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Support usability in online communities
Blekinge Institute of Technology, Department of Human Work Science and Media Technology.
Blekinge Institute of Technology, Department of Human Work Science and Media Technology.
2003 (English)Independent thesis Basic level (degree of Bachelor)Student thesisAlternative title
Användbarhet i online communities (Swedish)
Abstract [en]

This thesis will divide the concept of member feedback in online communities into three types, namely conversational-, behavioural feedback and content analysis. During this thesis we will argue for the advantages with user involvement in design and how the three types of feedback listed above together with members could be introduced into the design process. We argue that by combining traditional methods such as personas and focus groups with the different kinds of feedback in the design and evaluation process supports usability in online communities.

Abstract [sv]

Denna uppsats kommer att dela på konceptet medlems-feedback i online communities i tre olika typer, nämligen feedback genom konversation, beteende och community innehåll. Vi kommer att argumentera för fördelarna med att involvera användarna i design processen och hur de tre olika typerna av feedback kan användas i denna process. Genom att kombinera traditionella metoder som tex. personas och fokus grupper med dessa typer av feedback kan ett användbarhets mål uppnås.

Place, publisher, year, edition, pages
2003. , 31 p.
Keyword [en]
Community design, persona, focus group, member feedback, usability
National Category
Computer Science Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:bth-2570Local ID: oai:bth.se:arkivexCCD74E71B4AC3C80C1256D4F003225EDOAI: oai:DiVA.org:bth-2570DiVA: diva2:829854
Uppsok
Technology
Supervisors
Note
Hannes Persson 0702-229542 Christian Toft 070-7981770Available from: 2015-04-22 Created: 2003-06-24 Last updated: 2015-06-30Bibliographically approved

Open Access in DiVA

fulltext(364 kB)68 downloads
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Computer ScienceProduction Engineering, Human Work Science and Ergonomics

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf