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The importance of interaction in the implementation of information technology in health care: A symbolic interactionism study on the meaning of accessibility
Blekinge Institute of Technology, School of Health Science.
Blekinge Institute of Technology, School of Health Science.
Blekinge Institute of Technology, School of Computing.
Blekinge Institute of Technology, School of Health Science.
2012 (English)In: Informatics for Health and Social Care, ISSN 1753-8157, E-ISSN 1753-8165, Vol. 37, no 4, p. 277-290Article in journal (Refereed) Published
Abstract [en]

A challenge when groups from different disciplines work together in implementing health information technology (HIT) in a health-care context is that words often have different meanings depending upon work practices, and definition of situations. Accessibility is a word commonly associated with HIT implementation. This study aimed to investigate different meanings of accessibility when implementing HIT in everyday work practice in a health-care context. It focused on the perspective of nurses to highlight another view of the complex relationship between HIT and information in a health-care context. This is a qualitative study influenced by institutional ethnographic. District nurses and student nurses were interviewed. The results indicate that when implementing HIT accessibility depends on working routines, social structures and patient relationship. The findings of the study suggest that interaction needs to take on a more important role when implementing HIT because people act upon words from the interpreted meaning of them. Symbolic interactionism is proposed as a way to set a mutual stage to facilitate an overall understanding of the importance of the meaning of words. There is a need for making place and space for negotiation of the meaning of words when implementing HIT in everyday work practice.

Place, publisher, year, edition, pages
London : Informa Healthcare , 2012. Vol. 37, no 4, p. 277-290
Keywords [en]
co-constructed meaning of words, everyday work practice, health information technology, institutional ethnography, symbolic interactionism
National Category
Computer Sciences Nursing Sociology
Identifiers
URN: urn:nbn:se:bth-7012DOI: 10.3109/17538157.2012.710683ISI: 000311838500007Local ID: oai:bth.se:forskinfo94BD858638C427F0C1257AD30048DA2BOAI: oai:DiVA.org:bth-7012DiVA, id: diva2:834583
Available from: 2013-03-07 Created: 2012-12-13 Last updated: 2018-01-11Bibliographically approved

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Nilsson, LinaHofflander, MalinEriksén, SaraBorg, Christel

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
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  • Other style
More styles
Language
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Output format
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