Abstract

Our exploration study is a preface on Body Worn Cameras (BWC) technology in health-tech vertical. BWC is quite a common outfit used in the law enforcement segment. BWC has been well received and widely used by police officers for a variety of use-cases in the law enforcement segment. There are a lot of explorations that are grounded in BWC for law enforcement segment. But our question is what possibilities for body worn technologies exist in other vertical such as health-tech vertical. We chose to study the healthcare vertical which is another important assiduity that is further affiliated to the public.

Background: Body Worn Cameras (BWC) is one of the finest innovative inventions to track down workplace violations in law enforcement. The use-case and applications of body-worn cameras perfectly fit the requirements of the law enforcement agencies. The introduction of body-cameras into law enforcement agencies such as the police department has bought in a lot of positive effects such as reduction in public complaints against police officers.

Objectives: Among all the professionals in the world, healthcare workers face the highest violence and aggression. The violence and aggression are not only limited to the healthcare staff but also to the patients. Thus, the safety, security, and well-being of both the staff and the patients are vital. Surveillance through BWC is not only effective in law enforcement sectors, but it could also be beneficial in non-law enforcement verticals. This research study helps health workers to obtain safe working conditions and environment. Based on the aim of this research, we set out to ask the following research questions research question 1: What is the perception of BWC tech by the health-tech vertical? Research question 2: How can the BWC tech adopt to the health-tech vertical?

Methodology: We chose to conduct interview among health care workers to understand their perception. Our research is qualitative in nature with non-randomized selection of participants which limits the scope of the research to certain locality and particular context from which generalized results might not be obtained.

Results: The healthcare workers perceive that body worn cameras can help them in solving their challenges. These challenges vary with respect to background, department, and role of the healthcare worker.

Conclusions: BWC has very good technological potential and features which helps in increasing efficiency, scalability, innovation, and effective care towards their patients. This would in turn improve the relationship and trust between the patients and the healthcare workers which is important for a long-term sustainable healthcare organization.

Recommendations for future research: Further research is required to understand how other departments such as IT department, legal department, finance department would welcome and adopt BWC technology to cater to the needs of the healthcare workers. The geographical scope in this research is limited to Sweden. For more generalized results, a quantitative approach could be used from a larger randomized participant group to obtain research results for a broader scope and context.

Keywords: Body worn cameras, non-law enforcement, health-tech.