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  • 1.
    Ekelin, Annelie
    Blekinge Tekniska Högskola, Institutionen för arbetsvetenskap, medieteknik och humaniora.
    It Takes More than Two to TANGO:Co-constructing Situated Accountability through a Local E-Government Arena2003Konferansepaper (Fagfellevurdert)
    Abstract [sv]

    E-demokrati, e-government, situerat ansvarstagande, informatik och politik, triple helix, medborgare

  • 2.
    Ekelin, Annelie
    Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation.
    To Be or Not to Be Active: Exploring Practices of eParticipation2006Inngår i: Electronic Government, Berlin: Springer Berlin / Heidelberg , 2006, s. 107-118Kapittel i bok, del av antologi (Annet vitenskapelig)
    Abstract [en]

    This chapter discusses the interplay of participation and non-participation within institutional and public practices of electronically mediated policy-making in the local public sector. The aim is to contribute to practice-based development of situated theoretical conceptualisation in the research domain. Applying a dialectical analysis, including also examples and processes of dissociation detected in ethnographic studies of actual use and design of these technologies, suggests a re-specification of the conceptual basis of eParticipation.

  • 3.
    Eriksén, Sara
    et al.
    Blekinge Tekniska Högskola, Sektionen för teknik, Avdelningen för för interaktion och systemdesign.
    Eliasson, Charlott
    Fiedler, Markus
    Blekinge Tekniska Högskola, Sektionen för teknik, Avdelningen för telekommunikationssystem.
    Chevul, Stefan
    Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation.
    Ekelin, Annelie
    Blekinge Tekniska Högskola, Sektionen för teknik, Avdelningen för för interaktion och systemdesign.
    Mapping service quality: measuring and comparing quality of experience and quality of service for Internet-based map services2007Konferansepaper (Fagfellevurdert)
    Abstract [en]

    In this paper, we present an on-going research project in which we are focusing on examining how users of map-based services on-line experience the quality of these services when the traffic load is high, and how the users' experiences of acceptable or not acceptable quality can be related to measurable parameters which can be used to manage network traffic and improve technical solutions. The project is a multi- and interdisciplinary project in cooperation between researchers within human work science and informatics, and researchers within telecommunication systems. Additionally, there are two external partners in the project: a provider of Internet-based map services, and a municipality which uses this provider's map services regularly. One of the main methodological issues addressed in the project is how laboratory based, quantitative research methods from research on Quality of Service in the telecommunication systems area can be related to qualitative research methods focusing on workplace- or other live-world based use situations and Quality of Expereince as defined by users of the services. How can experiments and studies be designed, and results shared, such that both network traffic measuring and evaluation of user experiences retain their own paradigmatic validity and relevance, while fruitfully informing service design?

  • 4. Wessels, Bridgette
    et al.
    Dittrich, Yvonne
    Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation.
    Ekelin, Annelie
    Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation.
    Eriksén, Sara
    Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation.
    Creating Synergies Between Participatory Design of E-Services and Collaborative Planning2012Inngår i: International Journal of E-Planning Research (IJEPR), ISSN 2160-9918, Vol. 1, nr 3, s. 1-16Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    In this article, the gap between participatory design of services and planning processes is identified. This means that any innovations in service design – whether technological, social, or locality-based – are not fully developed. The authors address the relationship between operational design and strategic planning. The article feeds some of the insights gained from participatory design into debates about collaborative and communicative planning by drawing on two exemplars. One focuses on creating a synergy between designing and planning in transforming neighborhood-based children’s services: the other discusses the design of Web 2.0 for on-line public consultancy for comprehensive planning and for mobile services for disabled people. All require synergies between operational design and strategic planning to support participation in collaborative planning for accessibility in urban spaces. The article shows how the development of design constituencies within various contexts of participatory design provides a vehicle for developing collaborative and communicative planning.

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