculty of Engineering, Department of Mechanical Engineering. (Product Development Research Lab)ORCID iD: 0000-0003-4875-391X
2022 (English)In: Proceedings of NordDesign 2022: How product and manufacturing design enable sustainable companies and societies / [ed] Mortensen, N.H.; Hansen, C.T. and Deininger, M., The Design Society, 2022, Vol. 118Conference paper, Published paper (Refereed)
Abstract [en]

Product Service System solutions have proven to be a valuable innovation approach for industry organizations to differentiate themselves in a competitive market. Modern interpretations of PSS design have urged a move towards developing transformative innovations which are more than the sum of their parts. Achieving this transition in PSS design requires new tools to support designers in broader exploration of the design space to find a potentially transformative solution concept.

Place, publisher, year, edition, pages
The Design Society, 2022. Vol. 118
Keywords [en]
PSS Design, Product-Service System, Lo-Fi Prototyping
National Category
Other Mechanical Engineering
Research subject
Mechanical Engineering
Identifiers
URN: urn:nbn:se:bth-23796DOI: 10.35199/NORDDESIGN2022.49ISBN: 9781912254170 (print)OAI: oai:DiVA.org:bth-23796DiVA, id: diva2:1707343
Conference
NordDesign 2022, Copenhagen, Lyngby, Denmark, 16th - 18th August 2022
Part of project
Model Driven Development and Decision Support – MD3S, Knowledge Foundation
Funder
Knowledge Foundation, 20180159
Note

open access

Available from: 2022-10-31 Created: 2022-10-31 Last updated: 2023-08-14Bibliographically approved
In thesis
1. Innovation in a Changing World: Exploring PSS Design through Prototyping
Open this publication in new window or tab >>Innovation in a Changing World: Exploring PSS Design through Prototyping
2023 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Customers across all sectors have increasing expectations (e.g. value, efficiency, availability, quality, etc.) and expanding needs which traditional business models fail to address simultaneously and stand-alone products cannot be expected to solve. To expand the value provided to customers, manufacturers have begun adding services to their products through servitization. Similarly, service providers have begun adding products to expand their ability to capture market capacity. The end coupled product and service solutions have been classified as Product Service System (PSS) solutions. The challenge lies in defaulting to existing products or services as the starting point since these solutions can carry forward inefficiencies or limitations of legacy solutions. There is a recent proposal to integrate PSS design into a single process, rather than using separate design flows for products, services, and systems. This approach involves intentionally designing all elements together at the same time. Ideally, this approach will allow the most efficient existing and new products or services to be combined into a solution which produces exponentially more value than the sum of the individual elements. Realigning all components of a PSS from inception towards a function provides an opportunity to escape current product limitations and explore new solutions with potentially higher value. This approach becomes an increasingly wicked challenge of having a transformative view of the future solution scenario at the conceptual start of the design process while navigating the increased ambiguity brought forth due to the nature of PSS solution variability. A core tenet of the Design Thinking (DT) mindset prescribes extensive use of physical prototypes as a means to “dance with ambiguity” encouraging generative exploration in the early conceptual phases of design. This “show don’t tell” tenet of DT is incorporated in a novel way into what this research will define as "Intentional PSS design” through physical system prototypes to accomplish two primary objectives; Enabling internal consensus in a project team through rapid design space exploration and provoking Generative Design Questions from the various potential stakeholders up and down the future value chain. These prototypes enable co-creation of conceptual solutions that may not be technically possible today, but have enough impact potential to warrant deeper exploration and refinement to enable their evolution.    

The aim of this thesis is to explore the phenomenon of creating and utilizing physical prototypes in the conceptual phase of PSS design. The initial context and case studies are within the domain of construction equipment manufacturing. The resulting work produced a functional scale prototype of a future solution yielding valuable gains in co-creation and GDQs. Generating this prototype and understanding its impacts in the conceptual phase of the PSS design process is the phenomenon in question for the first half of the research. The second half of the research focuses on how to enable other designers to replicate the observed   prototyping qualities through various experimental means delivered via workshops.  

The work was performed in collaboration with a construction equipment manufacturer, conducting an exploration into the impacts of shifting towards autonomous electric machinery at a demonstrator production site. The thesis first depicts how the prototyping around the ancillary impacts and solutions leads to greater engagement from stakeholders regarding the new concepts. The later portion explores two methodological attempts at generalizing the process behind the creation of the demonstrator scale site as a boundary object for early phase exploration that are previously not accessible through current practices. This leads to the testing of the method in a broader perspective to represent tangible and intangible elements in a way that facilitates concept design decisions in interdisciplinary team settings. The thesis concludes by exploring the potential of utilizing the new workshop-based processes to move from an ambiguous asipirational goal towards an uncertain transformative PSS solution concept anchored by physical representations aiding concept generation, refinement and selection. 

Place, publisher, year, edition, pages
Karlskrona: Blekinge Tekniska Högskola, 2023
Series
Blekinge Institute of Technology Doctoral Dissertation Series, ISSN 1653-2090
Keywords
Product-Service System Design, Design Thinking, Prototypes, Boundary Objects
National Category
Design
Research subject
Mechanical Engineering
Identifiers
urn:nbn:se:bth-25266 (URN)978-91-7295-463-2 (ISBN)
Supervisors
Available from: 2023-08-14 Created: 2023-08-14 Last updated: 2024-02-09Bibliographically approved

Open Access in DiVA

fulltext(316 kB)97 downloads
File information
File name FULLTEXT01.pdfFile size 316 kBChecksum SHA-512
892650c1c431033c2637e94aefa1828430dda1a232d941e6ba9d3a1fc4b0e0f29d65590d4f2f4b97511ae92572cdeeaf713cd025cba3ebe6ed1e21211c7c4b3f
Type fulltextMimetype application/pdf

Other links

Publisher's full textDesign Society

Authority records

Ruvald, RyanJohansson Askling, Christian

Search in DiVA

By author/editor
Ruvald, RyanJohansson Askling, Christian
By organisation
Department of Mechanical Engineering
Other Mechanical Engineering

Search outside of DiVA

GoogleGoogle Scholar
Total: 97 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 195 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf