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LEDARSKAPETS PÅVERKAN PÅ LÄRANDEPROCESSER AV TYST KUNSKAP: FYRA ANSTÄLLDAS UPPLEVELSER
Blekinge Institute of Technology, Faculty of Engineering, Department of Industrial Economics.
Blekinge Institute of Technology, Faculty of Engineering, Department of Industrial Economics.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Leadership’s influence on tacit knowledge : four employees experiences (English)
Abstract [sv]

Den här kvalitativa studiens syfte var att öka kunskapen om och isåfall hur samspelet mellan medarbetare och ledare kunde utveckla medarbetares tysta kunskap. Studien utgick ifrån frågeställningen hur anställda upplevde att ledare påverkade samt stöttade lärandeprocesser av tyst kunskap. För att uppnå studiens syfte valdes att göra djupgående semistrukturerade intervjuer med fyra anställda i olika yrkesroller från fyra skilda verksamheter. Intervjuerna genomfördes face to face med stöd av en mind map som gav utrymme för följdfrågor för att få fram så reliabla svar som möjligt. Materialet analyserades för att kunna tolka respondenternas beskrivningar som påvisade upplevelser av att ledarna påverkade samt stöttade lärandeprocesserna av tyst kunskap inom fem teman; arbetslagets uppbyggnad, dialog och reflektion, konkreta aktiviteter, yrkesroll och begreppsbildning samt autonomi och utrymme att ta initiativ. Tillsammans bildade de en helhet som gav en bild av hur upplevelsen av stöd och påverkan för lärandeprocessen av tyst kunskap tog plats på deltagarnas arbetsplatser. 

Abstract [en]

This qualitative study’s purpose was to increase the knowledge of and if so how the interaction between employees and managers could develop employees' tacit knowledge. The study was based on the question of how the employees experienced that leaders influenced and supported the learning processes of tacit knowledge. In order to achieve the objectives of the study profund semi-structured interviews were carried out with four employees with different job roles from four different companies. The interviews were conducted face to face with the support of a mind map with room for follow-up questions to obtain as reliable answers as possible. The analysis showed that the participants experienced that the leaders influenced and supported the learning processes of tacit knowledge within the five themes; work team building, dialogue and reflection, concrete activites, work role and concept formation and autonomy and also room to take initiative. Together they formed a whole which created a picture of the experience of support and influence on the learning process of tacit knowledge at their workplaces. 

Place, publisher, year, edition, pages
2016. , p. 28
Keywords [en]
employee, learning, management, organization, tacit knowledge
Keywords [sv]
medarbetare, ledning, lärande, organisation, tyst kunskap
National Category
Pedagogy
Identifiers
URN: urn:nbn:se:bth-11612OAI: oai:DiVA.org:bth-11612DiVA, id: diva2:901245
Subject / course
PE1420 Bachelor's Thesis in Education
Educational program
SAGLU Programme in Social Science for communication and learning
Supervisors
Examiners
Available from: 2016-02-08 Created: 2016-02-07 Last updated: 2016-02-08Bibliographically approved

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