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Understanding and Evaluation of Software Process Deviations
Blekinge Institute of Technology, Department of Software Engineering and Computer Science.
2002 (English)Independent thesis Advanced level (degree of Master (One Year))Student thesis
Abstract [en]

Software process improvement is often mentioned in today?s software marketplace. To be able to do process improvement, the organisation must have a process to improve from. These processes are commonly deviated from, and the PDU/PAY organisation at Ericsson AB has experienced that this happens too often within their organisation. The aim of this master thesis was to investigate why such deviations occur and how they could be prevented at PDU/PAY. A survey including a qualitative and a quantitative part was conducted at PDU/PAY to investigate this issue. The result was that processes were often deviated from due to lack of: management commitment, user involvement, synchronisation between processes, change management, anchoring of processes, and communication of processes. In addition to the conducted studies, an improvement proposal is given to the PDU/PAY organisation. This includes one organisational part and one part that is directly related to the actual work with processes. The proposal is intended to give PDU/PAY an essence of how to improve their work with their organisational processes.

Place, publisher, year, edition, pages
2002. , 89 p.
Keyword [en]
Anchor, Deviation, Process, Synchronise
National Category
Software Engineering
Identifiers
URN: urn:nbn:se:bth-5971Local ID: oai:bth.se:arkivexC2A3064C54172188C1256C1D004BB872OAI: oai:DiVA.org:bth-5971DiVA: diva2:833387
Uppsok
Technology
Supervisors
Available from: 2015-04-22 Created: 2002-08-22 Last updated: 2015-06-30Bibliographically approved

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fulltext(874 kB)86 downloads
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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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  • asciidoc
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