The project takes place at the intensive care unit (ICU) in Malmö. It is a collaboration project between Interactive Institute and Malmö Academic Hospital (MAS). Their main interests are to explore and domesticate a learning and competence developing process. The main question in this project is to understand how the design process can support the effective implementation of a PDA information device for nurses. The design process does not stop at the technical level. It continues by the involvement of developers into nurses? technology learning process. We have developed a first prototype from the design guidelines supplied by Erling Bjarki Björgvinsson and Per-Anders Hillgren. This prototype has allowed the disposal of films done by nurses themselves to other nurses concerning medical machineries. Those films are used by nurses themselves to support the use of those machineries, fix them and teach other nurses the functioning of those medical machineries in the ICU. We have carried on research at ICU to understand what is required for nurses to know, the implication of their work for the functioning of those machineries, and the workloads, constraints and organisation. This has been done to see how to adapt the functioning of the PDA devices to the real circumstances of their work. As the matter of fact, we have indicated how IT developers have to work, as IT-facilitators in the use context if one want to arrive to a successful IT design solution.

Examensarbetet är ett samarbetsprojekt mellan Intensivvårdsenheten på Universitetssjukhuset MAS och Interactive Institute. Projektet undersöker hur en handdator med korta videofilmer, gjorda av kollegor, kan underlätta kunskapsöverföring mellan personal. Vår rapport beskriver en designprocess, från utveckling till domesticering.