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  • 1. Dittrich, Yvonne
    et al.
    Ekelin, Annelie
    Elovaara, Pirjo
    Eriksén, Sara
    Hansson, Christina
    Making e-Government Happen. Everyday co-development of services, citizenship and technology.2003Conference paper (Refereed)
    Abstract [en]

    In a joint research project concerning the use and design of IT in public services, we are using a simple figure of on-going, design-oriented interactions to highlight shifting foci on relationships of codevelopment of services, citzenship and technology. We bring together a number of concrete examples of this on-going everyday co-development, presented from the different perspectives that we, as researchers from different disciplines and traditions, represent in the project. The article explores and discusses wokring relations of technology production and use that we see as central to what is actually making e-government happen - or not happen. The main challenge in this area, as we see it, concerns making visible, and developing supportive infrastructures for, the continuing local adaptation, development and design in use of integrated IT and public services.

  • 2. Dittrich, Yvonne
    et al.
    Eriksén, Sara
    Hansson, Christina
    PD in the Wild: Evolving Practices of Design in Use2002Conference paper (Refereed)
    Abstract [en]

    The when and where of participatory design has traditionally been set, primarily, by the software design project. However, modern IT networks with a variety of applications from different software providers, new web-design tools, and the integration of customization processes with on-going version management, are just a few of the developments that are moving participation around IT design issues beyond the traditional software project. Using examples from a research project focusing on existing work practices and IT in use in public service administration, we explore various understandings of design, which challenge some of the assumptions underlying the basic framework of participatory design. If design is seen as continually on-going, and intricately interwoven with use, this raises several important issues for participatory design. It highlights design for change. It points towards the need for reconsidering software design processes. It brings into focus issues of coordination between use, design in use and adaptation and development. Crucially, it raises issues about shop floor IT management, that is, organizational and technical support for local adapting, and continual design and development in use, of IT, and the need for models and methods for sustainable, distributed co-constructive design processes.

  • 3. Dittrich, Yvonne
    et al.
    Rönkkö, Kari
    Eriksson, Jeanette
    Hansson, Christina
    Lindeberg, Olle
    Cooperative method development: Combining qualitative empirical research with method, techniqueand process improvement2008In: Empirical Software Engineering, ISSN 1382-3256, 1573-7616, Vol. 13, no 3, p. 231-260Article in journal (Refereed)
    Abstract [en]

    The development of methods tools and process improvements is best to be based on the understanding of the development practice to be supported. Qualitative research has been proposed as a method for understanding the social and cooperative aspects of software development. However, qualitative research is not easily combined with the improvement orientation of an engineering discipline. During the last 6 years, we have applied an approach we call ‘cooperative method development’, which combines qualitative social science fieldwork, with problem-oriented method, technique and process improvement. The action research based approach focusing on shop floor software development practices allows an understanding of how contextual contingencies influence the deployment and applicability of methods, processes and techniques. This article summarizes the experiences and discusses the further development of this approach based on several research projects in cooperation with industrial partners.

  • 4. Dittrich, Yvonne
    et al.
    Rönkkö, Kari
    Lindeberg, Olle
    Eriksson, Jeanette
    Hansson, Christina
    Co-Operative Method Development revisited2005Conference paper (Refereed)
    Abstract [en]

    During the last five years, we applied a research approach we call 'Co-operative Method Development' formulated on first experience with empirical research focusing especially on the social side of software engineering. This position paper summarizes the experiences and discusses the improvement and further development of this research approach based on our experiences in different research projects in co-operation with industrial partners.

  • 5. Ekelin, Annelie
    et al.
    Elovaara, Pirjo
    Eriksén, Sara
    Dittrich, Yvonne
    Hansson, Christina
    Landén, Sölve
    Larsson, Anita
    Olén, Ida
    Winter, Jeff
    KomInDu: A Small Project about Big Issues2004Conference paper (Refereed)
    Abstract [en]

    In this short paper, we present glimpses from an interdisciplinary research and development project aimed at enhancing local democracy by developing ICT support for the consultation process around the comprehensive plan of a municipality. For the participating researchers, the project offered the opportunity of combining and comparing approaches and methods from two different design traditions that share democratic ideals and ambitions of nurturing citizen/user participation in design processes. This proved to be more challenging than we had originally anticipated. Differences in perspective gave different interpretations of the design context as well as of how participatory the processes actually were.

  • 6.
    Ekstrand, Susanne
    et al.
    Blekinge Institute of Technology, Department of Human Work Science and Media Technology.
    Hansson, Christina
    Blekinge Institute of Technology, Department of Human Work Science and Media Technology.
    Design och utveckling av IT-verktyg: ger ringar på vattnet i en organisation2001Independent thesis Basic level (degree of Bachelor)Student thesis
    Abstract [en]

    Detta kandidatarbete i datavetenskap och arbetsvetenskap, beskriver design- och utvecklingsprocessen av ett IT-verktyg mellan Ronneby kommun och konsultföretaget TietoEnator, Göteborgskontoret. Rapporten behandlar samarbetet mellan konsult och medutvecklare. I samarbetet förs organisationen in i verktyget och verktyget i organisationen. Begrepp som är centrala i detta samarbete är design, medutveckling och tailoring. En frågeställning som följer rapporten är om distansarbete och medutveckling kan vara ett bra arbetssätt vid design och utveckling av programvara, då organisationen ska föras in i verktyget, samt vilka för- och nackdelar som kan finnas med detta arbetssätt. Våra studier visar att distansarbete är ett bra komplement till personliga möten mellan konsult och medutvecklare. Det finns flera för- och nackdelar med distansarbete. Genom medutvecklingen ges medutvecklaren möjlighet att påverka verktyget genom att komma med designförslag som ger en utökad anpassningsbarhet för framtiden. Förankringen hos medarbetarna i organisationen är betydelsefull för hur de kommer att ta emot verktyget. Långsiktigheten i design- och utvecklingsprocessen har betydelse då organisationer kontinuerligt förändras över tid. Verktyget bör därför vara flexibelt och anpassningsbart. I slutet av rapporten ges förslag på hur en design- och utvecklingsprocess bör genomföras, utifrån författarnas studier under kandidatarbetet.

  • 7. Elovaara, Pirjo
    et al.
    Eriksén, Sara
    Ekelin, Annelie
    Hansson, Christina
    Nilsson, Monica E
    Winter, Jeff
    Educational programs in e-government: An active, practice- and design-oriented network?2004Conference paper (Refereed)
    Abstract [en]

    In the autumn of 2004, two higher educational programs in e-government will be starting up at Blekinge Institute of Technology in Southern Sweden. One of these is a Master’s level program, while the other is a more basic, two-year vocational education. Each will be the first of its kind in Scandinavia, and both will be offered as net-based distance education. The interdisciplinary group of researchers/teachers now developing the courses for these educational programs, in co-operation with several other research groups in Scandinavia, see this co-construction of distance education as the beginning of an active Scandinavian network of competence around higher education and ongoing research and development in the e-government area. We are currently exploring the possibilities of using distance education in this area as a way of networking around on-going e-government research and competence enhancement in Scandinavia. The Scandinavian tradition of Participatory Design, as well as ideas about e-government as constantly ongoing co-construction, have inspired us in our work with developing the new educational programs. A reference group consisting of representatives from a number of municipalities and various government agencies plays an important role in this work.

  • 8. Eriksén, Sara
    et al.
    Ekelin, Annelie
    Elovaara, Pirjo
    Dittrich, Yvonne
    Hansson, Christina
    Winter, Jeff
    What have we learned from the TANGO arena for regional cooperation in Southern Sweden?2004Conference paper (Refereed)
    Abstract [en]

    The TANGO e-government arena is a project in Southern Sweden, funded by the Innovative Actions of the European Regional Development Fund. The project is now nearing its end, and we are thus at the stage of reflectively reviewing what has actually been accomplished and how this relates to the original goals of the project. In July 2002, when the project began, the aim was to establish cooperation between the public sector, private enterprise and university-based research in designing public e-services. In cooperating around development of new, integrated services, catering to various categories of users as well as to a growing diversity of mobile technologies, we have aimed towards es-tablishing feedback channels between practice and theory, between use and design, and between different academic disciplines where we see a need to synchronize the models and methods we work with. Our research questions have focused on exploring and managing multi-perspectivity as a resource for design. In this paper we look at how we organized our cooperation around these goals, and attempt to address those basic summing-up-the-project questions; How well have we succeeded? What have we learned in the process?

  • 9.
    Hansson, Christina
    Blekinge Tekniska Högskola [bth.se], The Library.
    Lärarlärdom Högskolepedagogisk konferens 20142014Collection (editor) (Other academic)
    Abstract [sv]

    Högskolepedagogisk utveckling har under senare år fått en tydligare och mer framträdande roll vid universitet och högskolor. Under senare år har också ett allt större fokus riktats mot utbildningars resultat. Frågor som rör kvaliteten i undervisningen blir därmed centrala. Att utveckla och stödja lärares pedagogiska skicklighet samt belysa villkoren för den undervisning som bedrivs inom högre utbildning är angeläget. Behovet av en gemensam samlingspunkt för pedagogiska och didaktiska diskussioner där BTH:s och Högskolan i Kristianstads lärare kan träffas och föra dessa diskussioner tillsammans och över ämnesgränser är stort. Genom att anordna en årlig högskolepedagogisk konferens vill vi främja ett utbyte av erfarenheter från den dagliga undervisningen och insikter kring det lärande som möjliggörs. Lärarlärdom 2014 gick av stapeln på Blekinge Tekniska Högskola den 20 augusti och samlade ett femtiotal deltagare. Den inledande föreläsningen samt ytterligare fem presentationer finns inspelade och nås via: http://distans.hkr.se/wid/ChristinaHansson/lararlardom_bth2014/

  • 10.
    Hansson, Christina
    Blekinge Institute of Technology, Education Development Unit.
    Lärarlärdom, högskolepedagogisk konferens, 20172017Conference proceedings (editor) (Refereed)
    Abstract [sv]

    Högskolepedagogisk utveckling har under senare år fått en tydligare och mer framträdande roll vid universitet och högskolor. Under senare år har också ett allt större fokus riktats mot utbildningars resultat. Frågor som rör kvaliteten i undervisningen blir därmed centrala. Att utveckla och stödja lärares pedagogiska skicklighet samt belysa villkoren för den undervisning som bedrivs inom högre utbildning är angeläget. Behovet av en gemensam samlingspunkt för pedagogiska och didaktiska diskussioner där lärare och andra yrkeskategorier som är intresserade av av ämnet på BTH, Högskolan i Kristianstads och Linnéuniversitetet kan träffas och föra dessa diskussioner tillsammans och över ämnesgränser är stort. Genom att anordna en årlig högskolepedagogisk konferens vill vi främja ett utbyte av erfarenheter från den dagliga undervisningen och insikter kring det lärande som möjliggörs.

    Lärarlärdom 2017 gick av stapeln på Blekinge Tekniska Högskola, campus Karlshamn den 16 augusti och samlade ett femtiotal deltagare.

  • 11.
    Hansson, Christina
    Blekinge Institute of Technology, Education Development Unit.
    Lärarlärdom: högskolepedagogisk konferens 20192019Collection (editor) (Refereed)
    Abstract [sv]

    Högskolepedagogisk utveckling har under senare år fått en tydligare och mer framträdande roll vid universitet och högskolor. Under senare år har också ett allt större fokus riktats mot utbildningars resultat. Frågor som rör kvaliteten i undervisningen blir därmed centrala. Att utveckla och stödja lärares pedagogiska skicklighet samt belysa villkoren för den undervisning som bedrivs inom högre utbildning är angeläget. Behovet är stort av en gemensam samlingspunkt för pedagogiska och didaktiska diskussioner där lärare och andra yrkeskategorier som är intresserade av av ämnet kan träffas och föra dessa diskussioner tillsammans och över ämnesgränser. Blekinge Tekniska Högskola, Högskolan i Kristianstad och Malmö universitet samarrangerar därför den årliga högskolepedagogiska konferensen Läralärdom.

    Lärarlärdom 2019 gick av stapeln på Blekinge Tekniska Högskola i Karlskrona den 15 augusti och samlade ett sjuttiotal deltagare. Ett urval av konferensens presentationer finns på https://play.bth.se

  • 12.
    Hansson, Christina
    Blekinge Institute of Technology, Department of Human Work Science and Media Technology.
    User Driven Software Development in a Small Company2002Independent thesis Advanced level (degree of Master (One Year))Student thesis
    Abstract [en]

    Field studies, interviews and participative observations have been the main methods in this master thesis where the author has studied, and partially participated, in the development process of a booking system called FRI. Idavall is the small company that develops this suc-cessful software despite small resources. Characteristic for Idavall is in the way they manage to involve their about 1300 users in the development process. The development process is highly flexible which is required when rapidly changes are common. The overall question in this thesis is: How do Idavall manage to develop this software in a flexible way and successfully involve their users in the development process? Idavall arranges FRI-meetings, courses and demonstrations where users meet each other and a representative from Idavall. All participants discuss FRI and have the opportunity to propose changes, improvements and report bugs. One of the most important parts of the busi-ness idea of Idavall is to offer a proper, friendly and professional support. The support is one of the most important possibilities to be informed about the users? needs, wishes and propos-als. This, what I called, user driven development has a lot of common with Participatory De-sign (PD) where users participate in the design of new software. PD implies that users of software should take part in decisions that affect the system and the way it is used and de-signed. Idavall make use of a kind of Customer Relationship Management (CRM), which is a concept used in the marketing arena. The objective of CRM is to create a strong, mutual and trustful relationship between supplier and customer. By using CRM in combination with PD it is possible to enhance the user participation and enable user driven development. The company has a flexible development process, which is built on an informal way of driving the process. Informal meetings are common where decisions about changes and im-provements are taken quickly. New versions are delivered about 20 times a year. The employ-ees meet several times a day in the central located coffee room and discuss problems. The development process has a lot of common with Extreme Programming (XP), which is a software development methodology that aims to make software development more flexi-ble and focus on highly flexible environments with quickly changing requirements. XP is de-scribed briefly and comparisons are made to the development process of FRI as well as short-comings of XP in the context of PD.

  • 13. Hansson, Christina
    et al.
    Dittrich, Yvonne
    Gustavsson, Björn
    Zarnaak, Stefan
    How agile are industrial software development practices?2006In: Journal of Systems and Software, ISSN 0164-1212, E-ISSN 1873-1228, Vol. 79, no 9Article in journal (Refereed)
    Abstract [en]

    Representatives from the agile development movement claim that agile ways of developing software are more fitting to what is actually needed in industrial software development. If this is so, successful industrial software development should already exhibit agile characteristics. This article therefore aims to examine whether that is the case. It presents an analysis of interviews with software developers from five different companies. We asked about concrete projects, both about the project models and the methods used, but also about the real situation in their daily work. Based on the interviews, we describe and then analyze their development practices. The analysis shows that the software providers we interviewed have more agile practices than they might themselves be aware of. However, plans and more formal development models also are well established. The conclusions answer the question posed in the title: It all depends! It depends on which of the different principles you take to judge agility. And it depends on the characteristics not only of the company but also of the individual project.

  • 14. Hansson, Christina
    et al.
    Dittrich, Yvonne
    Randall, Dave
    Agile Processes Enhancing User Participation for Small Providers of Off-the-Shelf Software2004Conference paper (Refereed)
    Abstract [en]

    To survive in todayrsquos competitive software market, software developers must maintain contact with their customers and users and adopt a flexible organization which allows response to feedback and the changing requirements from the use-context. This also requires a software development that enables change proposals and error reports to be acted upon quickly. The present article uses a case study of a flexible development practice which so far has proved to be sustainable and successful to reconsider user involvement and software development practices of small software providers from an agile perspective. Implementing an agile process may allow for competitive flexibility without necessarily jeopardizing quality.

  • 15. Hansson, Christina
    et al.
    Dittrich, Yvonne
    Randall, Dave
    How to include users in the development of off-the-shelf software: A case for complementing participatory design with agile development2006Conference paper (Refereed)
    Abstract [en]

    This paper describes and discusses a non-traditional approach to participatory design, one which is combined with an agile-like software development process. In this case, the size of the company combined with a distributed population of users has a serious impact on the software development process. The small software company in our study resolves this problem with an unconventional amalgam of participatory design and agile processes which seems to suit their situation. By using different kinds of user participation the small software provider is able to keep in contact with users on a daily basis. Users convey requirements for new functionalities, give feedback and report errors. Users' feedback and proposals form the basis for further development. The paper relates our observations to other research on participatory design in unconventional settings and discusses the conditions under which agile software development can complement participatory design.

  • 16. Hansson, Christina
    et al.
    Jedemark, MarieNygren, Åse
    Lärarlärdom, Högskolepedagogisk konferens 2009-20102011Collection (editor) (Other academic)
    Abstract [en]

    Högskolepedagogiska paper som bygger på empiriska undersökningar inom olika ämnesområden On Curriculum, Bildung and the Dialogue Seminar, ”Funkade bra!” – studenters upplevelser av studentstyrt litteraturseminarium, Learning Machine Learning: A Case Study, Stödjande av ett Community Of Practice för studenter, Learning Tools with Pedagogical Standards, Integration av matematik och teknik på ingenjörsutbildningar, Thesis Writing in Business Education – from a Student Perspective, Reflections on Threshold Concepts as Applied to a New E-Learning Tool: A Pilot Study at HKR Spring 2010, Fri tankeprocess och medvetenhet om kreativitet: En studie av studenters kreativa utveckling i kursen Kreativitet, Idéer och Innovation ur ett psykologiskt perspektiv, Notes on Attitudes to Statistics among Swedish Psychology and Education Science Students: The Effects of Self-perception and Anxiety, Från magkänsla till professionell kunskap inom distansutbildning Rapport från ett SoTL-projekt.En kritisk reflektion över didaktik i praktiken

  • 17.
    Hansson, Christina
    et al.
    Blekinge Tekniska Högskola [bth.se], The Library.
    Karlsson, LeifNygren, ÅseBlekinge Tekniska Högskola [bth.se], The Library.
    Lärarlärdom Högskolepedagogisk konferens 20122013Collection (editor) (Other academic)
    Abstract [sv]

    Högskolepedagogisk utveckling har under senare år fått en tydligare och mer framträdande roll vid universitet och högskolor. Under senare år har också ett allt större fokus riktats mot utbildningars resultat. Frågor som rör kvaliteten i undervisningen blir därmed centrala. Att utveckla och stödja lärares pedagogiska skicklighet samt belysa villkoren för den undervisning som bedrivs inom högre utbildning är angeläget. Behovet av en gemensam samlingspunkt för pedagogiska och didaktiska diskussioner där BTH:s och Högskolan i Kristianstads lärare kan träffas och föra dessa diskussioner tillsammans och över ämnesgränser är stort. Genom att anordna en årlig högskolepedagogisk konferens vill vi främja ett utbyte av erfarenheter från den dagliga undervisningen och insikter kring det lärande som möjliggörs. Lärarlärdom 2012 gick av stapeln på Blekinge Tekniska Högskola den 15 augusti och samlade ett femtiotal deltagare. Den inledande föreläsningen samt ytterligare tre presentationer finns inspelade och finns på Medieportalen på Blekinge Tekniska Högskola. http://tuba.bth.se/medieportal/play/510/Lararlardom-pa-BTH

1 - 17 of 17
CiteExportLink to result list
Permanent link
Cite
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  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
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  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf