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  • 1. Agardh, Johannes
    et al.
    Johansson, Martin
    Pettersson, Mårten
    Designing Future Interaction with Today's Technology1999Övrigt (Övrigt vetenskapligt)
    Abstract [sv]

    Under vårt magisterarbete har vi under ett antal tillfällen följt med och studerat tre lastbilschaufförer. Syftet med studien var bland annat att få en förståelse för hur de hittar till rätt adress och därmed se om de skulle kunna vara behjälpta av ett navigeringsstöd. Vi gjorde ett designförslag inspirerat av vad vi fått fram då vi analyserat materialet från fältstudierna samt av designidéer såsom exempelvis Calm Technology och Tacit Interaction. I magisteruppsatsen beskriver vi vårt designförslag och diskuterar bland annat hur designparadigmen Calm Technology och Tacit Interaction kan användas i utformning av IT-artefakter. Vi kommer fram till att de nya designkoncepten Calm Technology och Tacit Interaction handlar om relationen mellan teknik, människor och mänsklig handling.

  • 2. Allahyari, Hiva
    et al.
    Lavesson, Niklas
    User-oriented Assessment of Classification Model Understandability2011Konferensbidrag (Refereegranskat)
    Abstract [en]

    This paper reviews methods for evaluating and analyzing the understandability of classification models in the context of data mining. The motivation for this study is the fact that the majority of previous work has focused on increasing the accuracy of models, ignoring user-oriented properties such as comprehensibility and understandability. Approaches for analyzing the understandability of data mining models have been discussed on two different levels: one is regarding the type of the models’ presentation and the other is considering the structure of the models. In this study, we present a summary of existing assumptions regarding both approaches followed by an empirical work to examine the understandability from the user’s point of view through a survey. The results indicate that decision tree models are more understandable than rule-based models. Using the survey results regarding understandability of a number of models in conjunction with quantitative measurements of the complexity of the models, we are able to establish correlation between complexity and understandability of the models.

  • 3. Andersson, Björn
    et al.
    Rouchy, Philippe
    Blekinge Tekniska Högskola, Institutionen för ekonomi och samhällsvetenskap.
    Natural Seriousness in Learning2001Övrigt (Övrigt vetenskapligt)
  • 4. Appelquist, Joakim
    et al.
    Ekelin, Annelie
    Jila, Florian
    Hallqvist, Klas
    SMILE Revisited2003Rapport (Övrigt vetenskapligt)
    Abstract [sv]

    The mobile service "SMILE" supporting care of the elderly is evaluated from an economic as well as an work practice perspective.

  • 5.
    Badampudi, Deepika
    et al.
    Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation.
    Fricker, Samuel
    Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation.
    Moreno, Ana
    Perspectives on Productivity and Delays in Large-Scale Agile Projects2013Konferensbidrag (Refereegranskat)
    Abstract [en]

    Many large and distributed companies run agile projects in development environments that are inconsistent with the original agile ideas. Problems that result from these inconsistencies can affect the productivity of development projects and the timeliness of releases. To be effective in such contexts, the agile ideas need to be adapted. We take an inductive approach for reaching this aim by basing the design of the development process on observations of how context, practices, challenges, and impacts interact. This paper reports the results of an interview study of five agile development projects in an environment that was unfavorable for agile principles. Grounded theory was used to identify the challenges of these projects and how these challenges affected productivity and delays according to the involved project roles. Productivity and delay-influencing factors were discovered that related to requirements creation and use, collaboration, knowledge management, and the application domain. The practitioners’ explanations about the factors' impacts are, on one hand, a rich empirical source for avoiding and mitigating productivity and delay problems and, on the other hand, a good starting point for further research on flexible large-scale development.

  • 6. Bai, Guohua
    A Sustainable Information System for e-home Services2004Konferensbidrag (Refereegranskat)
    Abstract [en]

    E-home related home-services (including homecare and home healthcare) in China is urgently needed. The population of aged people over 80 is increasing 5% every year in China, and to year 2050, one fourth of whole population or 0.4 billions people in China are aged staying at home. Meanwhile the government cannot afford with a national elderly care system like most western countries as Sweden. This is because China has had one-child/one-family policy since 1970’s, and this radical policy has made China step in aged society very quickly within only 20 years, while the same process took 40-80 years in western countries. Even worse, China becomes aged society when the country is still poor and under developing with GDP per capita less than 1000$, comparing to western countries with 5000 – 10000 $ when they became aged society. E-home provides China with a unique, and maybe the most effective solution to the problem. By applying effective IT&C at home, elder people are facilitated to manage their own daily life. If needed, they can always call help from their collective service centre that is located in their resident area and the collective service centre can provide with both homecare (cleaning, shopping, reparation, baby care etc.) and home healthcare (legitimate medical care). Elder people can be also monitored (if wished by all partners) both at home and out door by bearing sensors that can send singles directly to related care providers (including their children and relatives if wished). E-home will greatly increase the security of elder people, release great worry from both their children and elder people themselves, and can be afford by most people. However, e-home is more than just a technical problem, and it needs a systemic way and social-psychological study how to design e-home system. In the end, e-home system must provide with needed services to residents. I will introduce IMIS project ´Integrated Mobile Information System for Home Healthcare’ financed by Swedish Agency for Innovative Systems (VINNOVA). This project will continue to 2006, and one of the outputs will be a sustainable software platform which is based on a systemic study of social psychological factors involved in the home healthcare. I will provide with some Swedish experiences and the so called ‘Scandinavia Approach’ in conducting such complex system to my colleagues in China, and I hope the IMIS project will be also developed in China based up on some feasibility and desirability studies with some Chinese colleagues.

  • 7.
    Bai, Guohua
    Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation.
    Activity System Theory Approach to Healthcare Information System2004Konferensbidrag (Refereegranskat)
    Abstract [en]

    Healthcare information system is a very complex system and has to be approached from systematic perspectives. This paper presents an Activity System Theory (ATS) approach by integrating system thinking and social psychology. First part of the paper, the activity system theory is presented, especially a recursive model of human activity system is introduced. A project ‘Integrated Mobile Information System for Diabetic Healthcare (IMIS)’ is then used to demonstrate a practical application of the Activity System Theory especially in constructing healthcare information system. Our conclusion is that the activity system model can provide the service system designers with a comprehensive and integrated framework for designing healthcare information system in specific, and for designing various kinds of service systems in general.

  • 8. Bengtsson, Lars
    et al.
    Ryzhkova, Natalia
    Inviting the world to innovate: managerial challenges and practices implementing web innovation tools2010Konferensbidrag (Refereegranskat)
    Abstract [sv]

    Denna studie fokuserar managementutmaningar och praktiker vid införande innovay´tionsverktyg på webben. Syftet med papret är att utveckla ett ramverk av managementutmaningar och managementkompetenser relaterade till implemnetering av webbinnovationsverktyg. Ramverket bygger på tidigare forksning och en fallstudie av ett telekomföretags webverktyg.

  • 9. Bergkvist, Viktor
    et al.
    Emilson, Marcus
    Rouchy, Philippe
    Blekinge Tekniska Högskola, Institutionen för ekonomi och samhällsvetenskap.
    Björgvinsson, Erling Bjarki
    Brandt, Eva
    Hillgren, Per-Anders
    Harden, Sue
    Location in Work Practices. The Social Shaping of a Personal Digital Assistant2002Konferensbidrag (Refereegranskat)
  • 10. Björgvinsson, Erling Bjarki
    Socio-Material Mediations: Learning, Knowing, and Self-produced Media within Healthcare2007Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
    Abstract [en]

    The thesis discusses lessons learned and issues raised when exploring how self-produced rich media can facilitate sharing of meaning between healthcare professionals at an intensive care unit and between healthcare professionals and patients within a hand surgery clinic. Design experiments conducted at the intensive care unit focused on how healthcare professionals could collaboratively produce ‘best practice’ videos displayed on handheld devices and accessed through barcodes placed out in the unit. The making of the videos it is argued can be seen as a temporary convergence of different views when reifying ‘best practice.’ Design experiments conducted at the hand surgery clinic focused on how healthcare professional and patients collaboratively could produce, during consultations, rich media documents that are tailored to the patients’ specific needs. The rich media documents made can be seen as a temporary convergence of two distinct practices; namely that of hand surgery treatment and the practice of everyday life. Making of rich media documents in both projects resulted in developing relational spaces of informal learning, which engendered the making of rich reifications that function well in close relation to participation. To engender the making of the rich media documents demanded the establishment and hardening of a socio-technical infrastructure which can be seen as a temporary convergence between tools and practices where both the tools and practices are changed. In both cases using these videos in turn demanded that the videos, a form of local collaborative hardenings, needed to be translated anew and so to speak “defrosted.” The design consequences are that designers need to acknowledge materiality as an ongoing process which is given meaning through participation over time within and across communities of practice. Materiality and human agency in this instance are not seen as discrete elements, but rather highly intertwined. The second design consequence is that we need to acknowledge the complexity, partiality, and multiplicity of such relational spaces. Methodologically, the consequences are that it is important to consider where the designers position themselves and the artifacts in the network of relations, since different positioning will have different implications for the subsequent spaces of action.

  • 11. Blomberg, Jeanette
    et al.
    Burrell, Mark
    Guest, Greg
    An Ethnographic Approach to Design2002Ingår i: Handbook of Human-Computer Interaction in Interactive Systems / [ed] Sears, J. Jacko and A., New Jersey: Lawrence Erlbaum Associates, Inc. , 2002Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 12. Blomberg, Jeanette
    et al.
    Kensing, Finn
    Participatory Design: Issues and Concerns1998Ingår i: Computer Supported Cooperative Work, ISSN 0925-9724, E-ISSN 1573-7551, Vol. 7, nr 3-4, s. 167-185Artikel i tidskrift (Refereegranskat)
  • 13. Blomberg, Jeanette
    et al.
    Trigg, Randall
    Constructing Technical Objects: Reconfiguring the sociotechnical divide.2000Ingår i: Occasional Papers from the Work Practice Laboratory, ISSN 1404-8760, Vol. 1, nr 2Artikel i tidskrift (Refereegranskat)
  • 14. Bolter, Jay David
    et al.
    Engberg, Maria
    Blekinge Tekniska Högskola, Sektionen för planering och mediedesign.
    MacIntyre, Blair
    Media studies, mobile augmented reality, and interaction design2013Ingår i: interactions, ISSN 1072-5520, E-ISSN 1558-3449, Vol. 20, nr 1, s. 36-45Artikel i tidskrift (Övrigt vetenskapligt)
    Abstract [en]

    You are walking in the Sweetwater Creek State Park near Atlanta and using the Augmented Reality (AR) Trail Guide, a mobile application designed by Isaac Kulka for the Argon Browser (Figure 1). The application offers two views: a now familiar Google-style map, with points of interest marked on its surface, and an AR view, which shows these points located in space. You see the map view when you hold the screen parallel to the ground; when you turn the phone up to look at the world, you get the AR view with the points of interest floating in space in front of you. This simple gesture of raising the phone changes your relationship to the information. You pass from a fully symbolic form of representation to a form of perceiving symbolic information as part of your visual environment. The AR Trail Guide, developed in the Augmented Environments Lab at Georgia Tech [1], illustrates a new realm in AR design that goes beyond current commercial applications. In this article, we discuss some of these new areas, such as designing for experiences in cultural heritage, personal expression, and entertainment. At the same time, we want to address a larger issue. ACM interactions has often been a place for exploring new paradigms and the relevance for interaction design of unusual approaches from other disciplines. In that spirit, we pose the question: Can the humanistic discipline of media studies play a useful role in interaction design? Media studies looks at the history of media and their relationship to culture, and we will focus here on digital media and their relationship to other media, both present and past. Looking at digital media in a historical context is relevant because of the dynamic relationship between "traditional" media (film, television, radio, print) and their digital remediations. How can media studies be made to contribute to the productive work of interaction design? We believe one answer lies in using the historical understanding gained through media studies to develop a kind of media aesthetics that can guide designers as they explore new forms of digital media such as the mobile augmented reality application described above.

  • 15. Bulling, Andreas
    et al.
    Dachselt, Raimund
    Duchowski, Andrew T.
    Jacob, Robert J.
    Stellmach, Sophie
    Sundstedt, Veronica
    Blekinge Tekniska Högskola, Fakulteten för datavetenskaper, Institutionen för kreativa teknologier.
    Gaze Interaction in the Post-WIMP World2012Konferensbidrag (Refereegranskat)
    Abstract [en]

    With continuous progression away from desktop to post-WIMP applications, including multi-touch, gestural, or tangible interaction, there is high potential for eye gaze as a more natural human-computer interface in numerous contexts. Examples include attention-aware adaptations or the combination of gaze and hand gestures for interaction with distant displays. This SIG meeting provides a discussion venue for researchers and practitioners interested in gaze interaction in the post-WIMP era. We wish to draw attention to this emerging field and eventually formulate fundamental research questions. We will discuss the potential of gaze interaction for diverse application areas, interaction tasks, and multimodal user interface combinations. Our aims are to promote this research field, foster a larger research community, and establish the basis for a workshop at CHI 2013.

  • 16. Bäcke, Maria
    Avant-Garde and Subversion in an Online 3D World2008Konferensbidrag (Refereegranskat)
    Abstract [en]

    The 3D online world Second Life provides ample opportunities for both role-play and social interaction. Moreover, the relative lack of explicit game-rules (at least initially) on the part of the creator, Linden Lab, provided the gamers with a carte blanche to be anyone they want and give them the freedom to do almost anything. It has become clear, however, that Linden Lab has found reasons for making alterations in their legislative framework. Additionally, local game rules are being developed in many places and there are huge differences in how these rules are maintained and enforced. Using theories of the avant-garde (Greenberg, Poggioli, Bürger) as a stepping stone, as well as Manuel Castells’ four-layered theory of Internet cultures (the techno-meritocratic, the hacker, the virtual communitarian and the entrepreneurial culture), my intention is to explore the actions of, and the attitudes towards, the type of digital avant-garde that is exemplified by gamers/hackers/griefers/deviants. I will look at this both on a "global level" and on a local level, where communities and sim owners use different strategies to control their land and gamers’ behaviour on it. The global data will be taken from the”Incident Management Report” which is issued by the Second Life Governance Team on violation against Linden Lab rules. Additionally, I will carry out interviews with sim owners and community representatives, as well as with some of those who are labelled grievers. I will also look at blogs and articles that address the issue of grievers and disruptive behaviour in an online world.

  • 17. Bäcke, Maria
    Construction of Digital Space: Second Life as a fantasy or a work tool2007Konferensbidrag (Refereegranskat)
    Abstract [en]

    Drawing upon Gaston Bachelard´s The Poetics of Space and Henri Lefebvre´s The Production of Space, I read both private and public digital 3D spaces made available through SL and examine to what extent they are inscribed in or distanced from the underlying ideology of Second Life. I use textual sources - written codes of conduct, covenants written by the land owners, actual buildings and environments created in Second Life, an interview, as well as blogs and articles - to explore how three different categories of space are constructed and maintained: one where SL is primarily seen as a work tool for profit or teaching, another where the main goal is a detailed, homogenuous and highly visual space, and a third category where a homogenuous space is created in order to enable a more organized fantasy and facilitate game-play. Choice of Theme: Expressions of ideology in design and digital technologies

  • 18.
    Davis, Michael
    et al.
    Blekinge Tekniska Högskola, Sektionen för teknokultur, humaniora och samhällsbyggnad.
    Linde, Peter
    Blekinge Tekniska Högskola, Biblioteket.
    Tran, Hoa
    BETEXT: Cross Institutional Cooperation in the Digitalization of Cultural Heritage Documents in XML2002Konferensbidrag (Refereegranskat)
    Abstract [en]

    The following describes a digitalization and on-line publication project, led by members of Blekinge Institute of Technology, located in the south of Sweden. The project aimed to create the foundation for a regional network of small cultural institutions that would develop, support and utilize on-line full text archives in the service of tourism, marketing and education. Its pilot project, The Chapman Archive, involved the digitalization, encoding with the TEI DTD in XML and web-publication of two rare 18th century texts of both regional and international importance.

  • 19.
    de Petris, Linus
    Blekinge Tekniska Högskola, Sektionen för planering och mediedesign.
    Om glappen vi skapar och de märken som blir – materiell-diskursiva praktiker i kommunkontext2013Licentiatavhandling, sammanläggning (Övrigt vetenskapligt)
    Abstract [sv]

    Utgångspunkten för min forskning är ett upplevt glapp i IT- och e-förvaltningsutveckling. Policys och strategier har långtgående visioner om hur IT kan och kommer att förändra allt ifrån vårt vardagliga arbete och privatliv till att förändra samhällsstrukturer och maktordningar. För att möta detta görs stora investeringar varje år inom kommunal IT. Ändå är upplevelsen att ”det händer inget”. Syftet med forskningen är att presentera förståelser för abstrakta och komplexa ting som e-förvaltning, innovation (förändringsarbete), design och infrastruktur. Forskningen presenterar olika perspektiv för dessa ting och utmanar normerade förståelser för dem. Ett exempel på detta är hur infrastruktur med en normativ förståelse som abstrakt och passiv också visar sig vara påtagligt konkret och performativt. Målsättningen är sedan att dessa förståelser skall ligga till grund för att praktisera en IT- och e-förvaltningsutveckling, som inte känns ”glappande” eller stagnerad. Den forskning, som presenteras och prövas i denna avhandling, är situerad i en kommunkontext och bygger på deltagande aktionsforskning. Deltagande aktionsforskning innebär, att jag har försökt att reflexivt praktisera forskning i syfte att skapa kunskap och förändring tillsammans med andra och direkt i de samanhang jag har verkat. Aktionsforskningen innebär, att jag inte forskar om utan med olika kommunala praktiker. Denna typ av forskning är inte knuten till en specifik metod utan behöver anpassas och utvecklas i sitt sammanhang. I detta ingår en återkommande utmaning av befintlig verksamhetspraktik och förgivettaganden, inte minst mina egna. Licentiatavhandlingen, som är ”ett steg på vägen”, handlar mer om förståelser än om förklaringar. Avhandlingen är skriven som en form av sammanläggningsavhandling, som bygger på fyra artiklar och en delvis fristående kappa. Mitt skrivande och därmed den text, som utgör avhandlingen är ”essäistisk”. Essäformen har gjort det möjligt för mig att använda avhandlingsskrivandet som en fortsatt prövning av de olika perspektiv, som artiklarna presenterar.

  • 20. Dittrich, Yvonne
    Computeranwendungen und sprachlicher Kontext. Zu den Wechselwirkungen zwischen normaler und formaler Sprache bei Einsatz und Entwicklung von Software1997Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
    Abstract [en]

    Menschliche Sprache wird in der traditionellen Softwaretechnik als Problem betrachtet. Sie gilt als ungenuegend zur Spezifikation und Entwicklung von Computeranwendungen. Die Flexibilität und Offenheit normaler Sprache ermöglicht es auf der anderen Seite, ueber immer neue Bereiche auf verschiedenste Art zu kommunizieren und zu reflektieren. Wie kann diese kreative Seite menschlicher Sprache bei Entwicklung und Gestaltung von Software beruecksichtigt werden? Anhand des Begriffs der symbolischen Maschine von Sybille Krämer und der Sprachtheorien Humboldts und Wittgensteins werden die im Kontext der Argumentation wichtigen Eigenschaften formaler und normaler Sprache herausgearbeitet. Ansätze zur Gestaltung von Computeranwendungen, die ihre Einbettung in nrmale Sprache beruecksichtigen, und zur Einbeziehung von normlaer Sprache bei der Softwareentwicklung werden aufgezeigt.

  • 21. Dittrich, Yvonne
    Developing a Language for Participation. Project Language as a Meeting Place for Users and Developers in Participatory Software Development1998Rapport (Övrigt vetenskapligt)
    Abstract [en]

    During participatory development different professional groups with different professional languages meet. They have to communicate about the future software in a profound way. To enable that, a common way to talk about the future software has to be developed, relating concepts of the use context and concepts of software development. An example of the development of such a project language is given and the relevance of this for design is argued for. To support the development of a project language a toolkit is provided in which methods are compiled that respects the creative side of ordinary language.

  • 22. Dittrich, Yvonne
    How to make Sense of Software. Interpretability as an Issue for Design.1998Rapport (Övrigt vetenskapligt)
    Abstract [en]

    In the context of CSCW ? especially through ethnomethodological work place studies - the stability of particular work practices and therefore the ability to design software that fits with continually evolving work practices is questioned. This challenge for software development has been called 'design for unanticipated use'. Using the concept of interpretability, I attempt to answer this challenge. A semiotic perspective on computer applications as formal symbol manipulation systems is introduced. A case study involving three alternative ways of using a computer application shows how users make sense of such symbolic machines. Wittgenstein's concept of language games is used as a 'figure of thought' to relate practice, language, and the use of symbolic machines. The development of an interpretation, fitting the implemented symbol manipulation and supporting the specific understanding of the task, remains crucial for competent use. Interpretability is introduced as a quality of computer applications. In order how to support the user in developing her own interpretation, a concept for help systems is described.

  • 23. Dittrich, Yvonne
    Shopping Web-shopping Web-shop Web-selling Selling Teaching Software Development together with Work Practice Studies1999Konferensbidrag (Refereegranskat)
    Abstract [en]

    In this article I want to share the experiences of developing an interdisciplinary course which brings together design oriented work practice studies and software development. The development and the teaching of this course took place as part of the study program 'People, Computers, and Work' bringing together human work science and computer science. To relate work practice studies and software development in a fruitful way, we had to change not only the organization of the projects and the layout of the course. It required also relating paradigms and methods on both sides. The teachers had to learn about each other's disciplines, too. An example of one of the projects - a web-shop for stationary - illustrates the way the students worked. Us teachers learned also a lot: Both ethnographic methods to study the workplace and software development methods change if really brought together. The variety of ways of relating work practice studies to software development surprised us. We explored common themes relevant for the interdisciplinary practice. And we learned a lot about how to teach this kind of projects.

  • 24. Dittrich, Yvonne
    et al.
    Ekelin, Annelie
    Elovaara, Pirjo
    Eriksén, Sara
    Hansson, Christina
    Making e-Government Happen. Everyday co-development of services, citizenship and technology.2003Konferensbidrag (Refereegranskat)
    Abstract [sv]

    I det mång- och tvärvetenskapliga samarbetet kring ett forskningsprojekt om användning och design av IT i offentlig förvaltning, har vi använt oss av en enkel tankefigur för att lyfta fram designorienterad interaktion kring IT i användning och tydliggöra våra olika perspektiv på samband och relationer mellan tjänsteutveckling, medborgarskap och teknik.

  • 25.
    Dittrich, Yvonne
    et al.
    Blekinge Tekniska Högskola, Institutionen för programvaruteknik och datavetenskap.
    Eriksén, Sara
    Blekinge Tekniska Högskola, Institutionen för arbetsvetenskap och medieteknik.
    Situated Innovation. Exploring co-operation in innovation and design between researchers and users and providers of ICT2003Konferensbidrag (Refereegranskat)
    Abstract [en]

    Co-operation between research and industry and society, and the notion of innovation systems, are high on the agenda of national as well as international research politics. However, how to make co-operation between researchers and practitioners work, and what kind of research results could come out of such co-operation, is hardly discussed. The article uses evidence from three projects in the areas e-government and telecommunication to reflect on such co-operation. Scientific understanding and practices of design, development and use of ICT challenge and inform each other in these co-operative projects, which we have started to refer to as ‘situated innovation’. The article discusses the role of the researcher in such contexts, the character of the research results, and means to co-ordinate different rhythms and rationales in order to make research and practices of ICT development and use mutually enhancing.

  • 26. Dittrich, Yvonne
    et al.
    Eriksén, Sara
    Hansson, Christina
    PD in the Wild: Evolving Practices of Design in Use2002Konferensbidrag (Refereegranskat)
    Abstract [sv]

    Användarmedverkan i design (participatory design) har traditionellt sett vanligen skett inom ramen för systemutvecklingsprojekt, med klara avgränsningar i tid och rum. Moderna IT nätverk, som omfattar en mängd olika applikationer från olika leverantörer, nya web-utvecklingsverktyg, och integreringen av kundorienterade anpassningsprocesser med kontinuerlig vidareutveckling och versionshantering, är emellertid bara några exempel på pågående förändringar och utveckling som håller på att flytta medverkan kring IT design bortanför traditionella systemutvecklingsprojekt. Utifrån exempel hämtade från fallstudier bedrivna inom ett forskningsprojekt där vi har fokuserat på existerande praktiker och IT i användning på arbetsplatser inom offentlig förvaltning med inrktning mot publika tjänster, belyser vi i den här artikeln olika förståelser av design, vilka utmanar några av de förgivettaganden som ligger till grund för forskningsområdet Participatory Design i dess nuvarande form. Om design av IT uppfattas som ständigt pågående, och på ett intrikat sätt sammanvävt med användning, har detta flera viktiga implikationer för användarmedverkan i design. Det understryker vikten av design för förändring. Det visar på behovet av nytänkande kring strukturering av mjukvaru-utvecklingsprocesser. Det medför fokusering av frågor kring koordinering av design i användning och anpassning och utveckling av IT. Inte minst medför det att 'shop floor IT management' hamnar i blickfånget, dvs organisatorisk och teknisk support för lokal anpassning och kontinuerlig design och utveckling i användning, av IT, och behovet av modeller och metoder för långsiktigt hållbara, distribuerade, kooperativa design processer.

  • 27. Dittrich, Yvonne
    et al.
    Eriksén, Sara
    Wessels, Bridgette
    From Knowledge Transfer to Situated Innovation2003Konferensbidrag (Refereegranskat)
    Abstract [en]

    Innovation systems, triple helix, and similar expressions, are used to conceptualise the growing need for more integrated forms of co-operation between academia and other societal actors, such as governmental agencies and industry, in order to produce knowledge relevant for society. However, there is as yet little reported experience from such recent and on-going co-operative projects of how research changes when it becomes involved in practices it is meant to contribute to. In this paper, the authors report about three different research projects where researchers co-operated with governmental agencies and industry around the development of ICT. Evidence from three domains, namely e-government, telecommunications and welfare services, indicates the need for problematising current mainstream understandings of innovation. Innovation, as we see it, is occurring through configurations of designers, developers and domain experts that form constituencies and where scientific knowledge is confronted by requirements, constraints and possibilities of the specific situation. In this context innovation of, or involving, ICT requires a significant amount of imagination, represents a relatively sharp break with established ways of doing things, and requires artful integration of different professional practices, communities, and technologies. We define these creative processes of co-development of work practices, organisations and technology as situated innovation.

  • 28. Dittrich, Yvonne
    et al.
    Eriksén, Sara
    Wessels, Bridgette
    From Knowledge Transfer to Situated Innovation: Cultivating spaces for co-operation in innovation and design between academics, user-groups and ICT providers2009Rapport (Övrigt vetenskapligt)
    Abstract [en]

    Innovation systems, ‘triple helix’, and similar expressions, are used to conceptualise the growing need for more integrated forms of co-operation between academia and other societal actors, such as governmental agencies and industry, in order to produce knowledge relevant for society. However, there is as yet little reported experience from such recent and on-going co-operative projects of how research changes when it becomes involved in practices it is meant to contribute to. In this paper, the authors report about three different research projects where researchers co-operated with governmental agencies and industry around the development of ICT. Evidence from three domains, namely e-government, telecommunications and welfare services, indicates the need for problematising current mainstream understandings of innovation. Innovation, as we see it, is occurring through configurations of designers, developers and domain experts that form constituencies and where scientific knowledge is confronted by requirements, constraints and possibilities of the specific situation. In this context innovation of, or involving, ICT requires a significant amount of imagination, represents a relatively sharp break with established ways of doing things, and requires artful integration of different professional practices, communities, and technologies. We define these creative processes of co-development of work practices, organisations and technology as ‘situated innovation’.

  • 29. Dittrich, Yvonne
    et al.
    Eriksén, Sara
    Blekinge Tekniska Högskola, Fakulteten för datavetenskaper, Institutionen för kreativa teknologier.
    Wessels, Bridgette
    Learning through Situated Innovation. Why the specific is crucial for Participatory Design Research2014Ingår i: Scandinavian Journal of Information Systems, ISSN 0905-0167 , Vol. 26, nr 1Artikel i tidskrift (Refereegranskat)
    Abstract [sv]

    Specifik, situerad praxis inom delaktighet i design av IT (Participatory Design, PD) har alltid haft avgörande betydelse för forskningen inom området. Men vilken roll själva situeringen och det specifika i PD praxis haft för teoriutvecklingen inom PD forskning har sällan diskuterats explicit. I den här artikeln undersöker vi varför och på vilka sätt det specifika och situerade i PD praxis är avgörande för forskningen inom PD. Detta görs genom att diskutera PD som en form av "situerad innovation" samt genom att utveckla detta begrepp baserat på pragmatisk epistemologi. PD forskning har som målsättning att utveckla och kontinuerligt utforska vad PD kan, skulle kunna och borde vara. Vi visar på vad en sådan pragmatisk epistemologi har för implikationer för förståelse och argumentation avseende ansatser inom PD forskning. Begreppen illustreras med hjälp av referenser till erfarenheter av PD praxis inom PD forskningsprojekt. Vår epistemologiska argumentation stöder ett fokus på utforskande av nya PD praktiker och lärande och teoretiserande om PD genom det specifika, i linje med ett antal aktuella inlägg i debatten inom PD.

  • 30. Dittrich, Yvonne
    et al.
    Lindeberg, Olle
    Can Software Development be too Use Oriented? Going Native as an issue in Participatory Design.2001Konferensbidrag (Refereegranskat)
    Abstract [en]

    In participatory design there is a risk that the emphasis on the co-operation with future users let the developers forget to step back and reflect on what they learned. In this article we report about a case study of a software project and the resulting system. In spite of a user oriented way of developing the system, problems showed up both when using the software and when the developers later tried to modify it. Part of the reason for the problems was the (lack of) structure in the system. We use the 'going native' - a well discussed methodological issue in ethnography - as a metaphor. The ethnographer have to both 'go native' to be able to understand the culture studied but also step back and reflect. In the same way the software developer has to 'step back' and reflect and form their own conceptual model.

  • 31. Dittrich, Yvonne
    et al.
    Lindeberg, Olle
    Ludvigsson, Ingela
    Lundberg, Lars
    Wessman, Bengt
    Diestelkamp, Wolfgang
    Tillman, Marie
    Design for Change2001Rapport (Övrigt vetenskapligt)
    Abstract [en]

    The report summarises the first year of the research project 'Design for Design in Use of Database Applications'. It focuses on end user tailoring and adaptable systems.

  • 32.
    Dittrich, Yvonne
    et al.
    Blekinge Tekniska Högskola, Institutionen för programvaruteknik och datavetenskap.
    Mörch, Anders
    Wulf, Volker
    Tailoring Co-operation2003Rapport (Refereegranskat)
    Abstract [en]

    Tailoring is an area of research in CSCW that allows interlacing design and use in a radical new way. Tailoring is closely related to end-user programming (e.g. spreadsheet development)and a general term to encompass both endeavours is End-User Development. This workshop address tailorability in context of evolving existing systems and applications to the needs of cooperative work practices and organisations. It includes also the cooperative activates of tailoring itself; i.e. collaboration between end users to accomplish tailoring and indirect collaboration between developers and end users to simplify the understanding of tailorable systems. The goal of the workshop is to compare and relate existing research on tailoring and enduser development in the CSCW community, to explore the challenges and future potentials of these technologies, and to identify further directions for research on end-user development in cooperative settings. The workshop is organised in co-operation with the European network of excellence on End-User development. (http://giove.cnuce.cnr.it/eud-net.htm

  • 33. Dittrich, Yvonne
    et al.
    Rönkkö, Kari
    Lindeberg, Olle
    Eriksson, Jeanette
    Hansson, Christina
    Co-Operative Method Development revisited2005Konferensbidrag (Refereegranskat)
    Abstract [en]

    During the last five years, we applied a research approach we call 'Co-operative Method Development' formulated on first experience with empirical research focusing especially on the social side of software engineering. This position paper summarizes the experiences and discusses the improvement and further development of this research approach based on our experiences in different research projects in co-operation with industrial partners.

  • 34. Eisele, Per
    et al.
    D’Amato, Alessia
    Psychological climate and its relation to work performance and well-being: the role of general self-efficacy and organizational citizenship behavior2011Ingår i: Baltic Journal of Psychology, ISSN 1407-768X, Vol. 12, nr 1,2, s. 4-21Artikel i tidskrift (Refereegranskat)
  • 35. Ekelin, Annelie
    Från löfte till handling: lägesrapport om e-demokrati i förvandling2007Övrigt (Övrigt vetenskapligt)
    Abstract [sv]

    This report is discussing the current state of e-democracy in Sweden. The report also presents background and history of recent and former e-democracy projects within Sweden. It is also presenting plans for the future, initiated by the Ministry of Integration and Gender Equality, discussed and related to international development in the area.

  • 36.
    Ekelin, Annelie
    Blekinge Tekniska Högskola, Institutionen för arbetsvetenskap, medieteknik och humaniora.
    It Takes More than Two to TANGO:Co-constructing Situated Accountability through a Local E-Government Arena2003Konferensbidrag (Refereegranskat)
    Abstract [sv]

    E-demokrati, e-government, situerat ansvarstagande, informatik och politik, triple helix, medborgare

  • 37. Ekelin, Annelie
    Mapping out and constructing the needs: a pilot study of on-line public services and citizens involvement2000Konferensbidrag (Refereegranskat)
    Abstract [en]

    This report gives a presentation of work in progress, a pilot study concerning the setting up of public services in the local context of the county of Blekinge, South-eastern Sweden. The main aim with this discussion is to support a more reflective and participatory attitude towards design and development of public systems among municipalities and other service producers/providers in the future. The way in which I will do this study is to examine a selection of methods, or types of needs analysis or needs assessments, used by different actors and producers of public services in order to get a picture of various needs among the users. One part of my study is to look at service providers and their use of explicit techniques, such as questionnaires, larger surveys and work carried out with the help of focus groups. A basic question to put forward is what role do these explicit surveys play for the various participating actors - including citizens - and, in the long run, for the design-choices? The mapping work described here is being carried out within the context of a larger on-going research and development project concerning the continuous design and development of IT in use in public service. [1].

  • 38. Ekelin, Annelie
    Situating eParticipation2007Ingår i: Understanding eParticipation: Contemporary PhD eParticipation Research in Europe / [ed] Hedström, Anders ;; Rose, Karin ;; Grönlund, Jeremy ;; , Örebro: Örebro: Örebro University, Department of Business, Economics, Statistics and Informatics , 2007, s. 71-84Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [sv]

    Boken presenterar nutida pågående forskning inom eDeltagande (eParticiaption)och består sammanlagt av 14 kapitel. Författarens bidrag (kapitel 4)beskriver och dikskuterar situering av eDeltagande, utifrån studier av lokal praxis och användarmedverkan i anpassning av ett IT-baserat verktyg för utökad konsultation inom kommunal översiktsplanering.

  • 39. Ekelin, Annelie
    The Work to Make eParticipation Work2007Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
    Abstract [sv]

    eDeltagande kan kortfattat beskrivas som deltagande med IT-stöd i processer som omfattar styrning av beslutsfattande och policyskapande (eGovernment och eGovernance)och fördjupning av e-demokrati. Det övergripande syftet med avhandlingen har varit att analysera hur eDeltagande konstrueras i och genom praxis, hur ”e” respektive ”deltagande” gestaltas och omformas i samspelet mellan praktiker och visioner. Studien baseras på fallstudier som analysera utifrån en tvärvetenskaplig ansats, som syftar till att lyfta fram flerfaldiga och ömsesidigt påverkande processer och relationer rörande förändring och lärande som eDeltagande består av. Empiriskt material har samlats in inom ramen för ett flertal forsknings- och utvecklingsprojekt, med både lokal, nationell och internationell anknytning. Forskningsstudierna omfattar etnografiska studier, det vill säga intervjuer, deltagande observationer och dokumentanalyser. Etnometodologi har också inspirerat denna närstudie av hur olika aktörer i lokala, situerade praktiker organiserar sitt deltagande respektive icke-deltagande i skilda kontexter. Dessa kontexter kan utgöra förberedelse frö eDeltagande lika väl som faktiskt utförande av eDeltagande. Den teoretiska basen är mångvetenskaplig, och omfattar bland annat perspektiv från socioteknisk forskning inom området informatik, demokratiteori, ANT och feministisk teori. Termen symboliskt eDeltagande föreslås som ett praktik- och teoribaserat koncept som kan användas för att diskutera hur de förutfattade föreställningarna och uppfattningarna om hur deltagande bör hanteras både begränsar och öppnar för lokal och situerad utveckling. eDeltagande inspirerar till lokalt tolkningsarbete och omförhandling av hur deltagande skall stimuleras och genomföras, lika väl som det normaliserar och skapar enhetlighet av aktiviteter. Den ömsesidiga jämkningen och anpassningen av ett formbart aktivt medborgarskap kräver också formbara organisationer och formbara politiska praktiker. Lokal anpassning av IT-applikationer eller utveckling av IT-verktyg för till exempel e-konsultationer bidrar i sin tur till att skapa sociotekniska mekanismer av vilka de själva är en del. Dessa mekanismer bäddar in maktrelationer i frusna strukturer som i sin tur tilldelas delegerad funktion att öppna och stänga för deltagande. Ett konkret exempel på en sådan socioteknisk mekanism är termen aktivt medborgarskap som får en högre legitim status om aktiviteterna utförs med hjälp av IT-stöd. Termen symboliskt aktivt medborgarskap föreslås illustrera det legitima aktiva medborgarskapet. Processen att bli aktiv adresseras utförligt i denna avhandlingsom också diskuterar variationer som proaktivitet och aktiv passivitet. Dessa processer medieras också i processer av lärande i och genom olika intressegemenskaper. Aktiva deltagare alternerar mellan att vara aktiva och aktivt passiva i dessa läroprocesser som både omformar och befäster vilka aktiviteter som skall benämnas eDeltagande. Detta flytande medborgarskap har konsekvenser för framtida IT-design och hur deltagande skall stödjas och stimuleras. Samspelet mellan det symboliska eDeltagandet och organisatorisk och civil formbarhet skapar lokalt utrymme för förhandlingar och lokal anpassning av eDeltagande, vare sig det handlar om förberedelsestadierna eller efteranpassning av IT-applikationer, eller i ett faktiskt utförande av eDeltagande.

  • 40.
    Ekelin, Annelie
    Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation.
    To Be or Not to Be Active: Exploring Practices of eParticipation2006Ingår i: Electronic Government, Berlin: Springer Berlin / Heidelberg , 2006, s. 107-118Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [en]

    This chapter discusses the interplay of participation and non-participation within institutional and public practices of electronically mediated policy-making in the local public sector. The aim is to contribute to practice-based development of situated theoretical conceptualisation in the research domain. Applying a dialectical analysis, including also examples and processes of dissociation detected in ethnographic studies of actual use and design of these technologies, suggests a re-specification of the conceptual basis of eParticipation.

  • 41. Ekelin, Annelie
    Uncovering the Janus face of eParticipation: A Delayed Introduction2008Konferensbidrag (Refereegranskat)
    Abstract [sv]

    eDeltagande framställs idag som ett kulturellt expansivt och framväxande område som väcker stora förväntningar på möjligheter att fördjupa och utveckla demokratiskt beslutsfattande med hjälp av IT-stöd. Samtidigt har fenomenet en dubbel funktion, att initiera sociotekniska mekanismer som syftar till att styra, kontrollera och normalisera deltagande, vilket också bidrar till skapandet av ett symboliskt eDeltagande. Detta får till följd att aktiviteter för att främja eDeltagande kan fungera i båda riktningarna, det vill säga omväxlande främja och hindra deltagande. I detta paper beskrivs lokala aktiviteter som syftar till att anpassa IT-verktyg för eDeltagande utifrån lokala förutsättningar. Effekten blir den motsatta, de lokala arbetsrutinerna och tillämpningarna bidrar till att justera utvecklingen av verktygen till att överensstämma med vad som anses legitimt på området, vilket i sin tur stänger för innovativt eDeltagande.

  • 42. Ekelin, Annelie
    “What’s Up Over There?” Reflections of development of e-government in the States of California and Washington2005Övrigt (Övrigt vetenskapligt)
    Abstract [sv]

    Enligt Clark Kelso, CIO of the State of California och tillika guvernör Schwarzeneggers rådgivare i IT frågor, pendlar e-government utvecklingen och myndigheternas Internet- funktionaliteten i USA någonstans mellan stadierna ett, två och tre, där nivå ett enkelt uttryckt är att presentera information om myndigheten och dess service på statiska webbplatser. Några tjänster placerar sig högre (enkelriktad eller dubbelriktad interaktivitet) och USA har också några utvecklade transaktionstjänster varav några är särskilt viktiga för medborgare. Men när det gäller att ta sig upp på det fjärde trappsteget i utvecklingstrappan, vilket motsvarar en hög integrationsnivå av sociala och tekniska nätverksfunktioner i syfte att sammanlänka myndigheter och andra sociala institutioner samt deras datasystem, gör USA som många andra länder - planar ut och hejdar utvecklingsprocessen. Samtidigt satsas stora nationella reusurser på säkerhetsförbättringar av datasystem och säkerhetsrelaterad organsiationsplanering. Det är också en fokusering på att införa lokala kvalitetskriterier för att identifiera "best practice" och hur man bäst stödjer utökad samverkan. Andra viktiga aspekter är den pågående omstruktureringen av myndigheteststrukturer likaväl som arbetsorganisering lokalt, där införandet av tekniklösningar både ses som något som skapar problem, samtidigt som de anses spela en avgörande för att komma till rätta med de problem som de paradoxalt också bidrar till att skapa.

  • 43. Ekelin, Annelie
    “Who makes an active citizen? Dialogue about re-configuration of roles”.2007Övrigt (Övrigt vetenskapligt)
    Abstract [sv]

    Presentationen adresserar nya roller av aktivt medborgarskap samt social networking och nya medier.

  • 44. Ekelin, Annelie
    Working with the Fogbow: Design and Reconfiguration of services and Participation in E-Government2003Licentiatavhandling, sammanläggning (Övrigt vetenskapligt)
    Abstract [sv]

    Denna licenciat avhandling diskuterar bland annat regnbågars och dimbågars relevans som metaforer för tillgång till teknik. Vidare presenteras utvärderingar och studier samt reflektioner kring politik, utveckling av e-government och e-demokrati, även benämnd 24-timmarsmyndigheten. Dessa studier av olika praktiker och diskurser relateras till design och utveckling av elektroniska tjänster på lokal, regional och nationell nivå. Syftet bakom den pågående omvandlingsprocessen är en vilja att modernisera och effektivisera offentlig administration. Denna förändring och modernisering av offentlig service är avsedd att få tills tånd förändring inom såväl offentlig administration som vad gäller utformning och erbjudande av offentliga tjänster, och att stimulera verksamhetsutveckling. Tjänster erbjuds elektroniskt och tillskapas utifrån ett medborgarperspektiv (citizen-centered-approach). I en sådan omfattande omvandlingsprocess spelar kommunikationen mellan medborgaren och offentliga myndigheter en väsentlig roll. Teman som ansvarstagande (accountability), tillgänglighet(accessibility) och deltagande (participation), utgör aktiva delar av denna omstrukturering som får effekter för utvecklingen av publika tjänster, verksamheter och utövandet av medborgarskap. Samtidigt gestaltas och omskapas också själva förändringsprocessen utifrån vad som faktiskt sker i olika praktiker. I sammanlagt sex paper diskuteras, med olika utgångspunkt, hur denna omstrukturering tar sig uttryck. Teori- och metodram är hämtade från flera discipliner och tillämpade forskningsområden, några exempel är feministiska teorier, deltagande (participatory, även collaborative) design, samt community informatics med syfte att skapa en holistisk, mångfacetterad förståelse och ge utrymme för den komplexitet som den pågående utvecklingen inom e-government och e-demokrati omfattar.

  • 45. Ekelin, Annelie
    et al.
    Anderberg, Peter
    Reddy, Kishore
    The Augment Project: Co-Constructive Mapping and Support of Accessibility and Participation2010Ingår i: Lecture Notes in Computer Science, Springer Verlag , 2010, Vol. 6229/2010, s. 95-103Konferensbidrag (Refereegranskat)
    Abstract [sv]

    Detta paper presenterades vid The Second International Conference on e-Participation, e-Part 2010, i Lausanne, Switzerland, Sept. 2010 och beskriver ett pågående forsknings- och utvecklingsprojekt; Augment-projektet. Bidraget presenterar bland annat arbetet med proof-of-concept utveckling samt diskuterar och problematiserar distinktionen mellan användargenererad information och användarskapat innehåll.

  • 46. Ekelin, Annelie
    et al.
    Elovaara, Pirjo
    Eriksén, Sara
    Dittrich, Yvonne
    Hansson, Christina
    Landén, Sölve
    Larsson, Anita
    Olén, Ida
    Winter, Jeff
    KomInDu: A Small Project about Big Issues2004Konferensbidrag (Refereegranskat)
    Abstract [en]

    In this short paper, we present glimpses from an interdisciplinary research and development project aimed at enhancing local democracy by developing ICT support for the consultation process around the comprehensive plan of a municipality. For the participating researchers, the project offered the opportunity of combining and comparing approaches and methods from two different design traditions that share democratic ideals and ambitions of nurturing citizen/user participation in design processes. This proved to be more challenging than we had originally anticipated. Differences in perspective gave different interpretations of the design context as well as of how participatory the processes actually were.

  • 47. Ekelin, Annelie
    et al.
    Eriksén, Sara
    Aktiv på egna eller andras villkor – hur blir man delaktig?2010Ingår i: Förvaltning och medborgarskap i förändring / [ed] Lindblad-Gidlund, Katarina; Ekelin, Annelie; Eriksén, Sara; Ranerup, Agneta, Lund: Studentlitteratur , 2010, s. 47-65Kapitel i bok, del av antologi (Refereegranskat)
    Abstract [sv]

    The aim of this book is to contribute to the development of a dialogue between ongoing research and established practice in the area of e-administration. Just as established practice consists of many different established pratices within the public sector , researchers who are interested and involved in the area of e-administration also represents a number of different perspectives and academic disciplines. This chapter is about development of e-participation as a part of e-government. The chapter discusses how active citizenship is co-constructed and shaped. Questions about how active citizenship is matched by "active politicianship" and active civil servant-ship are raised besides questions about what it means to become an active citize. Is it for example possible to become active by being deliberatively inactive in certain administrative processes? The discussion is based on combined development work and research in several projects within public sector.

  • 48. Ekelin, Annelie
    et al.
    Eriksén, Sara
    Blekinge Tekniska Högskola, Fakulteten för datavetenskaper, Institutionen för kreativa teknologier.
    Citizen-Driven Design: Leveraging Participatory Design of E-Government 2.0 Through Local and Global Collaborations.2014Ingår i: Case Studies in e-Government 2.0. Changing Citizen Relationships. / [ed] Boughzala, Imed; Janssen, Marijn; Assar, Saïd, Springer , 2014Kapitel i bok, del av antologi (Refereegranskat)
    Abstract [en]

    The goal of this paper is to present how citizen-driven design of e-government can be promoted through trans-local cooperation. Our case study consists of the Augment project, which focuses on the design of a mobile service for co-creation of local accessibility. Our approach is action research based in the Scandinavian tradition of Participatory design. Experiences from this project highlight issues concerning how to reconfigure the basis for design of public services. In order to cultivate spaces for citizen-driven design and local innovation, we made iterative use of global collaborations. In the initial phase, influences from R&D cooperation with India provided new spaces for participatory design practices. In the next phase, a proof-of-concept process allowed for broader local stake-holder involvement. In the third phase, the service concept was shared and expanded with partner regions in Europe through exchange of Best Practices. Currently, we are moving towards phase four, the commercialization process. Beyond the iterative design of the mobile service itself, and what trans-local collaboration contributed in this context, we also discuss reconceptualization of innovation as incremental change. We argue that transnational collaboration can be deliberately made use of for leveraging incremental change on a local level and strengthening regional innovation systems and practices.

  • 49. Ekelin, Annelie
    et al.
    Eriksén, Sara
    Does user participation matter in the design and development of e-participation tools? Experiences from a proof-of-concept project2011Konferensbidrag (Refereegranskat)
    Abstract [sv]

    Detta paper presenterar erfarenheter från utveckling av proof-of-concept avseende en mobil tillgänglighetstjänst; Augment. Samarbete mellan flera parter (stakeholders) analyseras utifrån participatory design (PD) eller kollaborativ design approach. Diskussion om svårigheter och möjligheter att kombinera PD med ansatser till "open innovation" och användning av sociala media utifrån användares behov och krav avseende användardriven utveckling av verktyg för e-deltagande. Hur möter man krav på användare on-demand kontra utvecklare on-demand ? Och hur kan detta kombineras med traditionella systemutvecklingsmetoder?

  • 50. Ekelin, Annelie
    et al.
    Eriksén, Sara
    Making an exit in research: ethical and practical implications in a society dependent on sustainability2004Konferensbidrag (Refereegranskat)
    Abstract [en]

    This paper draws upon experiences and involvement in several joint research- and development (R&D) projects, organised as a kind of “micro innovation system”, involving multi-organisational and multi-disciplinary cooperators, mainly within the area of e-government or IT-support for homecare. Each project was organised around development or costumization of a computer application, supporting for instance on-line public services, citizen participation or IT-support for home care within the public sector. However, after realisation of the projects, only a few of the applications are maintained. These projects could be regarded as concrete examples of the ongoing reconfiguration of a cluster in a regional innovation system (Miettinen, 2002, p.17, OECD, 1999), and not just as single, stand-alone projects in an expanding region, but also as vital parts in ongoing enactment and refiguration of an extensive national innovation system. The issue then becomes : what implications does this joint innovative growth-stimulation have for the question of completion of research in a growth-intense region, which is concentrating not solely on quick fixes but also on stabilizing innovation? What are the practical and ethical consequences of “making an exit” in the middle of an ongoing mustering of strength – for instance for the citizens, the researchers and the society? These issues are discussed in relation to empirical material gathered during involvement in the start-up of an e-government arena, within the framework of TANGO (Thematic arenas Nourish Growth Opportunities), a program partly funded through Innovative Actions within the European Regional Development Funding (ERDF). Findings, reflections and insights show tensions and ongoing negotiations concerning different perspectives expressed as process- as well as product-orientation in the development. The large amount of ICT-projects, are seen from another perspective, also contributing to the increasing growth in the region. One of the municipalities was appointed “National Leader in Growth municipality” in the year of 2001. The TANGO project itself may actually also be seen as a result of increased regional growth. But the question still remains: is it ever possible to stabilize innovation?

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