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Designing with only second hand information- An evaluation of the filters and formatters in the Billing Gateway GUI
Blekinge Institute of Technology, Department of Human Work Science and Media Technology.
Blekinge Institute of Technology, Department of Human Work Science and Media Technology.
2001 (English)Independent thesis Basic level (degree of Bachelor)Student thesisAlternative title
Att designa med bara andrahandsinformation-En utvärdering av filter och formatterare i Billing Gateway GUI (Swedish)
Abstract [en]

This Bachelor´s Thesis concerns 20 points at the MDA-program (People, Computers and Work) at Blekinge Institute of Technology in Ronneby. The MDA-program focuses on how people use Information Technology and its design and development. In this Bachelor?s Thesis we describe a study process at the Billing Gateway Department at Ericsson Software Technology in Ronneby in which we investigate how to design for destined users without direct contact with them. Our aim of the study was to evaluate and bring out a design suggestion of a graphical representation of the filters and formatters for the end-users. With only second hand information about them we found the task to be impossible to accomplish. Instead this Bachelor?s Thesis is an investigation of how a design process is developed without direct contact with the end-users. The results are based on second hand information about the needs of the end-users. We give Ericsson suggestions of how to involve the end-users in the design process. ----------------------- Tiina Martinson Johanna Åkesson

Place, publisher, year, edition, pages
2001. , 45 p.
Keyword [en]
End-user, Second hand information, Filter, Formatter, Evaluation
National Category
Computer Science Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:bth-1595Local ID: oai:bth.se:arkivex6EADA8E04B2D1443C1256A6F004AD7C2OAI: oai:DiVA.org:bth-1595DiVA: diva2:828840
Uppsok
Technology
Supervisors
Available from: 2015-05-18 Created: 2001-06-18 Last updated: 2015-06-30Bibliographically approved

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Computer ScienceProduction Engineering, Human Work Science and Ergonomics

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf