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Beyond the Buzz: Participatory, sustainable, convergent and high quality public e-services - developing methods and practices in India and Sweden
Responsible organisation
2008 (English)Conference paper, Published paper (Refereed) PublishedAlternative title
Rent konkret : delaktighet, hållbarhet, konvergens och kvalitet i offentliga e-tjänster - tillämpade metoder och framväxande praktiker i Indien och Sverige (Swedish)
Abstract [en]

Can buzzwords be methodically exploited to develop more self-reflective and participatory research methods and practices within the ICT area? Research policies as well as research funding agencies rely heavily on buzzwords, yet tend to grow uncomfortable when these are deliberately highlighted and concatenated in research applications. This paper presents a multi-disciplinary R&D project in which we are exploring emerging methods and practices of participatory design of public e-services in India and Sweden. Using buzzwords as boundary objects, comparing methods and practices, with specific e-government projects we are involved in as examples, we attempt to address blind angles inherent in different cultural and disciplinary perspectives.

Abstract [sv]

Vissa centrala begrepp blir så flitigt använda i bland annat forskningspolitiska diskurser att de kan betyda allt eller ingenting. I den här artikeln presenteras ett forsknings- och utvecklingsprojekt där vi håller på att undersöka framväxande metoder och praktiker inom design av offentliga e-tjänster i Indien och Sverige. Går det att använda centrala, men överutnyttjade begrepp som gränsöverskridande objekt i mång- och tvärvetenskapliga och tillika mångkulturella projekt? Vilka olika mer specifika betydelser får dessa begrepp i de olika delprojekten vi jämför? Genom att specificera, exemplifiera och jämföra, strävar vi efter att upptäcka blinda fläckar i våra olika forskningsansatser och kulturella förgivettaganden.

Place, publisher, year, edition, pages
Åre, Sweden, 2008.
Keywords [en]
boundary object, participatory, e-services
National Category
Human Aspects of ICT Computer Sciences
Identifiers
URN: urn:nbn:se:bth-8406Local ID: oai:bth.se:forskinfo1398F664B3EB26B7C12574AE00663F7DOAI: oai:DiVA.org:bth-8406DiVA, id: diva2:836129
Conference
Proceedings of 31st Information Systems Research Seminar in Scandinavia, IRIS31
Available from: 2012-09-18 Created: 2008-08-23 Last updated: 2018-01-11Bibliographically approved

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Eriksén, Sara

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf