This master thesis describes our work with Team Sweden and how we have attempted to perform a Software Process Improvement using groupware. Team Sweden is a distributed academic software development organization doing research on artificial intelligence and robotics. Such an organization has a lot to gain from the introduction of a more structured process model. We have investigated the possibility of supporting the development processes of a small software development organization by introducing groupware. Only introducing a groupware tool or technique is not enough to improve the processes of an organization. Process improvement requires an infrastructure and groupware could be a useful tool for establishing it. Improved communication and knowledge sharing through groupware can be beneficial for establishing a process infrastructure. Groupware should be used in conjunction with other process improvement measures in order to be effective and improve the capability of the targeted organization.

This master thesis describes our work with Team Sweden and how we have attempted to perform a Software Process Improvement using groupware.