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"Relatives are a Resource, but...": Registered Nurses' Views and Experiences of Relatives of Residents in Nursing Homes
Responsible organisation
2003 (English)In: Journal of Clinical Nursing, ISSN 0962-1067, E-ISSN 1365-2702, Vol. 12, no 3, 431-441 p.Article in journal (Refereed) Published
Abstract [en]

Registered Nurses (RNs) working in nursing homes in Sweden have obligations towards the residents' relatives, besides the care of residents. Relatives' involvement and satisfaction with the care partly depend on their contacts and communication with the staff. • This study aimed to explore and describe RNs' views and experiences of relatives of residents who live in nursing homes. • Open interviews were conducted with 19 RNs at three nursing homes. The verbatim-transcribed interviews were subjected to qualitative content analysis. • Relatives were seen as a resource (with some restrictions) and nice, although demanding. The RNs saw relatives as part of their work - a part that could be time-consuming and had low priority. • Interviewees noticed a difference between young and old relatives, and between female and male relatives. • A large proportion of accounts could be related to issues about communication and interpersonal relationships with relatives. • Building a trusting relationship with relatives may result in them being involved in residents' care and thus giving the nurses time rather than consuming time.

Place, publisher, year, edition, pages
Blackwell , 2003. Vol. 12, no 3, 431-441 p.
Keyword [en]
Communication, interaction, nursing home, registered nurse, relationship, relative, resident
National Category
URN: urn:nbn:se:bth-8351ISI: 000182456700015Local ID: diva2:836061
Available from: 2012-09-18 Created: 2008-11-17 Last updated: 2015-06-30Bibliographically approved

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