It is an unsettled issue between research traditions how we should negotiate the implied rather than acknowledged dispute between individual agency, i.e. the ability/need/urge of a manager to act on/in the world on the one hand and the functioning of a structured social system where management and employee initiatives, relations and reactions are crucial for the main activity. This chapter resolves parts of the debate by drawing on general activity theory and a digital tool deployed for facilitating job-related group interaction.