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Towards Quality of Experience-based reputation models for future web service provisioning
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2012 (English)In: Telecommunications Systems, ISSN 1018-4864, E-ISSN 1572-9451, Vol. 51, no 4, p. 283-295Article in journal (Refereed) Published
Abstract [en]

This paper concerns the applicability of reputations systems for assessing Quality of Experience (QoE) for web services in Future Internet. Reputation systems provide mechanisms to manage subjective opinions in societies and yield a general scoring of a particular behavior. Thus, they are likely to become an important ingredient of Future Internet. Parameters being under evaluation by a reputation system may vary greatly and, particularly, may be chosen to assess the users’ satisfaction with (composite) web services. Currently, this satisfaction is usually expressed by QoE, which represents subjective users’ opinions. The goal of this paper it to present a novel framework of web services where a reputation system is incorporated for users satisfaction tracking and prediction. This approach is a beneficial tool, which enables providers to facilitate service adaptation according to users’ expectations and maintain QoE on a satisfying level. Presented reputation system operates in an environment of composite services running on a client and server side. It makes this approach highly suitable for effective QoE differentiating and maximizing user experience for specific customer profiles even the service and network resources are shared.

Place, publisher, year, edition, pages
Springer , 2012. Vol. 51, no 4, p. 283-295
Keywords [en]
Reputation systems · Quality of Experience (QoE), web services, service composition, Future Internet
National Category
Telecommunications Computer Sciences
Identifiers
URN: urn:nbn:se:bth-6945DOI: 10.1007/s11235-011-9435-2ISI: 000311793200007Local ID: oai:bth.se:forskinfo9F6A64371C42FEC0C125774F006A9E47OAI: oai:DiVA.org:bth-6945DiVA, id: diva2:834500
Available from: 2013-07-01 Created: 2010-06-27 Last updated: 2021-05-04Bibliographically approved

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  • de-DE
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  • html
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