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Offshore insourcing: A case study on software quality alignment
Responsible organisation
2011 (English)Conference paper, (Refereed) Published
Abstract [en]

Background: Software quality issues are commonly reported when off shoring software development. Value-based software engineering addresses this by ensuring key stakeholders have a common understanding of quality. Aim: This work seeks to understand the levels of alignment between key stakeholders on aspects of software quality for two products developed as part of an offshore in sourcing arrangement. The study further aims to explain the levels of alignment identified. Method: Representatives of key stakeholder groups for both products ranked aspects of software quality. The results were discussed with the groups to gain a deeper understanding. Results: Low levels of alignment were found between the groups studied. This is associated with insufficiently defined quality requirements, a culture that does not question management and conflicting temporal reflections on the product's quality. Conclusion: The work emphasizes the need for greater support to align success-critical stakeholder groups in their understanding of quality when off shoring software development

Place, publisher, year, edition, pages
Helsinki: IEEE , 2011.
Keyword [en]
global software development, quality, software
National Category
Software Engineering
Identifiers
URN: urn:nbn:se:bth-7388DOI: 10.1109/ICGSE.2011.13Local ID: oai:bth.se:forskinfo7BDDB06D22386663C12579740049B7DEISBN: 978-076954503-5 (print)OAI: oai:DiVA.org:bth-7388DiVA: diva2:834996
Conference
6th IEEE International Conference on Global Software Engineering, ICGSE
Available from: 2012-09-18 Created: 2011-12-28 Last updated: 2015-06-30Bibliographically approved

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Wohlin, Claes
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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
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  • vancouver
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More styles
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  • de-DE
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