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  • 1. Aaboen, Lise
    et al.
    Löfsten, Hans
    Bengtsson, Lars
    Nourishment for the piggy bank: facilitation of external financing in incubators2011Inngår i: International Journal of Technology Transfer and Commercialisation, ISSN 1470-6075, E-ISSN 1741-5284, Vol. 10, nr 3/4, s. 354-374Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    In this paper, we argue that incubators facilitate access to external financing for their incubatees. Incubators use a wide range of activities to facilitate the accessing of external financing from public and private sources. We have grouped these into two sets of activities. The general activities aim to develop the conditions for external financing through information, education of incubatees, network-building and lobbying activities. The specific activities aim to assist the individual incubatee in their pursuit of external finance through help in application procedures, establishing need for capital, making contacts with the best public or private investor, etc. Based on the survey data, we have also shown that it is more common for incubatees to attract external capital compared to non-incubator firms. The incubatees seem especially successful in attracting public capital. The incubatees also attract more private external capital, however, the observed frequency of private capital in the incubatees are low.

  • 2.
    Aagaard, Anna-Eva Sparf
    Blekinge Tekniska Högskola, Sektionen för management.
    Group Structure: Specialists and Generalists2011Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    The aim of this thesis is to discuss and explore the subject of organizing generalists and specialists. The purpose of this thesis is to explore and discuss different alternatives on organizational grouping from a generalists and specialists perspective. It will explore theories around organizational design, different organizational structures and give insight to the specialist and generalist function that can be found in most types of organizations. The aim is to be able to present different aspects of organizing generalists and specialists and to be able to answer the problem question: Is there a best organizational structure for specialist and generalist groups? The study is a qualitative study and the process of induction will be used. The epistemological standpoint is interprevistic and the ontological is more towards constructionism. The methods used are 1) the collection of and qualitative analysis of texts and documents and 2) qualitative semi-structured interviewing. The analysis is based on grounded theory method. The result and conclusions of the study is that generalists most likely do fit better in organizational forms such as simple structure, adhocracy and network organizations. Specialists tend to prefer bureaucracy or functional/unitary organizations. Keywords: generalists, specialists, organization, group structure

  • 3.
    ABDOLMOHAMMAD, BANAFSHE
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Internationalization Process of Born Global Firms in IRAN2015Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
  • 4.
    Abdul, Shakoor
    Blekinge Tekniska Högskola, Sektionen för management.
    Electronic Customer Relationship Management (eCRM) from the Perspective of Two Banks with Online Marketing in Pakistan: case of HSBC PK and Standard Chartered Bank PK2011Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    This study observes an approach which is known as explorative because it aims to evaluate and examine online media as a tool for e-CRM. In addition, this involves the approach known as iterative also depends on the data, which is qualitative in congestion with observational information. This study builds on the existing literature and theories within customer relationship marketing (CRM). The subfield to CRM, called e-CRM, is further studied the phenomenon of online marketing and online CRM (customer relationship management) in a banking business context. The study builds upon empirical studies of two banks using online banking on a daily basis. The empirical material was collected through face-to-face interviews in order to gain knowledge and understanding of how corporations use e-CRM. Moreover, observations were conducted in order to gain a deeper understanding of how differently e-CRM was used by the two banks, and to see how customers reacted to their initiatives. e-CRM is a new way to interact, it involves rapid interactions that are spread faster and can be visible to anyone using the Internet. It comes along with many challenges as well as great opportunities. It is vital that managers can direct the employees to use online sources and e-CRM in a correct way in accordance with the brand values to avoid contradicting messages. It needs to be used by employees with social competence, as it involves interaction with customers. Organizations need to be involved in e-CRM and online media to be able to influence what people write about the corporation. It is a valuable channel in order to gain customer knowledge and customers' opinions about the business and their offerings. Its also a way to acknowledge complaints and thus be able to handle them. An adequate complaint handling can in turn enhance customer relationships. As e-CRM is a relatively new and constantly evolving phenomenon, it requires curiosity and courage. Further, it can be used to create emotional bonds with customers by providing a personalization.

  • 5.
    Abdullaev, Shuhrat
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Abdurahmonov, Sharof
    Blekinge Tekniska Högskola, Sektionen för management.
    Title: Potentials of Insurance Market Development in Jizzak region2007Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Title: Potentials of Insurance Market Development in Jizzak region Authors: Shuhrat Abdulaev, Sharof Abdurahmonov Supervisor: Anders Hederstierna Department: Business Administration, Blekinge Technology Institute Course: Master’s thesis in Business Administration, 10 credits Background and Problem Discussion: The main reasons why we have chosen this topic “Potentials of insurance market development in Jizzak region” for our thesis are the followings: 1) Strong and Competitive insurance market is one of the essential parts of well-developed market economy. How to reach well-developed insurance market is a complex problem that the economy of Uzbekistan is facing now. 2) Having studied previous researches regarding insurance market of Uzbekistan and the role of marketing in development of companies we concluded that there are huge potentials for growing in insurance market which have not learned yet. Purpose: The purpose of this thesis is to find the answers to following questions: How is the current situation in the insurance market of Uzbekistan? What kind of insurance services are there and what is the demand for them? The determination of main clientele of insurance companies; The determination of factors that can affect on insurance services The analysis of proportion of population who do not apply for insurance services and the reasons; The role of marketing research in companies’ growth; Method: This research used Quantitative method. Survey technique used to conduct a quantitative study. Primary data collected through questionnaire. Secondary data collected from banks and department of Statistics of the local government. This research can be seen as deductive research since it begins by examining theories related to insurance and consumer behavior to insurance services. Following hypothesis were developed by the assumption that • Person’s insurance expenditure dependent of their annual income • Person’s positive opinion about insurance dependent of their gender • Person’s positive opinion about insurance dependent of their age • Person’s positive opinion about insurance dependent of their education • Person’s who is insured dependent of their income Theory: The theory section contains a review of theories concerning in economic nature and functions of insurance, marketing in insurance, insurance market in Uzbekistan. Analysis: Statistical program SPSS 14v.(Statistical Package for the Social Sciences) - is used to compute the correlation values and the regression coefficients. The results presented in appropriate table and graph. We divided our analysis into three parts: 1) Using the secondary data, we analyzed accidents that happened during the last two years, obligatory insurance, insurance companies in Jizzak. 2) We analyzed dependence of respondents’ annual insurance expenditure on their annual income using the multiple regression analysis. 3) Based on the primary data and using Chi-square statistical test, we analyzed consumer behavior to insurance service interviewing people individually. Conclusion: Analysis showed that insurance premiums mostly come from obligatory insurance. We discovered that banks are the main clients of insurance agencies at the present and insurance market undeveloped yet, the main reasons are low level of insurance culture, low level of citizens income, lack of understanding by the population and legal entities the need in insurance services; undeveloped economy of country, which doesn’t allow the insurance market to develop as a whole; lack of brokerage companies to work with insurance agencies; lack of skilled specialists and prepared insurance managers.

  • 6.
    Abiodun, Fashakin Teniola
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Oluwatosin, Odumade Adebola
    Blekinge Tekniska Högskola, Sektionen för management.
    EFFECTS OF THE EXTERNAL CONSEQUENCES OF ORGANIZATIONAL ACTIVITIES ON EMPLOYEE MOTIVATION2007Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    EXECUTIVE SUMMARY TOPIC: Effects of the External Consequences of Organizational Activities on Employee Motivation Fashakin, Teniola Abiodun Odumade, Adebola Oluwatosin SUPERVISOR: Alsen, Göran COURSE: Master Thesis in Business Administration DEPARTMENT: School of Management, Blekinge Institute of Technology, Sweden PROGRAMME: Master of Science in Business Administration PURPOSES: The purposes of our thesis include the following: • To know the activities carried out by organization(s) • To know the external consequences of these activities • To know how these consequences affect employee motivation • Identify certain external factors that actually measures employee motivation RESEARCH QUESTION: How Do the External Consequences of Organizational Activities Affect Employee Motivation? METHODS: Our thesis involves looking into 3 different but inter-related issues- organizational activities, external consequences and employee motivation. And so, we collated data using the secondary as well as the primary sources of data. Our secondary data includes a review of the literature which is to enlighten us on what has been studied about our topic while the primary data encompasses gathering data by constructing a questionnaire, conducting interviews, and also organising focus groups; all of these to aid giving answer(s) to our research question. FINDINGS: From the research we conducted as well as the analysis we made, we were able to get a proof that there is a strong link between an organization’s activities, the external consequences of such activities as well as how the relationship between these two affects employee motivation. We have been able to establish the fact that employees also look outside their organization for incentives that could enable them to perform their duties properly.

  • 7.
    Abiti, Alex
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Adzraku, William
    Blekinge Tekniska Högskola, Sektionen för management.
    The Impact of Financing Structure and Macroeconomic Variables on Profitability of listed Ghanaian banks2011Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    ABSTRACT The sustainability of banks profitability is very important to national economy. This is because banking institution serves as financial intermediary and hence supports the flow of funds from the borrower to the user of fund to grow economic activities. However banks profitability is affected by various variables both internal and internal. Some of these may be control by the banks whiles other may not be controlled internally. To investigate the impact of financial structure and macroeconomic variables on listed banks profitability in Ghana, secondary financial data of all the seven (7) listed banks were collected from the Ghana Stock Exchange. The profitability variables or ratios used are return on equity (ROE), return on asset (ROA) and net profit net interest margin (NIM). The financial structure components considered are the long-term debt to the total capital; short-term debt to total capital. The macroeconomic variables include the GDP, inflationary rate and the Exchange rate (GH¢ per US$). A correlation matrix was run using SPPS regression tool with profitability ratios as the dependent variables whiles the macroeconomic and the financial structure variables are considered as the independent variables. The results were mix: the ROA is negatively related to both total debt and short term debt and the relationship are significant. However, ROA is positively related to long term debt but not statistically significant. ROA is also negatively related to GDP and not statistically significant. ROA is positively related and statistically significant to exchange rate. Again, inflation is positively related to ROA but not significant. ROE on the other hand is statistically significant and positively related to short term debt and total debt. Exchange rate, long term debt is negatively and significantly related to ROE while inflation is positively but insignificantly related to ROE. However, ROE is insignificantly but negatively related to GDP. Net Interest Margin (NIM) is significantly and positively related to short term debt but insignificantly and positively related to inflation. NIM is, however, significantly and negatively related to total debt. This implies that an increase in sales growth, total debt and firm size is likely to result in a fall in NIM. Also, exchange rate, GDP and long term debt are negatively and insignificantly related to NIM. It is important to note that negative relationship between dependent variable and independent variable implies that if the dependent variable increases then the independent variable decreases. Ghanaian banks take advantage of the high inflation regime to increase cost of borrowings to their valued customers to increase their net interest margin and hence increase profitability while strategically using short-term debt in their financial structure to avoid paying long-term high cost of borrowings which will economically destroy shareholders value. Again the banks also increase their assets base as the economy grows (GDP) to improve their profitability in terms of returns on equity through higher banks size to meet all customers and economic activities The study provides an empirical conclusion that listed Ghanaian banks use 80.23% debt and 17.77% equity hence the capital structure of Ghanaian banks is hugely skewed toward debt. However, the debt structure of listed Ghanaian banks indicates more than 70% short term debt and less than 9% long term debt. Thus the impact of capital structure and macro-economic variables on profitability of Ghanaian listed banks is such that short term debt positively influences profitability and long term debt negatively affects profitability.

  • 8.
    AbouAbsi, Natali
    et al.
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Einwächter, Ida
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Små oberoende företags attityd till kontanter och kort som betalmedel2014Independent thesis Basic level (degree of Bachelor)Oppgave
    Abstract [sv]

    Syfte: Syftet med denna uppsats är att undersöka vilken attityd mindre oberoende företag har till kontanter och betalkort som betalmedel i allmänhet och vid låga köpesummor i synnerhet. I undersökningen kommer vi att studera vid vilken summa som handlarna upplever det som acceptabelt att kunder betalar med betalkort. Metod: Studien har genomförts med hjälp utav en kvantitativ metodansats, då vi ville få en bred förståelse för småföretagarnas syn utav olika betalmedel i allmänhet samt vid betalningar under 100 kronor i synnerhet. För att ta del utav förståelsen kring vår studie utgick vi ifrån det positivistiska synsättet, då vi efterstävar kunskap kring händelser som kan mätas. Vi genomförde enkätundersökningar med ett hundratal företagsägare ur urvalsgruppen för att kunna ta del utav den objektiva verkligheten och för att sedan påvisa denna med hjälp utav den numeriska informationen vi samlat in. Slutsats: Studiens resultat visade att urvalsgruppens inställning till olika typer utav betalmedel vid lägre köpesummor huvudsakligen var att kontanter var att föredra. En slutsats som går dra utifrån detta resultat är att kortbetalningssystemet grundar sig i en felaktig prissättning vid låga köpesummor där bankerna tar ut en procentuellt hög avgift vid varje korttransaktion. För att öka kortbetalningarna vid låga summor krävs det att prisstrukturen ses över något som skulle kunna göras genom att ett subventionssystem upprättas alternativt att banken sänker transaktionskostnaden. För framtida betalmedel visar studiens resultat att det är viktigt att ta i beaktande att det blir ett enhetligt system med en balanserad prissättning.

  • 9.
    Abrahamsson, Adam
    et al.
    Blekinge Tekniska Högskola.
    Secic, Kenan
    Blekinge Tekniska Högskola.
    Facebook och dess marknadsföring riktad mot ungdomar: En studie om ungdomars attityd mot marknadsföring på Facebook2016Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    Sammanfattning

     

    Titel: En studie om ungdomars attityd mot marknadsföring på Facebook

    Författare: Adam Abrahamsson och Kenan Secic

    Handledare: Anders Wrenne

    Institution: Blekinge Tekniska Högskola

    Kurs: Kandidatarbete i företagsekonomi, FE1453

    Omfattning: 15 högskolepoäng              

    Syfte: Syftet med vår undersökning är att bidra med kunskap kring hur marknadsföring på Facebook kan påverka ungdomar, samt vilken medvetenhet och uppfattning det finns hos denna målgrupp om marknadsföringen på Facebook. Vi är även intresserade av att titta på om det finns eventuella skillnader mellan ungdomarna utifrån perspektiven kritiskt och rationellt tänkande.

    Metod: För att kunna besvara vår frågeställning och uppfylla vårt syfte valde vi att samla in kvantitativ empiri genom enkätundersökning i fyra stycken olika skolor i Karlskrona kommun. Enkätundersökningen genomfördes i sjunde respektive nionde klasser eftersom dessa förväntas ha elever som är 14 respektive 16 år gamla. Totalt fick vi in 169 svar, varav 86 stycken från den yngre målgruppen och 83 stycken från den äldre målgruppen.

    Slutsats: De viktigaste slutsatserna är att vi utifrån studiens resultat och analys kan konstatera att 14 - och 16 åriga svenska ungdomar, i Karlskrona kommun, i det stora hela har en positiv attityd mot marknadsföring på Facebook. Men vi kan också observera att det finns en viss skillnad i attityd mot marknadsföring på Facebook mellan 14 - och 16 åringar beroende på vilken typ av marknadsföring det handlar om. Vi anser att denna skillnad kan bero på att åldersgrupperna befinner sig i olika stadier av den kognitiva utvecklingen, och därmed har kommit olika långt i sitt rationella och kritiska tänkande. 

  • 10.
    Abrahamsson, Annika
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Bernström, Angelica
    Blekinge Tekniska Högskola, Sektionen för management.
    Gustafsson, Jonna
    Blekinge Tekniska Högskola, Sektionen för management.
    Målstyrning i offentlig verksamhet: En studie av de anställdas upplevelser och deras delaktighet i målstyrning på Skatteverkets Blekingekontor / Result control in the public sector – A case study of the experiences of the employees regarding their participation in result control at the local Tax Offices in Blekinge2008Independent thesis Basic level (degree of Bachelor)Oppgave
    Abstract [sv]

    Sammanfattning Titel: Målstyrning i offentlig verksamhet – En studie av de anställdas upplevelser och deras delaktighet i målstyrning på Skatteverkets Blekingekontor. Författare: Annika Abrahamsson, Angelica Bernström och Jonna Gustafsson Handledare: Eva Lövstål Institution: Blekinge Tekniska Högskola Kurs: Kandidatarbete i företagsekonomi 15 hp Syfte: Syftet med studien är att beskriva och försöka identifiera vad det får för konsekvenser på lokal nivå att en målstyrd offentlig verksamhet samtidigt är en hierarkiskt uppbyggd organisation där besluten fattas på en högre nivå. Det vi främst behandlar i vår studie är hur målen och målstyrningen upplevs av de anställda och vad det är som påverkar att de ska känna sig delaktiga. Metod: Studien genomfördes på Skatteverkets Blekingekontor med hjälp av tre kvalitativa intervjuer med en chef och två informatörer. Vi genomförde även en kvantitativ enkätundersökning bland de anställda. Detta för att få ett bra underlag till att besvara vår frågeställning. Slutsatser: Vår studie visar att konsekvensen av att Skatteverket är en målstyrd verksamhet där målen sätts högt i hierarkin blir att de anställda på lokala kontor upplever en begränsad delaktighet när målen sätts. De anställda upplever dock till viss del att de är delaktiga i att utforma sin egen arbetssituation, trots att de lokala målen tilldelas dem. Vi gör även tolkningen att kommunikation kring mål är en bidragande faktor till hur meningsfulla målen anses vara. Samtidigt leder kommunikation vanligtvis till att de anställda upplever en högre grad av delaktighet på sin arbetsplats.

  • 11.
    Abrahamsson, Charlotta
    et al.
    Blekinge Tekniska Högskola, Institutionen för ekonomi och samhällsvetenskap.
    Mattsson, Tuve
    Blekinge Tekniska Högskola, Institutionen för ekonomi och samhällsvetenskap.
    Finansiell riskredovisning2001Independent thesis Basic level (degree of Bachelor)Oppgave
    Abstract [sv]

    Forskningsproblem: De två forskningsfrågor vi utgått från i denna studie är: ? Hur ser företagens riskredovisning ut på deras hemsidor idag? ? Hur ser företagens avvägningar ut vid redovisning av risker och riskpolicyer? Vi tittar även närmare på om det kan vara lämpligt att dela in företagen i olika grupper till exempel efter bransch och lönsamhet. Syfte: Vårt syfte är att kartlägga företagens riskredovisning till aktiemarknaden på deras hemsidor och att undersöka de avvägningar som företagen har gjort vid beslutet att redovisa/inte redovisa dessa risker och policyer. Metod: Detta är en kvantitativ totalundersökning som utförts med hjälp av en enkät och studier av de aktuella företagens hemsidor. De företag som ingår i vår population är alla A-listade företag på Stockholms fondbörs som uppgivit en svensk kontaktadress via e-mail på deras hemsidor. Slutsatser: Enligt våra observationer redovisar företag risker i följande ordning efter fallande förekomst, valutarisker (64%), ränterisker (58%) samt finansieringsrisker (47%). Motsvarande siffror för policyerna är genomgående lägre men rangordningen är densamma: valutapolicy (63%), räntepolicy (37%) samt finansieringspolicy (24%). Vi ser även tecken på en medveten avvägning i dessa frågor från företagen. Den skillnad vi här ser mellan företagens värdering av riskerna och policyerna är att finansieringsrisken/ policyn värderas högt av företagen i förhållande till den benägenhet att redovisa som vi har observerat i denna studie. Det verkar vara som att en stor anledning till att begränsa denna typ av information, utifrån företagens perspektiv, är att den begränsar handlingsfriheten. Däremot verkar brist på verktyg för informationsförmedling inte vara ett problem. Vi finner tendenser som indikerar att branschindelningen kan vara en lämplig indelning för företag med tanke på deras riskredovisning, medan lönsamheten verkar ha störst inflytande på företagens redovisning av finansieringsrisker och policyer.

  • 12.
    Abrahamsson, Evelina
    Blekinge Tekniska Högskola.
    Megaprojekt i svensk kommunal kontext: en studie om två kommuners förväntningar och förhållningssätt till planeringen av höghastighetsbanan2018Independent thesis Advanced level (degree of Master (Two Years)), 20 poäng / 30 hpOppgave
    Abstract [sv]

    Att arbeta med storskaliga stadsutvecklingsprojekt, även kallade megaprojekt har blivit allt vanligare världen över. Anledningen till att fler megaprojekt påbörjas har sin grund i den ökade globaliseringen. Att knyta samman länder och eftersträva ekonomisk tillväxt är således en av megaprojektens målsättningar. Utifrån forskningen verkar projekten vara anpassade främst till större geografiska områden, men planeringen av megaprojekt berör såväl stora som små kommuner. Tillgänglig forskning förefaller till viss del sakna studier för hur kommuner förhåller sig till planeringen av megaprojekt.

    I Sverige utgör planeringen av höghastighetsbanan ett megaprojekt och är även en av de största infrastruktursatsningarna som landet har ställts inför. Denna uppsats fokuserar på att studera hur kommuner längs den uttänkta sträckningen hanterar de krav som planeringen av höghastighetsbanan ställer på utpekade stationsområden. De utvalda kommunerna för studien är Tranås samt Trosa kommun. Studien undersöker kommunernas föreställningar och förhållningssätt till planeringen av ett storskaligt stadsutvecklingsprojekt.Uppsatsens utgångspunkt har således inneburit att studera megaprojekt i svensk kommunal kontext. Studien grundar sig på olika planeringsteorier och olika sätt att styra samhället. Den rationella planeringsteorin samt pragmatismen har använts för att förklara hur kommunerna förbereder sig och hanterar de uppsatta kraven. Vidare bygger studien på en tredje teoretisk utgångspunkt, governance, vilket har använts för att studera hur samverkansformerna förefaller vara i planeringsprocessen.

    Studien visar på en nyanserad bild av planeringsprocessen som skett i Tranås och Trosa kommun. Det går i och med det inte entydigt fastställa att processerna har präglats av enbart government eller governance. Istället visar den genomförda studien på en process som inrymmer båda delarna. Studien visar på att staten har en styrande roll och är högst ansvarig för det slutgiltiga beslutsfattandet. Staten eftersträvar ett rationellt och logiskt planeringssätt. Denna top-down styrning visar sig emellertid ge upphov till en viss problemati knär planeringsprocessen befinner sig i ett sådant tidigt stadium. Planeringen av höghastighetsbanan är ett investeringsprojekt, vilket kräver förhandlingar med berörda stationskommuner och regioner. Kommunerna ingår därutöver i nätverk med andra aktörer för att på så sätt kunna stärka sin ställning gentemot staten i olika frågor. Hela idén med Sverigeförhandlingen förutsätter således ett arbete utifrån governance.

    Analysen visar även att de berörda kommunerna verkar eftersträva ett rationellt planeringssätt där det föreligger en vilja att planera varje steg i förväg. Studien visar dock att kommunerna har svårt att hantera processen utifrån enbart ett rationellt perspektiv. Planeringen av megaprojekt inrymmer flera okända faktorer och är en del av en komplex process. Den rationella planeringen är av den anledningen inte tillräcklig, utan behov finns av pragmatiska handlingssätt för att hantera processen.

    Det går således inte fastslå att planeringsprocessen har utgått från enbart ett rationellt planeringsperspektiv eller utifrån ett pragmatiskt förhållningssätt. Bilden visar istället på att en kombination av dem båda har förekommit. Ett mer pragmatiskt förhållningssätt har varit aktuellt i processens tidiga skede i form av förhandlingar och avtal. Vid dessa sammanhang visar studien på att kommunerna och organisationerna i högre utsträckning tar eget initiativ och driver på processen utifrån sina egna intressen. Den rationella planeringen framträder som starkast när kommunerna arbetar med de vanliga kommunala projekten, vilket kan avse arbetet med översiktsplaner eller detaljplaner och när planeringsprocessen är mer konkret. Det går sammanfattningsvis konstatera att kommunernas planering kännetecknas av en kombinerad arbetsprocess som innefattar både rationella och pragmatiska handlingar, vilka överlappar varandra i olika dimensioner.

  • 13.
    Abrahamsson, Maria Westerling
    Blekinge Tekniska Högskola, Sektionen för management.
    ”Det beror på hur det är med allt annat runt omkring” upplevelser av den psykosociala arbetsmiljön i kvinnodominerade yrkesgrupper2012Independent thesis Basic level (degree of Bachelor)Oppgave
    Abstract [sv]

    I en empirisk studie gjordes fyra djupintervjuer angående den psykosociala arbetsmiljön hos kvinnliga undersköterskor och pedagoger. Studien genomfördes på två olika arbetsplatser inom samma organisation. Undersökningen gjordes med syftet att söka en ökad förståelse för medarbetarnas egenupplevda psykosociala arbetsmiljö, och även försöka utröna vilka faktorer som anses påverka och vara viktiga för densamma. En intervjuguide utarbetades, vars intention var att utreda vilka faktorer som informanterna anser särskilt viktig i frågan. Grundstenarna för undersökningen är psykosocial arbetsmiljö och gruppsykologi och i förlängningen även folkhälsa. Undersökningen gjordes på kvinnor inom barn och äldreomsorg och den insamlade datan analyserades med ett hermeneutiskt förfarande. Det visades bland annat att en arbetsplats där arbetsrotation praktiseras anser sig ha ett bra socialt klimat med få konflikter och de faktorer som personalen kan styra över själva tas om hand på ett effektivt sätt. Alla deltagare upplevde stress på arbetsplatsen och hade liknande sätt att hantera denna. Ett annat fenomen som visade sig var att personal som känner varandra privat eller har någon annan slags privat relation bildar ofta subgrupper på arbetsplatserna.

  • 14. Aceijas, Carmen
    et al.
    Brall, Caroline
    Schröder-Bäck, Peter
    Otok, Robert
    Maeckelberghe, Els
    Stjernberg, Louise
    Blekinge Tekniska Högskola, Sektionen för hälsa.
    Strech, Daniel
    Tulchinsky, Theodore H
    Teaching Ethics in Schools of Public Health in the European Region: Findings from a Screening Survey2012Inngår i: Public Health Reviews, ISSN 0301-0422, E-ISSN 2107-6952, Vol. 34, nr 1Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    A survey targeting ASPHER members was launched in 2010/11, being a first initiative in improving ethics education in European Schools of Public Health. An 8-items questionnaire collected information on teaching of ethics in public health. A 52% response rate (43/82) revealed that almost all of the schools (95% out of 40 respondents with valid data) included the teaching of ethics in at least one of its programmes. They also expressed the need of support, (e.g.: a model curriculum (n=25), case studies (n=24)), which indicates further work to be met by the ASPHER Working Group on Ethics and Values in Public Health.

  • 15.
    Acka, Germain Kofi
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Ntsiful, Samuel
    Blekinge Tekniska Högskola, Sektionen för management.
    Odorh, Obinna
    Blekinge Tekniska Högskola, Sektionen för management.
    CUSTOMERS’ ADOPTION BEHAVIOUR IN INTERNET BANKING: A COMPARATIVE ANALYSIS OF GHANA AND SWEDEN2010Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Internet banking has now become a global phenomenon. It is the fastest growing service that banks can offer in order to gain and retain new customers. However, the issue of adoption behaviour or pattern by final consumers seems to be a pivotal issue in the successful implementation of Internet banking which has benefited people from jurisdiction to jurisdiction and from country to country. In some countries, Internet banking has proven to be very reliable, effective and efficient whilst in some others, they are found to be extremely dormant due to adoption behaviour. This study therefore tried to investigate if there are differences in Internet banking adoption behaviour between Ghana and Sweden. One bank each from Ghana and Sweden was selected for this study. The study employed the theory of the Extended Technology Acceptance Model by Davis and Venkatesh (2000). This model looks at the individual Perceived Usefulness, Perceived Ease of Use and Psychological Attachment of adoption. These three parameters of the theory lead to Behavioural Intention which has a positive correlation with actual usage. The study was based on both qualitative and quantitative approaches and questionnaires were administered to some selected Internet banking customers of the two banks using purposive sampling technique. In the same vein, one banking staff each from the two banks knowledgeable in the Internet banking system of their banks was interviewed. The study concludes that there is only a marginal or subtle difference in the adoption behaviour in Internet banking between Ghana and Sweden and that the low patronage of Internet banking in Ghana as compared to that of Sweden is due to reasons other than customers’ adoption behaviour.

  • 16.
    Ackah, John
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Vuvor, Sylvester
    Blekinge Tekniska Högskola, Sektionen för management.
    The Challenges faced by Small & Medium Enterprises (SMEs) in Obtaining Credit in Ghana.2011Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    This study, The Challenges faced by Small and Medium Enterprises in Obtaining Credit in Ghana, was undertaken to highlight the issues facing SMEs in Ghana in their quest to accessing bank credit (loans) from financial institutions (banks & non– banks) to undertake various activities; be it general business operations or carrying out expansion project all in the name of fulfilling the objectives as being job creators and helping to reduce poverty. In tackling this topic, the quantitative approach was adopted. Questionnaires were circulated to 80 SMEs in the Accra and Tema metropolis selected through a technique of convenience sampling. Based on the responses received through these questionnaires, the following major findings came to the fore. There are institutions such as bank and non-bank financial institutions that are willing to provide funds to SMEs but Ghanaian SMEs are not able to meet the requirements of these financial institutions. Chief among these requirements is the issue of collateral, which most SMEs cannot provide. Aside this is the other issue of small equity base of these SMEs among others. Secondly, those who are able to access this credit are also faced with high interest rates and short repayment periods making it very difficult to embark on any developmental or expansion projects. Another interesting revelation with regards to the high rate of defaults in repayment of loans contracted, relates to the tight Cash flow situations of these SMEs that is mostly due to difficulties in the management of the account receivables of the respective SMEs surveyed. The study concludes with some recommendations to help free up capital or credit to the SME sector. Among the recommendations are encouraging financial institutions (banks & non-banks) to establish factoring services, enforcement of the credit reporting act and finally provision of tax incentives for banks that lend to SMEs to encourage others to do same.

  • 17.
    Acosta, Kerly
    et al.
    Blekinge Tekniska Högskola, Sektionen för ingenjörsvetenskap, Avdelningen för maskinteknik.
    Sangari, Arash
    Blekinge Tekniska Högskola, Sektionen för ingenjörsvetenskap, Avdelningen för maskinteknik.
    Webster, Jessica
    Blekinge Tekniska Högskola, Sektionen för ingenjörsvetenskap, Avdelningen för maskinteknik.
    Energy Strategies towards Sustainability: a comparative analysis of community energy plans from Sweden and Canada2008Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    This thesis examines community energy planning in Sweden and Canada with the aim of revealing strategies that move communities towards energy sustainability. Unsustainable energy activities are identified as major threats on both local and global levels. The challenges for energy systems are discussed and a possible scenario of a future community with sustainable energy production and consumption is presented. The literature review examines community energy planning guidebooks and key theoretical and methodological concepts including ingenuity, soft energy paths and backcasting from socio-ecological principles of sustainability. Following an analysis of energy supply and demand in a broad systems context, and a review of policies and programs supporting or hindering community energy planning, energy plans from eleven Swedish and eleven Canadian communities are evaluated. Characteristics of progressive energy planning as uncovered in the literature review form a framework for evaluating the visions, strategies and actions described in the plans. Sweden is recognized as an early player in community energy planning. Although Swedish energy plans do not contain all of the identified progressive strategies, national leadership and funding have played a role in Sweden’s successes. More recent Canadian plans are found to be highly progressive, suggesting that Canadian communities who follow their plans can too be successful in transforming their energy systems towards sustainability.

  • 18.
    Acquah-Hagan, Douglas
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Aggrey-Bosu, Spencer
    Blekinge Tekniska Högskola, Sektionen för management.
    The impact of the Audit Commission on the management control systems of local authorities: The case of London Borough of Lambeth2011Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    This case study uses qualitative and quantitative analyses to examine the impact of the annual audits undertaken by the Audit Commission (hereafter the AC) at London Borough of Lambeth (LBL) on its management control system (MCS). The analysis reviews the audits undertaken between the years 2000 and 2010 and analyses the management reaction to these results to identify the impact on MCS. The objective of the research was achieved by developing research questions which served as a research framework. The study focused primarily on three research questions: (1) have the audit scores of the AC influenced MCSs at LBL?; (2) how has the audit scores of the annual audits completed by the AC influenced the MCS of LBL?; and (3) why has the audit scores of the annual audits completed by the AC influenced MCS at LBL?. The theoretical framework used in this study focused on three bodies of literature: the work of the Audit Commission, auditing and audits scores, and MCSs. The thesis used content analysis to analyse LBL’s submissions; audit results and recommendations; and improvement plans. Data for the analysis were collected via documentation, archival records, interviews, and direct and participant observation. As a local government authority, LBL receives most of its annual finance from central government to deliver services to local residents and businesses. As a result the central government, through the AC, audits them every year to ensure that they are effective and efficient with their resources. Between the years 2000 and 2004, LBL audit scores were one star out of possible four stars and this represented considerable risk to its continuous survival. It is worth noting that a council with more than three consecutive score of one star is classified as a failing organisation and that council is taken into ‘special measures’ – a situation where the central government takes administrative control of the council. The trend of audit scores at LBL had indicated the council needed to improve in the areas of: • Financial planning and monitoring; • Service performance improvement in areas such as cultural services; • Performance management processes; and • Use of resources and internal capabilities. After the audit recommendation of 2004, the council developed an improvement plan. This led to the implementation of the new financial control systems, performance management procedure and personnel control system. LBL’s performance measurement imitates the balanced scorecard approach developed by Kaplan and Norton (1992). The reactions at LBL are congruent with the findings of Asel (2009) which demonstrated that organisations with high perceived uncertainty are more likely to change their MCS. The research objectives limited the study scope which has opened opportunities for future research in local authorities such as: MCS as a package; the influence of other stakeholder; trade union contribution to MCS; and organisational leadership at local authorities. It is also worth noting that the Department of Communities and Local Government (DCLG) is in a consultation process with an intention to outsource the work of the AC with effect from 2012/13 audits (www.audit-commission.gov.uk).

  • 19.
    Acs, Zoltan J.
    et al.
    London School of Economics and Political Science, GBR.
    Braunerhjelm, Pontus
    Swedish Entrepreneurship Forum, SWE.
    Karlsson, Charlie
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Philippe Aghion: recipient of the 2016 Global Award for Entrepreneurship Research2017Inngår i: Small Business Economics, ISSN 0921-898X, E-ISSN 1573-0913, Vol. 48, nr 1, s. 1-8Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Professor Philippe Aghion is the 2016 recipient of the Global Award for Entrepreneurship Research, consisting of 100,000 Euros and a statuette designed by the internationally renowned Swedish sculptor Carl Milles. He is one of the most influential researchers worldwide in economics in the last couple of decades. His research has advanced our understanding of the relationship between firm-level innovation, entry and exit on the one hand, and productivity and growth on the other. Aghion has thus accomplished to bridge theoretical macroeconomic growth models with a more complete and consistent microeconomic setting. He is one of the founding fathers of the pioneering and original contribution referred to as Schumpeterian growth theory. Philippe Aghion has not only contributed with more sophisticated theoretical models, but also provided empirical evidence regarding the importance of entrepreneurial endeavours for societal prosperity, thereby initiating a more nuanced policy discussion concerning the interdependencies between entrepreneurship, competition, wealth and growth.

  • 20.
    Ada, Ketchie
    et al.
    Blekinge Tekniska Högskola, Sektionen för ingenjörsvetenskap.
    Meret, Nehe
    Blekinge Tekniska Högskola, Sektionen för ingenjörsvetenskap.
    Hila, Shapira
    Blekinge Tekniska Högskola, Sektionen för ingenjörsvetenskap.
    For the Creative Problem-Solver: An Integrated Process of Design Thinking and Strategic Sustainable Development2013Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Since the dawn of humanity design has influenced human life. Today, facing the depletion of the socio-ecological system, increasing complex problems threaten humanity’s existence. Design has been a contributor to creating such problems, yet with appropriate tools can become a source for solutions. Design Thinking (DT) was identified as a possible approach that could contribute to Strategic Sustainable Development (SSD). The purpose of this thesis is to examine potential contributors and hindrances of the DT process with regards to SSD, and create a prototype for an integrated process that could help achieve more strategic and sustainable outcomes. With the use of the Framework for Strategic Sustainable Development (FSSD) as a lens to examine the above, along with interviews, Action Research and expert feedback, an integrated process was created. Results of the interviews and FSSD analysis helped shape two prototypes that were examined through the mentioned methods. It was indicated by participants of the Action Research and by experts that the prototype could help reach a strategic and sustainable outcome, and further refinement should be pursued. The final prototype is presented as part of the discussion, suggesting additional tools and actions that if included could create a possible Sustainable DT (SDT) process.

  • 21.
    ADADE, PORTIA
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    MIREKU., MICHEAL A.
    Blekinge Tekniska Högskola, Sektionen för management.
    THE RELATIONSHIP BETWEEN LEADERSHIP STYLE AND EMPLOYEES' COMMITMENT: A STUDY OF GHANA OIL PALM DEVELOPMENT COMPANY LIMITED.2011Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    ABSTRACT In today’s world, there is a lot of focus on the importance of leadership behavior and style to the operations of organizations and at the same time, organizations are struggling to attract and retain talented employees. Even though there are many factors that contribute to employee’s decision to either stay in an organization or not, the main aim of this thesis is to investigate the relationship between leadership style and skilled employees’ commitment. This research identified the leadership styles in Ghana Oil Palm Development Company Limited (G. O.P. D. C. Ltd) through ratings using the adapted Multifactor Leadership Questionnaire, which was formulated from Bass and Avolio (1997), the Full Range Leadership Development Theory and rated the employees’ commitment using an adaptation of Meyer and Allen’s (1997) Three-Component Model of employee commitment. This was enhanced by using semi structured interview to explore the problem further. Eight leaders were rated high for transformational leadership behaviors, six transactional and one leader for laissez-faire. Their employee groups were identified with affective, normative and continuance commitments respectively. Other factors identified as contributing to the skilled employee’s decision to leave or remain in the organization included the stages of their working lives, perceived employment options and their sense of devotion to their organization and family commitments. Overall, findings from this study suggest that leadership behaviors do play important roles in determining commitment within an organization. However, the high turnover rate of skilled employees at GOPDC cannot be attributed only to the style of leadership in the organization. In conclusion, it can be said that leadership behaviours result in different levels of commitment among skilled employees. However, other factors also impact on the decision of skilled employees to either remain or leave an organization.

  • 22.
    Adamala, Szymon
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Cidrin, Linus
    Blekinge Tekniska Högskola, Sektionen för management.
    Key Success Factors in Business Intelligence2011Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Business Intelligence can bring critical capabilities to an organization, but the implementation of such capabilities is often plagued with problems and issues. Why is it that certain projects fail, while others succeed? The theoretical problem and the aim of this thesis is to identify the factors that are present in successful Business Intelligence projects and organize them into a framework of critical success factors. A survey was conducted during the spring of 2011 to collect primary data on Business Intelligence projects. It was directed to a number of different professionals operating in the Business Intelligence field in large enterprises, primarily located in Poland and primarily vendors, but given the similarity of Business Intelligence initiatives across countries and increasing globalization of large enterprises, the conclusions from this thesis may well have relevance and be applicable for projects conducted in other countries. Findings confirm that Business Intelligence projects are wrestling with both technological and nontechnological problems, but the non-technological problems are found to be harder to solve as well as more time consuming than their technological counterparts. The thesis also shows that critical success factors for Business Intelligence projects are different from success factors for IS projects in general and Business Intelligences projects have critical success factors that are unique to the subject matter. Major differences can be predominately found in the non-technological factors, such as the presence of a specific business need to be addressed by the project and a clear vision to guide the project. Results show that successful projects have specific factors present more frequently than nonsuccessful. Such factors with great differences are the type of project funding, business value provided by each iteration of the project and the alignment of the project to a strategic vision for Business Intelligence. Furthermore, the thesis provides a framework of critical success factors that, according to the results of the study, explains 61% of variability of success of projects. Given these findings, managers responsible for introducing Business Intelligence capabilities should focus on a number of non-technological factors to increase the likelihood of project success. Areas which should be given special attention are: making sure that the Business Intelligence solution is built with end users in mind, that the Business Intelligence solution is closely tied to company‟s strategic vision and that the project is properly scoped and prioritized to concentrate on best opportunities first. Keywords: Critical Success Factors, Business Intelligence, Enterprise Data Warehouse Projects, Success Factors Framework, Risk Management

  • 23. Adams, Liz
    et al.
    Börstler, Jürgen
    What It's Like to Participate in an ITiCSE Working Group2011Inngår i: ACM SIGCSE Bulletin, Vol. 43, nr 1Artikkel i tidsskrift (Annet vitenskapelig)
  • 24. Adams, R.
    et al.
    Fincher, S.
    Pears, A.
    Börstler, Jürgen
    Umeå universitet, Institutionen för datavetenskap.
    Bousted, J.
    Dalenius, P.
    Eken, G.
    Heyer, T.
    Jacobsson, A.
    Lindberg, V.
    Molin, B.
    Moström, J.-E.
    Umeå universitet, Institutionen för datavetenskap.
    Wiggberg, M.
    What is the Word for Engineering in Swedish: Swedish Students' Conceptions of their Discipline2007Rapport (Annet vitenskapelig)
  • 25. Adams, R
    et al.
    Lindberg, Vanja
    What is the word for engineering in Swedish: students conception of their discipline2007Annet (Annet vitenskapelig)
    Abstract [en]

    Engineering education in Sweden as in the rest of the world is experiencing a decline in student interest. There are concerns about the ways in which students think about engineering education, why they join an academic programme in engineering, and why they persist in their studies. In this context the aims of the Nationellt ämnesdidaktiskt Centrum för Teknikutbildning i Studenternas Sammanhang project (CeTUSS) is to investigate the student experience and to identify and support a continuing network of interested researchers, as well as in building capacity for disciplinary pedagogic investigation. The Stepping Stones project brings together these interests in a multi-researcher, multi-institutional study that investigates how students and academic staff perceive engineering in Sweden and in Swedish education. The first results of that project are reported here. As this study is situated uniquely in Swedish education, it allows for exploration of a Swedish perspective on conceptions of engineering. The Stepping Stones project was based on a model of research capacity-building previously instantiated in the USA and Australia (Fincher & Tenenberg, 2006).

  • 26.
    ADEDIRAN, OLUWATOYIN
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    ADEDIRAN, OLUSEUN
    Blekinge Tekniska Högskola, Sektionen för management.
    TOTAL QUALITY MANAGEMENT: A Test of the Effect of TQM on Performance and Stakeholder Satisfaction2009Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Title: Total Quality Management: A Test of the Effect of TQM on the Performance and Stakeholder Satisfaction Authors: Adediran Oluwatoyin & Adediran Oluseun Supervisor: Anders Hederstierna Department: School of Management, Blekinge Institute of Technology Course: Master’s thesis in business administration, 15 credits (ECTS). Background and Problem Discussion: The performance of TQM Airlines and Non TQM airlines is measured comparing statistically three major performance indicator Customer satisfaction, Employee satisfaction and Operational effectiveness. To establish a link between TQM and performance and showing the need for the adoption of total quality culture in the local airline sector of the Nigeria aviation industry. Purpose: The purpose of this thesis is to highlight the benefit of TQM implementation in the Nigerian Airline industry by examining the basic principles of TQM in the airlines. The impact of TQM implementation of the three performance indicator will be assessed. Method: Quantitative and qualitative method. Primary data is collected from the airline companies by questionnaires and interview. Secondary data is gotten from articles, journals and online resources. Theory: The theory section looks at different concepts of quality as defined and viewed by various authors. Also the benefits and hindrances of TQM implementation were reviewed. Analysis: We have used a T-test hypothesis to measure the difference in means of TQM airline and Non-TQM airlines using the three performance indicator. Conclusion: The research findings confirmed the benefits that ensue from the implementation of TQM. It showed that TQM is a strategic tool industry can employ in the quest to remain competitive. It was also discovered that for the TQM to be properly implemented, everybody in the organization must be involved from the management to the employees and even the customers.

  • 27.
    Adegboye, Adesola
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Romlin, Lena
    Blekinge Tekniska Högskola, Sektionen för management.
    Heavy vehicle B2B marketing and impact of culture: a comparison case study of Volvo and Scania in Thailand2011Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Many Automobile companies from the developed countries are moving to Asia as the market potential in these countries is dimishing and cost of production is cheaper. Although there is a larger market potential in Asian countries, each automible company needs to attract potential customers with the ultimate goal of retaining them. A case study based on interviews was carried out at Volvo and Scania subsidiaries in Thailand to investigate the role culture play in business-to-business marketing when companies move to a country with a different culture. As the way of work in Thailand and Sweden is different, culture impact is researched in the area of relational marketing, sales forecast and market survey, market segmentation and business marketing communication with focus on the B2B marketing. Finally we perform analysis to identify what is necessary for the companies to adopt in regards to cultural with the aim of retaining and gaining market share. The analysis is based on empirical data collected during interview with employees of the two companies.

  • 28.
    Adeleke, Adesina
    Blekinge Tekniska Högskola, Sektionen för management.
    How External Forces are influencing the Ebusiness strategy of MTN-Nigeria2009Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    The Internet and e-business has had enormous impact on many companies in Nigeria and there has been much research on how e-business influences the environment, but little can be found on how the environment of a developing country like Nigeria influences e-business. In e-business, technology tells the business what can be done in smarter ways. Technology not only can make business more efficient but also can make business more effective in targeting and reaching markets, however technology cannot enhance business in isolation as there are other vital factors that equally impact business. This thesis presents an adapted version of the PESTEL (Political, Economic, Socio cultural, Technology, Environment, and Legal) framework so called e-business PESTEL framework, as a method for structural analysis of macro environment forces in the future. In addition to this PESTEL framework, the Porter’s five forces model was employed to analyse the industrial forces that also influence MTNN e-business strategy. The main goal of this research is to give an overview of industry and macro-environment forces influencing the e-business strategy MTN-Nigeria and the impact of future developments. The research methodology was explorative and descriptive. A further method for future analysis of the macro-environments influences and a suggestion on how to incorporate it in this research work is given. The e-business strategy of MTNN consists of four areas: E-procurement, E-collaboration (CRM), Supply chain management and E-commerce. The influences found on macro-environments level are political and sociocultural forces and in the industry levels are bargaining power of customers and suppliers of its products and services .The most recommendations are that MTN-Nigeria should add e-business PESTEL framework described in this thesis to its e-business strategy check. Furthermore MTNN should include environment analysis more extensively in their e-business strategy approach as the factors in this research work shape the environment in which it carries out its business.

  • 29.
    Adema, David
    et al.
    Blekinge Tekniska Högskola, Sektionen för ingenjörsvetenskap, Avdelningen för maskinteknik.
    Blenkhorn, Sara
    Blekinge Tekniska Högskola, Sektionen för ingenjörsvetenskap, Avdelningen för maskinteknik.
    Houseman, Sarah
    Blekinge Tekniska Högskola, Sektionen för ingenjörsvetenskap, Avdelningen för maskinteknik.
    Scaling-up Impact: Knowledge-based Organizations Working Toward Sustainability2009Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Human society faces serious environmental and social threats as a result of systemic unsustainable actions and values. This is a time of cultural self-evaluation and profound change. This study examines how 13 social and environmental change-based organizations, through network partnerships and a robust organizational knowledge-base, are responding to these challenges. A systems perspective was used as a guide to promote a holistic understanding of the actors within the system, their perceptions of success, strategies, actions and tools used to guide them toward sustainability. The results indicate that organizations seeking to scale-up their impact toward sustainability might benefit from the following success factors: 1. Collaboration with diverse partners to contribute to more effective interventions in complex systems, 2. Integrating comprehensive definitions of sustainability with organizational vision to facilitate success, 3. The application of leverage points and transparent prioritization processes to asure congruence between organizational purpose and actions, 4. Practices of dialogue and deep listening build rewarding partnerships and, 5. Metrics that support partnerships and gauge progress toward sustainability. In conclusion network partnerships have the potential to generate widespread sustained change and can be supported by complex systems science and a Framework for Strategic Sustainable Development.

  • 30.
    Adinyra, Noamesi
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Gligui, Elliot
    Blekinge Tekniska Högskola, Sektionen för management.
    Green Marketing Potential as Assessed from Consumer's Purchasing Behaviors: The Case of Ghana2011Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Green Marketing has become an important strategy in businesses since the international rise of environmental awareness among countries. With greater awareness rising among the public, especially with reference to the global warming and climate change phenomenon, people have become cautious with regards to their purchases, specifically towards the nature of purchased products. As green marketing continues therefore to evolve not only into a strategy but into a platform across the world, Ghana is still at the onset of a green marketing phenomenon. To therefore assess the direction of this phenomenon, the study is aimed at determining the green marketing potential in Ghana as assessed through the perspective of consumers. Environmental Awareness and Consumer Behavior was used in order to assess the presence of a green potential in Ghana. As environmental awareness is able to serve a clear purpose for green consumerism, consumer behavior is able to show the applicative potential of green consumerism. Through online surveys and questionnaires, results of the study were able to reveal a strong green potential existing in Ghana, both with positive indicators within environmental awareness and consumer behavior. Further, results have also noted specific products that have the greatest potential within Ghana‘s green market; green food and body care products showed the highest potential for a prospective green business as reflected in bivariate fit analysis.

  • 31.
    Adolfsson, Jonny
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Ehnbom, Lars
    Blekinge Tekniska Högskola, Sektionen för management.
    Martinsson, Pär-Ola
    Blekinge Tekniska Högskola, Sektionen för management.
    Mål- och resultatstyrning i offentlig verksamhet: En fallstudie av äldreförvaltningen inom Karlskrona kommun2004Independent thesis Basic level (degree of Bachelor)Oppgave
    Abstract [sv]

    Syfte: Att sammanställa en beskrivning på hur mål- och resultatstyrning fungerar i praktiken enligt budgetansvariga på verkställande nivå i offentlig verksamhet. Sedan studera huruvida mål- och resultatstyrning i offentlig verksamhet kan klassificeras som mål- och resultatstyrning enligt allmänna indelningar inom ekonomistyrning av olika författare. Vi skall samtidigt både finna svar på om mål- och resultatstyrningen är en väl fungerande styrmetod och om mätbarheten av uppställda mål måste finnas för att kunna utföra mål- och resultatstyrning i en offentlig verksamhet. Metod: Djupintervjuer med budgetansvariga personer i äldreförvaltningen i Karlskrona kommun. Intervjupersonernas utsagor har vi sedan tolkat till innebörden av mål- och resultatstyrning i äldreförvaltningen. Slutsats: Vår studie har kommit fram till att äldreförvaltningen som påstår sig använda mål- och resultatstyrning i själva verket bedriver ”ramstyrning med kostnadsansvar” enligt de teorier kring ekonomistyrning som vi har studerat. Vi har dock samtidigt fått svar på att deras styrmetod fungerar på ett bra sätt och att detta till stor del beror på att de gör mätningar i form av ”abstrakta bedömningar” av verksamheten.

  • 32.
    Adolfsson, Victor
    Blekinge Tekniska Högskola, Institutionen för ekonomi och samhällsvetenskap.
    Säkerhetskapital En del av det Intellektuella Kapitalet2002Independent thesis Basic level (degree of Bachelor)Oppgave
    Abstract [sv]

    Det saknas metoder att mäta informationssäkerhet inom företag och företagets tillgångar har förändrats från ett fokus på maskiner och råvaror till kunskap (intellektuellt kapital). Rapporten utforskar om det finns delar av företags intellektuella kapital som beskyddar företagets tillgångar och processer. Detta kapital kallas säkerhetskapital. Hur skulle företags informationssäkerhet kunna tydliggöras genom dess intellektuella kapital och hur kan begrepp inom informationssäkerhet och företagsvärdering hänga samman? Syftet med uppsatsen är att öka förståelsen hur informationssäkerhet är relaterat till intellektuellt kapital. Rapporten bygger på litteraturstudier om intellektuellt kapital och informationssäkerhet. Data har samlats in från dels börsnoterade företags årsredovisningar och dels från pressreleaser och börsinformation. Denna information har sedan analyserats både kvantitativt och kvalitativt och begreppet säkerhetskapital har växt fram. Teorier om företagsvärdering, intellektuellt kapital, risk management och informationssäkerhet presenteras och blir den referensram i vilket begreppet säkerhetskapital sätts i sitt sammanhang. Begreppet säkerhetskapital presenteras i form av modeller och situationer vari olika perspektiv på säkerhetskapital analyseras och utvärderas. Slutsatserna är främst i form av modeller och beskrivningar av hur man kan se på säkerhetskapital i förhållande till intellektuellt kapital och andra begrepp. Området är komplext men delar av resultaten (som är på en hög abstraktionsnivå) kan användas för att värdera andra typer av immateriella tillgångar.

  • 33.
    Adriansson, Charlotta
    et al.
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Holmberg, Emma
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Arbete med och uppföljning av CSR: En jämförande studie av socialt hållbart företagande inom tre statliga företag2014Independent thesis Basic level (degree of Bachelor)Oppgave
    Abstract [sv]

    Uppsatsens syfte har varit att ge indikationer på förekommande CSR-verktyg och arbete relaterat till socialt hållbart företagande samt dess effekter inom svenska statliga företag. Genom att relatera de statliga företagens hållbarhetsarbete med dess effekter kan uppsatsen bringa information till detta, hittills, outforskade område samt visa på vilka utfall detta socialt hållbara arbete kan medföra. Uppsatsen använder som ansats och metod jämförande dokumentstudier av tre statliga företag – Apoteket, Systembolaget och Bilprovningen – valda utifrån ett idealistiskt urval till följd av deras framträdande roll inom hållbarhetsarbete bland statliga företag. Insamling av material genomfördes med hjälp av företagens hållbarhetsredovisningar samt andra tillgängliga informationskanaler. Undersökningen visar på både likheter, skillnader och mönster mellan studiens tre statliga företag. CSR-inriktade verktyg och processer existerar inom företagens uttalade strategier och planer, dock finns ett behov att förbättra processer kring uppföljning för att försäkra sig att arbetet drivs igenom enligt planerna samt att lärdomar kan dras från de utfall arbetet medför.

  • 34.
    Afzal, Wasif
    et al.
    Blekinge Tekniska Högskola, Sektionen för teknik, Avdelningen för programvarusystem.
    Torkar, Richard
    Blekinge Tekniska Högskola, Sektionen för teknik, Avdelningen för programvarusystem.
    Incorporating Metrics in an Organizational Test Strategy2008Konferansepaper (Fagfellevurdert)
    Abstract [en]

    An organizational level test strategy needs to incorporate metrics to make the testing activities visible and available to process improvements. The majority of testing measurements that are done are based on faults found in the test execution phase. In contrast, this paper investigates metrics to support software test planning and test design processes. We have assembled metrics in these two process types to support management in carrying out evidence-based test process improvements and to incorporate suitable metrics as part of an organization level test strategy. The study is composed of two steps. The first step creates a relevant context by analyzing key phases in the software testing lifecycle, while the second step identifies the attributes of software test planning and test design processes along with metric(s) support for each of the identified attributes.

  • 35.
    Agadagba, Kelvin Yoreme
    Blekinge Tekniska Högskola, Sektionen för planering och mediedesign.
    PRIVACY AND IDENTITY MANAGERMENT ON SOCIAL NETWORKING SITES WITH REFRENCE TO FACEBOOK2011Independent thesis Basic level (degree of Bachelor)Oppgave
    Abstract [en]

    According to Nicole B. Ellison and Danah M. Boyd in their article on “Social network sites: Definition, History, and Scholarship”, they defined Social Networking Sites as “Web-based services that allow individuals to (1) Construct a public or semi-public profile within a bounded system, (2) Articulate a list of other users with whom they share a connection, and (3) View and traverse their list of connections and those made by others within the system”( 2007). In other words, Social Networking Sites (SNSs) are websites that are designed to simplify communication between users who share similar activities, attitudes and interests. Today the growth and role of social networking sites has become an issue not only for the users themselves but also for scholars and industrial researchers. My aim in this research will be to explore Social Networking Sites in general. The concept of Social Networking Sites is very broad; therefore my main study will be dealing primarily with how privacy and restrictions plays a role in identity management with reference to Facebook.

  • 36. Agardh, Johannes
    et al.
    Johansson, Martin
    Pettersson, Mårten
    Designing Future Interaction with Today's Technology1999Annet (Annet vitenskapelig)
    Abstract [en]

    Information Technology has an increasing part of our lives. In this thesis we will discuss how technology can relate to humans and human activity. We take our standing point in concepts like Calm Technology and Tacit Interaction and examine how these visions and concepts can be used in the process of designing an artifact for a real work practice. We have done work-place studies of truck-drivers and traffic leaders regarding how they find their way to the right addresses and design a truck navigation system that aims to suit the truck drivers work practice.

  • 37.
    AGBOZO, ERIC
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    YEBOAH, ERIC OMANE
    Blekinge Tekniska Högskola, Sektionen för management.
    Exploring the Financial Gap for Small and Medium-Sized Enterprises (SMEs) in Ghana: A Case Study of Ghana2012Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Small and Medium Scale Enterprises (SMEs) tend by their very nature to show a far more volatile pattern of growth and earnings, with greater fluctuations, than larger companies. According to Organization for Economic Co-operation and Development (OECD) policy brief report on SME development in 2006, Financing is necessary to help Small and Medium Scale Enterprises (SMEs) set up and expand their operations, develop new products, and invest in new staff or production facilities. The study reveals that the major sources of finance for SMEs in Ghana are trade credit, bank overdraft and bank loans. The internal sources of finance and leasing or hire purchase are the minor source to which only few entrepreneurs resort to. The availability of external financing depends on various factors for instance, general economic outlook, access to public financial support including guarantees, firm-specific outlook with respect to their sales and profitability or business plan, firm’s own capital, firm’s credit history and willingness of commercial banks to provide loan. Many SMEs believe that access to internal funds, for example from retained earnings and sale of assets, bank loans, equity investments in the SMEs, trade credit, and other forms of financing, for example loan from a related company or shareholders, excluding trade credit, loan from family and friends, leasing and factoring are expected to improve the profitability and development of their businesses.

  • 38.
    Aghili, Shamim
    Blekinge Tekniska Högskola, Sektionen för management.
    The Qualitative Self in Uganda: with the Western influences2013Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Self-concept within the psychological field has like many other instances excluded the African people in the research field or treated the Black people as “the other”. The present study stress the theoretical problem and, through a different methodology than the hitherto used in the field, address the self in Ugandans as Africans to cover some of the existing gap. With the assumption that the West influence on the African continent affecting the perception of the self, the self of Ugandans are investigated through deductive thematic analysis. The self, perceived to closely connected to the African culture and way of living, is affected by imperialism and the previous colonialism in the history of Uganda. Results in relation to previous research, limitations and further research are discussed.

  • 39.
    Agnesson, Anders
    et al.
    Blekinge Tekniska Högskola, Institutionen för ekonomi och samhällsvetenskap.
    Sandell, Joacim
    Blekinge Tekniska Högskola, Institutionen för ekonomi och samhällsvetenskap.
    En jämförelse mellan materiella investeringar och investeringar i kompetensutveckling2003Independent thesis Basic level (degree of Bachelor)Oppgave
    Abstract [sv]

    Skillnaden i bedömning och uppföljning av kompetensutveckling och materiella investeringar ligger i graden av kvantifierbarhet. Materiella investeringar som maskiner, kan oftast bedömas och följas upp genom objektiva metoder, medan kompetensutveckling kräver subjektiva metoder. I de företag vi studerat finns en ambition att finna en mer objektiv metod för kompetensutveckling men det anses ta för mycket resurser i anspråk relaterat till den nytta som eventuellt skulle uppstå. En annan faktor som vi fann var att i den dynamiska miljö företagen verkar är det inte motiverat att utvärdera kompetensutveckling eftersom det anses vara en färskvara. Miljön företagen verkar i och själva syftet med kompetensutvecklingen påverkar också om man ska anse kompetensutveckling vara en investering eller inte.

  • 40.
    Agota, Daniel
    et al.
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Olsson, Rasmus
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Designing customer rewards programs for repeated purchase using optimization methods2015Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    A Customer Rewards Program (CRP) or a loyalty program is characterized by customers being rewarded for repeated purchases. The goal of these programs is to increase sales and profit through offering purchase incentives in the form of delayed rewards, as a result influencing customer behavior and in the end increasing company profit. It is an open debate in the literature if such reward programs are truly profitable for the company running it. This thesis therefore proposes a new approach to designing a CRP based on optimization methods with a focus on maximizing the expected profitability of the program. The key finding of the thesis is that such an approach can be applied to CRPs in order to increase the profitability of the companies running such programs. The approach offers promising results towards applicability to specific business segments and as a result towards maximizing the expected profits resulting from customer rewards programs. Since a largescale CRP may require significant developments on existing infrastructure and can pose high costs through the rewards redeemed during the program, the perspective of being able to maximize profits through fine-tuning the program parameters could be of great help. It can even be crucial to a company considering large investments on necessary developments or aiming to increase the returns on an existing CRP infrastructure. As part of the thesis we have analyzed the – at the time of writing – running CRP programs of several major companies present on the Hungarian market based on publicly available data in order to evaluate the applicability of the proposed optimization approach to real-world CRP designs. The analysis done on these real-world CRP designs indicates that the proposed optimization approach is applicable to a class of CRP designs witnessed to be popular among companies operating in various business segments. We have also investigated Hungary’s largest pharmacy-chain to gain insight into real-world CRP design considerations. Based on guided interviews conducted with the head of marketing at the aforementioned pharmacy-chain we conclude that the relevant information needed for our proposed optimization approach can be available to a company from business data (e.g. through billing and accounting information) readily available in an integrated IT infrastructure. We also conclude that the proposed theoretical results on CRP design are based on valid mathematical assumptions and correlate to accounting considerations related to the introduction of a CRP program.

  • 41.
    Aguilar, David
    et al.
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Karimibabak, Rozbeh
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Enabling strategic change through business and IT alignment: Challenges for an organization’s management and leadership2014Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    The main objective for this thesis is to identify a set of challenges imposed on an organization undergoing strategic change impacting their IT Landscape. Organizations most embark on strategic change initiatives in order to remain competitive and create business value. It is important to understand these challenges imposed during the change process in order to be prepared and able to minimize the negative impact they may have if not handle properly. For this purpose within the scope of this thesis the aim is to identify challenge areas and the specific challenges they may impose. These identified challenges can be used as a baseline for organizations in order to understand which areas to address in order to minimize negative impact during a strategic change related to their IT Landscape. A case study methodology was used in this thesis and relevant research through literature review in identified topics was conducted. Communication, leadership, business value and strategy realization, knowledge management and change management are examined through the theoretical framework and identified as areas in need of attention during a strategic change initiative. Also within the theoretical framework this thesis identifies Enterprise Architecture as an enabler for succeeding with the change initiative related to the IT Landscape. The qualitative empirical data for this thesis was collected through the interview of ten professionals within four different organizations. Based on the above approach, within the scope for this thesis, a set of challenge areas and specific challenges were identified and the conclusion was that these areas are important to address during a strategic change initiative impacting IT Landscape within an organization in order to ensure a successful outcome.

  • 42.
    Ahl, Niklas
    et al.
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Foong, Yingwai
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Mörk, Victor
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Social Marknadsföring: Konsumenters prioritering av funktionella och symboliska värden kopplade till konsumtionenav nötkött.2016Independent thesis Basic level (degree of Bachelor), 10 poäng / 15 hpOppgave
    Abstract [sv]

    Titel: Social marketing: Konsumenters prioritering av funktionella och symboliska värden kopplade till konsumtionen av nötkött.

     

    Författare: Ahl Niklas, Foong Yingwai, Mörk Victor

     

    Handledare: Henrik Sällberg

     

    Institution: Managementhögskolan, Blekinge Tekniska Högskola

     

    Kurs: Kandidatarbete i Företagsekonomi, 15 högskolepoäng

     

    Syfte: Uppsatsens syfte är att analysera under vilka omständigheter social marknadsföring påverkar konsumentens prioritering av funktionella och symboliska värden kopplade till konsumtionen av nötkött.

     

    Metod: Enkätundersökning med uppföljningsintervjuer riktade till de tre segmenten; regelbundna nötköttkonsumenter, flexitarianer och vegetarianer. Dessa segment utgör konsumenter och icke konsumenter av nötkött. De konsumenter som medvetet valt att begränsa eller avstå från att konsumera nötkött måste ha grundat sitt beslut på skäl som inte är religiösa.

     

    Slutsatser: Det finns förutsättningar för att påverka konsumtionen av nötkött genom social marknadsföring. Slutsatsen grundas på att samtliga segment primärt baserar sin konsumtion på sociala informationskällor samt att det fanns tendenser till att respondenter inom segmentet för flexitarianer både påverkade och blev påverkade av omgivande konsumenters konsumtionsbeteenden.

     

    Nyckelord: Social marknadsföring, nötköttkonsumtion, konsumtionsbeteende

  • 43.
    Ahlin, Lina
    et al.
    Lund Univ, SWE.
    Andersson, Martin
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Thulin, Per
    Swedish Entrepreneurship Forum, SWE.
    Human capital sorting: The "when" and "who" of the sorting of educated workers to urban regions2018Inngår i: Journal of regional science, ISSN 0022-4146, E-ISSN 1467-9787, Vol. 58, nr 3, s. 581-610Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The sorting of high-ability workers is often advanced as one source of spatial disparities in economic outcomes. There are still few papers that analyze when human capital sorting occurs and whom it involves. Using data on 16 cohorts of university graduates in Sweden, we demonstrate significant sorting to urban regions on high school grades and education levels of parents, i.e., two attributes typically associated with latent abilities that are valued in the labor market. A large part of this sorting has already occurred in deciding where to study, because the top universities in Sweden are predominantly located in urban regions. The largest part of directed sorting on ability indicators occurs in the decision of where to study. Even after controlling for sorting prior to labor market entry, the best and brightest are still more likely to start working in urban regions. However, this effect appears to be driven by Sweden's main metropolitan region, Stockholm. We find no influence of our ability indicators on the probability of starting to work in urban regions after graduation when Stockholm is excluded. Studies of human capital sorting need to account for selection processes to and from universities, because neglecting mobility prior to labor market entry is likely to lead to an underestimation of the extent of the sorting to urban regions.

  • 44.
    Ahlstedt, Mikael
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Linde, Jonas
    Blekinge Tekniska Högskola, Sektionen för management.
    Open innovation as a strategy for small high–tech companies2011Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Little academic research has been conducted in the area of open innovation as a strategy used by SMEs in their innovation process. In addition, small companies are subjected to liabilities to smallness and newness, for which open innovation could be the solution. This thesis focuses on two small Swedish high– tech companies. On the one hand we concentrate our studies on a software consultancy company providing programming services, on the other hand, the thesis also look on a small nano–technology company creating their product around material science innovation. The purpose of this study is to investigate what strengths, weaknesses, opportunities and threats these specific high-tech companies perceive in using open innovation in their business model. For accomplishing the investigations we have conducted two case studies. Through a review of relevant literature, a theoretical framework was first constructed, up on which we based the formulation of open-ended questions, to serve as a foundation for further data gathering. For the first case study, data was collected by interviewing the case firm’s CEO and for the second case study we used the participant observation method. The collected data was analysed and discussed in comparison to the literature. Additionally, the findings of each case were schematically evaluated by performing a SWOT analysis on open innovation, as observed by each of our two case firms and related to literature findings. Conclusions. We conclude that small firms are hampered in their innovation and commercialisation process is limitations related to smallness and newness. It was identified that, although limited by financial and structural constrains, small companies are able to use a considerable amount of open innovation aspects in their business model. These being especially those that are less resource demanding, such as employee involvement and co-creation with the customer or with other sources to innovation, like universities. It was also recognized that, while being open when capitalizing on certain aspects of open innovation to boost their innovation and commercialization process, the case firms also recognize the importance for especially small firms to protect the core technology knowledge from being leaked externally, as this is the vital component of their existence.

  • 45.
    Ahmad, Junaid
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Majid, Muhammad Abdul
    Blekinge Tekniska Högskola, Sektionen för management.
    Benchmarking of Financial Solutions Offered by Islamic Banks2011Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    There has been significant growth in Islamic banking sector over the last two decades and this market has become very competitive in many Islamic countries. Islamic banking products are regulated by law of Islam and regulatory authority in that particular country. Our main objective is that given the standards of Islamic financial systems, are the Islamic banks compliance with those principles. Some specific banks will be selected and so shall be the scope of standards. The solutions implemented by Islamic banks will be analyzed critically against these standards and suggestions for improvement will be presented. The secondary objective is to compare specific products offered by Islamic banks with corresponding products of conventional banks (competitors working in same country and thus regulated by same government body). Then we will present critical analysis of both products in terms of monetary value and conditions imposed by each bank.

  • 46.
    Ahmad, Khalid
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Azumah, Kenneth
    Blekinge Tekniska Högskola, Sektionen för management.
    Employee Retention Strategies: the case of a patent firm in Australia2012Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Retaining employees is an important goal of every organization. This thesis explores the factors that can significantly impact employee retention in an organisation. It attempts to relate some of the factors discovered to major theories such as the Employee Equity Model, Herzberg’s (Two-Factor) Theory and the Job Embeddedness Theory. The literature surveyed by this study mention employee motivation, job satisfaction and job embeddedness as the main factors that influence employee retention rates. The study proposes that job embeddedness is a superior model that significantly explains employee retention. The population for the study were 53 respondents out of 75 taken from a patent firm in Australia, a representation of the rapidly growing knowledge industry. The participants of the survey were contacted through private email and selected for the study by simple random sampling done via the listing of the employee names in a spreadsheet program. The survey questions were categorized under six major theories of employee retention with each category having an average of five questions. Four most significant theories emerging were compared and the theory best explaining employee retention was chosen. The four most significant theories were Employee Equity Model, Herzberg’s (Two-Factor) Theory and the Job Embeddedness Theory, and the one that most explains employee retention was Herzberg’s (Two-Factor) Theory. This implies that notwithstanding the age of the Two-Factor theory, it is still significant for managing employee retention in today’s rapidly expanding service- and knowledge-based organizations.

  • 47.
    Ahmed, Juber
    Blekinge Tekniska Högskola, Sektionen för management.
    Client Information Needs of MFIs: A Case Study of ASA Bangladesh2010Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Abstract Title: Client Information Needs of MFIs: A Case Study of ASA Bangladesh Author: Juber Ahmed Academic Advisor: Dr. Klaus Solberg Søilen Department: School of Management, Blekinge Institute of Technology Course: Master Thesis in Business Administration Purpose: To enrich the knowledge base of client’s needs of financial services and assessing the tools MFIs used to collect clients’ information and how they utilized the information for developing new products and services or modifying existing products and services or their terms and conditions to meet the needs of financial services of their clientele. Also how MFIs organized and managed the information and how they categorized their clients using that information. Method: The investigation conducted from both a theoretical and an empirical point of view. The deductive approach used for the study and the case study method deployed. I studied ASA which is an MFI renowned in Bangladesh and beyond. At first, I had gone through a secondary research for collecting a number of successful methods and standard types of information used by successful MFIs from existing literature. In primary research, I interviewed 10 Managers (Assistant Directors) for ASA to determine which of the methods found in the literature were more effective for collecting clients’ information for them and also asked them to add their ideas to the list. At last I asked interviewees to rate the methods and results presented in this paper. Theory: This study was an exploratory one where I discussed the related aspects for the study - Microfinance, Client Assessment, Clients of Microfinance, Information needs and Management Information System. Findings: The study showed that ASA utilized client information for developing their credit products and services and based on number of loans taken by the clients they categorized their clients and modified or developed new products and services for each category of clients. Although ASA executed several tools for collecting client information but the managers think that their staffs’ collection of information from regular meeting with clients was more effective than others for modifying products’ terms and conditions and modifying or developing new products and services to their women and small enterprise clients. The conducted study also revealed that in ASA impact study was necessary to know clients’ overall level of satisfaction but management needed specific information on what aspects of ASA and its credit products and services clients preferred and did not prefer and the reasons of the preferences. Also they needed action plan to address clients’ specific concerns, so they needed the information on a continual basis and they were successful to achieve this continuous flow of information. For ASA, the best way to get this type of information would be through client satisfaction Focus Group Discussions (FGDs), although they utilized several tools but not often as discussed in part 3 in chapter 5. ASA owned an MIS (AMMS) for monitoring and managing clients’ information and they utilized this to categorize their clients based on the collected information about their number of loans. Conclusion: This study revealed that ASA served only women and small enterprise clientele that included the vulnerable non-poor and could contribute to the profitability of ASA. There was no attempt to diversify the products to include all poor that should be the goal of microfinance to alleviate poverty. Moreover client treated as individual client but the loans used to fulfill household or family needs of the clients. There were tools for collecting information on household about impact of credit programs participation but they took seldom effort for collecting information of the household money management or in other words how they utilized the loans for variety of household needs. There is lack of access to a variety of financial services for poor clients, even though MFIs are mostly serving vulnerable non-poor instead of taking consideration of all categories of poor. It revealed from the study that MFIs could gain long term success by serving specific market segment but it should not be only focus of MFIs, their initiative should be to include all poor in their clients profile with a priority to a specific market segment. This could help them to become sustainable and to minimize risks by spreading it in different market segments. The study found that ASA considered FGDs as an effective tool for collecting clients’ information as their staffs and managers were familiar with this tool, moreover it was cost effective for them. It observed that they seldom followed Tool Selection Process and it was the top management that decided over the tools, the decision might influence by internal and external interest groups and the competition. MFIs should organize client information in a way so that they could be able to manipulate the specific client information to serve client better and to take effective decision, although it is imperative to argue that they may like to serve the wealthier clients. This research paper is also presenting some important findings from existing literature of microfinance and a number of recommendations based on the study experience and scholars opinions from existing microfinance study that may help MFIs to prepare themselves to adopt client-oriented approach by utilizing client assessment tools to fulfill the needs of financial services of their clients that may hopefully include all poor irrespective of their categories.

  • 48.
    Ahmed, Kwaku
    et al.
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för strategisk hållbar utveckling.
    Hatira, Lamia
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för strategisk hållbar utveckling.
    Valva, Paul
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för strategisk hållbar utveckling.
    How can the construction industry in Ghana become sustainable?2014Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    The Sub-Saharan African country of Ghana is growing at a rapid pace. The construction industry is striving to keep up with the increasing demand for housing and commercial and industrial space while simultaneously protecting the physical environment and social well-being of the country – a challenge becoming known in the industry as ‘sustainable construction.’ This paper proposes a strategic approach to manage these twin challenges, consisting of two parts: a building rating system and a participatory method called multi-stakeholder dialogue. The combination rating system and MSD process was presented to the industry to determine its potential effectiveness in assisting the industry to move towards sustainability. The industry’s response indicates that the proposal could be of value to the industry, with certain noted limitations. This paper describes the rating system-MSD proposal, the industry’s response, and implications for the construction industry in Ghana moving forward

  • 49.
    Ahmed, Murtaza Sheraz
    et al.
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Ahmed, Khawaja Waqar
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Role of ICT in Combating Corruption and Improving Public Service Delivery, A case study of Punjab Information Technology Board2014Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Governments in both developing and developed countries provide services to its citizen however some provide better services than the others. Public services generally include facilities of health, education, electricity and water supply, social welfare, transportation, communication and other services. Countries face many challenges while providing these services to citizens and many developing countries have failed to provide the public services efficiently and are facing issues while providing service delivery to its citizens. One of the issues is corruption. The developing countries need to adopt e-governance and Information and Communication Technology (ICT) to overcome these issues. E-governance is a process of improving through Information Technology (IT), the way government works, shares information, interacts with clients (citizen, Business, Government) and provides services to clients. Our thesis will investigate whether ICT can combat corruption and improve Public Service Delivery (PSD) in developing countries. Findings of our study will help developing countries in combating corruption and improving public services. We have reviewed the literature related to public service delivery, corruption and its adverse effects, use of ICT and e-governance to combat corruption. We have adopted a case study approach to see what sorts of ICT initiatives are being taken by the government of Punjab to reduce corruption and improve the public services. In this regard we have explored the e-governance projects of PITB (Information Technology department of the Government of Punjab) including one of a recent project of PITB namely Citizen Feedback Model (CFM) which has got international attention worldwide for combating corruption and improving public services delivery. We have performed quantitative analysis on six months data set of CFM which was comprised of over one hundred and seventy thousand responses categorized in predefined categories of feedback. By doing the quantitative analysis of CFM data we have found that this particular e-governance project is reducing corruption of public officials and improving public service delivery. Further explanations are provided through information gathered by interviews. Finally we have tied our results to findings in the literature and suggested implications.

  • 50.
    Ahmed, Shehzad
    et al.
    Blekinge Tekniska Högskola, Sektionen för ingenjörsvetenskap, Avdelningen för maskinteknik.
    Conradt, Marcos H. K.
    Blekinge Tekniska Högskola, Sektionen för ingenjörsvetenskap, Avdelningen för maskinteknik.
    Pereira, Valeria De Fusco
    Blekinge Tekniska Högskola, Sektionen för ingenjörsvetenskap, Avdelningen för maskinteknik.
    Alternative Fuels for Transportation: A Sustainability Assessment of Technologies within an International Energy Agency Scenario2009Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Transport sector is an essential driver of economic development and growth, and at the same time, one of the biggest contributors to climate change, responsible for almost a quarter of the global carbon dioxide emissions. The sector is 95 percent dependent on fossil fuels. International Energy Agency (IEA) scenarios present different mixes of fuels to decrease both dependence on fossil fuels and emissions, leading to a more sustainable future. The main alternative fuels proposed in the Blue map scenario, presented in the Energy Technologies Perspective 2008, were hydrogen and second-generation ethanol. An assessment of these fuels was made using the tools SLCA (Sustainability Life Cycle Assessment) and SWOT Analysis. A Framework for Strategic Sustainable Development (FSSD) is the background used to guide the assessment and to help structure the results and conclusions. The results aim to alert the transport sector stakeholders about the sustainability gaps of the scenario, so decisions can be made to lead society towards a sustainable future.

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