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Design and maintenance of trustworthy e-services: Introducing a trust management cycle
Responsible organisation
2006 (English)Conference paper, (Refereed) Published
Abstract [en]

Designing trustworthy e-services is a challenge currently undertaken by many actors concerned with the development of online applications. Many problems have been identified but a unified approach towards the process of engineering trustworthy e-services doesn't yet exist. This paper introduces a principled approach to deal with trust solutions in e-services based on a concern-oriented approach where end users' concerns serve as the starting point for the process to engineer appropriate solutions to trust related issues for an e-service. The trust management cycle is introduced and described in detail. We use an online application for reporting gas prices as validation of the proposed cycle.

Place, publisher, year, edition, pages
Setubal, PORTUGAL: INSTICC-INST SYST TECHNOLOGIES INFORMATION CONTROL & COMMUNICATION , 2006.
Keyword [en]
Trust, trustworthiness, trust management, e-services
National Category
Computer Science
Identifiers
URN: urn:nbn:se:bth-8921ISI: 000242043700020Local ID: oai:bth.se:forskinfo1D5E34EAFB8E967EC1257341003DFB19ISBN: 972-8865-47-3 (print)OAI: oai:DiVA.org:bth-8921DiVA: diva2:836696
Conference
2nd International Conference on Web Information Systems and Technologies
Available from: 2012-09-18 Created: 2007-08-24 Last updated: 2015-06-30Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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More styles
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  • de-DE
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  • en-US
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Output format
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