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  • 1001.
    Svensson, Martin
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    When being wrong might be right: on overconfidence as an evolutionary mechanism of nascent entrepreneurs2015Inngår i: Innovation and Entrepreneurship in the Global Economy: Knowledge, Technology and Internationalization / [ed] Charlie Karlsson, Urban Gråsjö and Sofia Wixe, Edward Elgar Publishing, 2015, s. 237-258Kapittel i bok, del av antologi (Fagfellevurdert)
    Abstract [en]

    Empirical regularities regarding start-ups that do not show prolonged longevity have been known for some time. In this chapter, the regularity is argued to originate from an interaction between cognition-laden characteristics of entrepreneurs and contextual conditions. Overconfidence is argued to cause miscalibration of objective probabilities of success, which in turn causes excess entry, but also to negatively affect survival rates. Moreover, overconfidence is argued to be an evolutionary mechanism that helps explain the distribution of entrepreneurs at the local level. It does so by advocating overconfident entrepreneurs to be more likely to beacon personal, but miscalibrated, beliefs to others and thereby set off spillover effects. The bias is therefore argued to be detrimental to actors at an individual level (as it negatively affects survival rates), but favorable at the system level (as it facilitates spillover effects). The concluding discussion of these matters is extended by a discussion of policy issues.

  • 1002.
    Svensson, Martin
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Hällgren, Markus
    Listen! On audiobased sensemaking in emergency call taking practice2014Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Emergency call taking is a high-stake situation where errorless decisions must be made under ambiguous, emotionally volatile and time-critical conditions. The primary mean for communication, the telephone, restricts call takers to a single modality—their hearing—making information gathering difficult.  Through an in- situ study, using interviews, observations and archival records, we develop understanding of call takers every day decision practices. Emergency call takers emphasize the role of sociomaterial cues, such as background sounds of the context and emotional cues, referring to the state of the caller, when making sense of emergency calls. More specifically, they engage in matching and mismatching of non-verbal cues, facets that constitute building blocks for decoupled and coupled sensemaking processes. Theoretical and practical implications of such single modal sensemaking are further discussed.

  • 1003.
    Svensson, Martin
    et al.
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Hällgren, Markus
    Umeå universitet, SWE.
    Sensemaking in sensory deprived settings: The role of non-verbal auditory cues for emergency assessment2018Inngår i: European Management Journal, ISSN 0263-2373, E-ISSN 1873-5681, Vol. 36, nr 3, s. 306-318Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Emergency calls are high-stake situations characterized by volatile and time-critical conditions. The use of the telephone restricts sensory perception to a single modality-hearing-which makes both sensemaking and embodied sensemaking more difficult. Using observations, interviews, and organizational documents, we unveil how attention to the non-verbal cues of callers and their surroundings assists emergency operators to make sense of incoming calls for help. We find that operators use two practices to prioritize the calls: a frame-confirming practice and a frame-modifying practice. The practices are underpinned by configurations of verbal and non-verbal cues, wherein caller's emotional expressions and environmental sounds are both considered as distinct input. The non-verbal focus in this study extends our understanding of first-order sensemaking within the emergency domain but also in other sensory deprived settings in high-consequence industries. The contributions of this analysis to sensemaking research reside in the revelation that non-verbal cues contextualize and consequently frame the discursive elements of sensemaking. More specifically, this research offers the insight that embodies sensemaking benefits from attention being given to callers' non-verbal cues, rather than valuing only one's own bodily experiences and mere verbal descriptions about events. © 2017.

  • 1004.
    Svensson, Martin
    et al.
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Hällgren, Markus
    The Practice of Listening: (Dis-)embodied Sense Making in Emergency Call Taking.2014Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Emergency call taking is a high-stake situation where errorless decisions must be made swiftly—often under ambiguous, emotionally volatile and time-critical conditions. The use of the telephone restricts operators to a single modality—their hearing—hindering multiple sensory perception.  Through an in-situ study, using observations, interviews and archival records, we develop understanding of operators every day decision practices. Emergency operators emphasize the role of sociomaterial cues, such as background sounds and the emotional state of the caller, when making sense of emergency calls. More specifically, they engage in matching and mismatching of non-verbal cues, facets that constitute building blocks for contraction and broadening of the sensemaking frame. Theoretical and practical implications of such single modal sensemaking are further discussed.

  • 1005.
    Svensson, Martin
    et al.
    Blekinge Tekniska Högskola, Fakulteten för teknikvetenskaper, Institutionen för industriell ekonomi.
    Jacobsson, Mattias
    Rationalizing emotions and emotionalizing reason: The staging of decisions in the ED2014Konferansepaper (Fagfellevurdert)
    Abstract [en]

    In the setting of healthcare in general, and medical Emergency Departments (ED) in specific, decision-making is at the core of almost all activities—ranging from simple medical prescriptions to crucial decisions in life and death situations. Despite the far-reaching rational traditions and objective assumptions characterizing the ED, it has lately been acknowledged that the everyday decision-making involves much more than a simple analytical action-reaction sequences. In order to disambiguate symptoms, doctors need for example to balance on the one side, intuition and emotion-laden (non-reason based) decisions and on the other side, rational (reason based) decisions. For instance, to sensitize clinicians to non-verbal information, such as an odour, may provide an additional information that otherwise could have been overseen. The shifting between different modes (reason and non-reason based) also happens in interaction with others, through means of different channels, and in different locations. Decision-making in the ED therefore become staccato paced rather than distinct and flowing, which also implies that the decision-making skills do not take place in a vacuum, but are rather bound to restrictions of the context in which they take place. How the ED context as such, and the shifting between different modes, influences and shapes the enactment of medical decisions, is however less clear. Based on an in-depth qualitative study conducted at the Stanford Hospital and Clinics’ Emergency Department, the purpose is therefore to describe and analyze how the medical decision-making process unfolds, is staged, and shaped by contextual logics. Theoretically, the paper takes its departure in the psychological decision-making literature. Empirically, the paper is based on more than 200 hours of participant observation, document collection, and semi-structured interviews, which was analyzed using a template-based approach. Through the analysis, two different logics are identified—one ‘backstage logic’ and one ‘front-stage logic’—that both, but in different ways, shape how the decision-making process unfolds and the decisions are staged. The two logics have their underpinnings in dualistic assumptions of traditional decision-making literature, but are context dependent enactments rather than being based on information processing and individual capabilities. Through the logics we explain how Doctors may uphold a professional role, under both institutional and individual decision-making pressures, but also create a sense of public security to meet the widespread expectations of healthcare being a ‘precise science’. By that, we contribute with an enhanced understanding of how reason and non-reason based elements intertwine and serve a purpose for both caregivers and patients. In turn, this helps in bridging the caregivers’ and patients’ sometimes different perspectives by creating realistic assumptions about how medical decisions are made in practice. The study advances our understanding beyond a dualistic and personal emotion versus rationality dichotomy by emphasizing decisions as blends of non-reason and reason-based process by enclosing personal and relational conditions. Such a contextualization is valuable as it increases understanding of that decision-making processes is about more than providing ‘the right’ answer. 

  • 1006. Svensson, Martin
    et al.
    Robson, Ian
    Hot hands or Cold feet of e-Auction Consumers:Aspects of Affect, Construal, Risk and Temporality.2007Konferansepaper (Fagfellevurdert)
    Abstract [sv]

    The paper explores affective, construal and risk aspects of consumer’s judgments and deci-sions at the point of purchasing in e-auctions. Using an eBay example, the paper investigates applicability of psychological theory, revealing a nuanced view of consumer behavior. Obser-vations regarding concert ticket and car sales were utilized in exploring the phenomena. The observations indicated concert tickets to have a sharper raise in prize in comparison to the cars sold, as the auction got close to an ending. Furthermore, the research showed that automatic bidders won most of the auctions. The findings are discussed in terms of a proposed psycho-logical perspective.

  • 1007. Svensson, Peter
    et al.
    Bengtsson, Lars
    Users’ Influence in Social-service Innovations: Two Swedish Case Studies2010Inngår i: Journal of Social Entrepreneurship, ISSN 1942-0676, E-ISSN 1942-0684, Vol. 1, nr 2, s. 190-212Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This article uses case studies to address the sources of social innovation, a major contributor to economic growth and welfare services. Following the findings of user-innovation research in the commercial sector, the authors found that social-problem users innovate new social services for solving specific social problems. They also found that superior problem and solution knowledge is one reason for their ability to do this, that their legitimacy with other potential users is an important factor for their innovations’ diffusion and that the legitimacy of the new social services’ operators with other stakeholders is important for acquiring resources for their projects. This contributes to the understanding of the management of social innovation using the established theoretical framework of user innovation.

  • 1008.
    Svensson, Therese
    et al.
    Blekinge Tekniska Högskola, Institutionen för ekonomi och samhällsvetenskap.
    Järnström, Stefan
    Blekinge Tekniska Högskola, Institutionen för ekonomi och samhällsvetenskap.
    E-learning morgondagens utbildning för Karlskrona Kommun?2000Independent thesis Basic level (degree of Bachelor)Oppgave
    Abstract [sv]

    Syftet med studien är att bidra med sådan kunskap att det nybildade e-learningsföretaget kan skapa ett så attraktivt utbildningspaket som möjligt. Vi (författarna) vill lyfta fram vad som bör tänkas på vid marknadsföring av utbildningspaketet mot en potentiell kund. Om kunden anammar produktidén är det även intressant att ta reda på vilka befintliga utbildningar/kurser utbildningspaketet kan bli ett alternativ eller ett komplement till. Dessutom vill vi se om det är troligt att kunden kan anamma utbildningspaketet inom en tidsperiod av ett år.

  • 1009.
    Säl, Tommy
    et al.
    Blekinge Tekniska Högskola, Sektionen för planering och mediedesign.
    Persson, Kristian
    Blekinge Tekniska Högskola, Sektionen för planering och mediedesign.
    Vad kostar det att marknadsföra sig gratis?2012Independent thesis Basic level (degree of Bachelor)Oppgave
    Abstract [sv]

    Med vår studie vill vi belysa de potentiella nackdelarna som finns med att marknadsföra sig som företag via Facebook. I och med webb 2.0 och den sociala revolutionen, där alla kan dela med sig av vad de vill när de vill, så ökar mängden data så pass mycket att markandsförare måste lära sig hantera detta. All data, statusuppdateringar, flera typer av media samt länkningar har fått termen “de sociala bruset” tilldelat sig. Detta brus måste företagen lära sig att utnyttja eller bryta igenom. Via en komparativ analys kommer vi att ställa Pringles och Nestlés kommunikationsstrategier mot varandra för att kunna urskilja likheter, skillnader och vad vardera del resulterar i. Vi kommer att avgränsa oss till Facebook som valt socialt media och utgå från de strukturella möjligheterna som finns där; användare kan skriva väldigt fritt, marknadsföraren bakom varumärket kan dela med sig av material i flertalet olika utföranden för att anpassa sig till åskådaren samt platsen där marknadsföraren och anhängaren kan konversera fritt - kommentarsfälten. Efter en avslutad analys och summering kom vi fram till ett flertal nackdelar med marknadsföring via Facebook. Många tar för givet att det är gratis, men detta stämmer bara till viss del. Vill du ha ut ett bra resultat måste tid och energi läggas på att föra en bra kommunikation med anhängarna. Det finns även en chans att företagssidan används för att sprida dålig PR av nätaktivister, samt att varumärket blir mer mottagligt för kritik när det “blottas” i och med mer personliga eller för innehållsrika statusuppdateringar.

  • 1010. Sällberg, Henrik
    Customer Rewards Programs: Designing Incentives for Repeated Purchase2010Doktoravhandling, med artikler (Annet vitenskapelig)
    Abstract [en]

    Firms have since long given their regular customers special treatment. With the help of IT, many firms have established formal ways to do this. An example is a so-called customer rewards program (CRP), by which the firm rewards the customer for repeated purchase. Firms allocate large resources in these programs with millions of customers enrolled. Hence, it seems important that the CRP works effectively. By effective we mean that it increases sales. Whether it is effective or not is a matter of how it is designed. A CRP typically comes with membership levels. We study how many membership levels the firm should offer in an effective program. We also study if customers prefer individual or group rewards and whether a CRP can break and create habitual purchasing behavior. In the study, we also analyze under what conditions the customer prefers a CRP over a sales promotion. In general, the study adds to the understanding of Customer Rewards Programs as an incentive structure. There are many different ways to design these incentives and especially the continuing development of IT is expected to influence the future design and role of these types of programs. This study is part of the Swedish Research School of Management and Information Technology (MIT) which is one of 16 national research schools supported by the Swedish Government. MIT is jointly operated by the following institutions: Blekinge Institute of Technology, Gotland University College, Jönköping International Business School, Karlstad University, Linköping University, Lund University, Mälardalen University College, Stockholm University, Växjö University, Örebro University, IT University of Göteborg, and Uppsala University, host to the research school. At the Swedish Research School of Management and Information Technology (MIT), research is conducted, and doctoral education provided, in three fields: management information systems, business administration, and informatics.

  • 1011. Søilen, Klaus Solberg
    An introductory analysis of the theory of probability option pricing1993Annet (Annet vitenskapelig)
    Abstract [en]

    The increased attention being devoted to the formal models of market equilibrium with taxes, does suggest that the Modigliani-Miller perfect world models have become assimilated. Like their counterparts in physics, they have served to define the boundary limits within which acceptable solutions are constrained to lie. So far finance theory is the branch of economics which has made most progress on optimal behaviour in dynamic models with uncertainty.

  • 1012. Søilen, Klaus Solberg
    Boosting Innovation and Knowledge through Delocalization: Market Intelligence at Trade Shows2010Inngår i: Problems & Perspectives in Management, ISSN 1727-7051, E-ISSN 1810-5467, Vol. 8, nr 3, s. 200-208Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Trade shows have consistently been neglected in marketing research, especially the gathering of market information, what is studied under Market Intelligence and directly related to a company’s Knowledge and Innovation. A major reason is that the marketing discipline traditionally has had a strong focus on customers instead of competitors and influencers. In this article we show how the field of Competitive Intelligence is a useful part of the company’s Integrated Marketing Communications. Based on a qualitative method encompassing a case study and exploratory research we followed, coached and traveled with two different groups of companies to major International Trade shows. Based on the information gathered a division into three areas of Intelligence was useful. These were intelligence about products, the booths and the behavior in the booths. For each group a number of Key Intelligence Topics and a set of specific research methods were identified which can make the Market Intelligence process more efficient. We explain why Exhibits or trade shows have much in common with Event Marketing and could be considered a part of the latter.

  • 1013. Søilen, Klaus Solberg
    Business Marketing Intelligence: Analysis and Tools2005Inngår i: Business Marketing Intelligence: Analysis and Tools / [ed] Jenster, Per V.; Hayes, H. Michael; Smith, David E., Copenhagen: Copenhagen Business School Press , 2005, s. 77-119Kapittel i bok, del av antologi (Fagfellevurdert)
    Abstract [sv]

    This chapter discusses business marketing intelligence (BMI), an important activity because it links an organization to its external environment and makes it possible for management to develop informed and rational decisions about markets, competitors, and strategy. We first introduce BMI and explain why it is important. We distinguish BMI from marketing research and argue that BMI is much more than traditional marketing research. We then discuss different types of marketing intelligence; continuous and problem related. New technology is continuously changing the nature of BMI. We analyze the state of the art intelligence software, define principles for how to search for information effectively on the Internet and build integrated business intelligence systems on the Intranet. Then we address issues related to BMI system design, benchmarking, and sources of intelligence. The impacts of demand analysis is highlighted, and we explain customer satisfaction analysis, customer requirements analysis, and sales forecasting. We conclude the chapter with discussions about how to organize and manage intelligence efforts.

  • 1014. Søilen, Klaus Solberg
    Competitive Intelligence at Trade Shows2010Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Findings from the case study confirm previous research by Marshall (1920) and Hayek (1937) about knowledge as a powerful engine of production. At trade shows Knowledge transfer between human being involves extensive communication (Albino, 2004). As suggested by Cook and Brown (1999) the crucial role of practice in learning processes may suggest relying on face-to-face communications rather than on electronic document exchange. This is also emphasized by Argote and Ingram (2000). Furthermore our findings correspond with those of Stringfellow et al. (2006) who suggest that current marketing education do not fully comprehend business imperatives. The same conclusions are found in McKenzie et al. (2002). We also observed poorly defined trade show objectives and an inability to follow them (Dallmeyer, 1998). The trend towards more entertainment as suggest by Friedman (2005) and Jensen (1999) was also confirmed.

  • 1015. Søilen, Klaus Solberg
    INCREASED INTERACTIVITY TO REDUCE DROP-OUT RATE ON DISTANCE LEARNING PROGRAMS2007Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Reduced Drop-out rate as a Financial Risk in Distance Learning Programs Interaction lies at the heart of all education. E-learning is no different. Previous research has shown that the amount of student interaction is likely to improve the distance-learners’ educational experience, e.g. Andrusyszn et al, (1999), and Wright et al, (2000). There is a number of different interactions to consider in education from a pedagogical perspective: Since Moore (1989) defined (1) interaction with the content, (2) interaction with the instructor, and (3) interaction with the students, an additional new fourth dimension has been added by Bouhnik, Dan and Marcus, Tali (2006), named interaction with the system, the interaction with all of the new computer technologies. New and more difficult technology can be a reason for students to drop out, but it can also be a reason for them to stay. It is all a question of what technologies are used and how. As e-learning programs are constantly being developed and universities have become more financially depended upon these programs, the reduction in drop out rates has become an increasingly important issue.

  • 1016. Søilen, Klaus Solberg
    Introduction to the private and public intelligence2005Bok (Annet vitenskapelig)
    Abstract [en]

    Book: This book provides both students and intelligence professionals with basic theory and a number of practical tools to enhance their careers as analysts. Its subject matter goes under many names: competitive intelligence, competitor intelligence, business intelligence, and marketing intelligence. The aim has been to show the logic behind analysis so that the student and the professional may learn the techniques of building or adapting his or her own analysis to fit any practical problem, rather than presenting well-known analyses as if they were static truths. The book is not about state and military intelligence, nor about the history of intelligence. Having said this, it will be apparent to the reader that the scientific methods and tools presented are shared by all the intelligence functions.

  • 1017. Søilen, Klaus Solberg
    Lars Höglund AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Lars Höglund AB, ett svenskt företag som producerar plåtdetaljer för bl.a. medicinsk teknologi, livsmedels- och telekommunikationsindustri, växte kontinuerligt efter det att bolaget blev självständigt 1993. För att bibehålla tillväxten och säkra sin position på den nationella marknaden beslöt företagsledningen att man i samarbete med kompetensnätverket proDesign skulle genomföra det s.k. ”Lean Production”-programmet för att höja kompetensen hos personalen. Denna metod utvecklades ursprungligen i ett japanskt bilföretag för arbete med montering vid löpande band, men fick stor framgång även i andra industrier under 1980-talet. ”Lean Production” har exempelvis uppmärksammats mycket inom IT-området. Konceptets grundtanke är att engagera personalen i rutiner som sparar pengar och arbetstid utifrån en lista med specifika regler. Enligt Lars Höglund AB har investeringen i personalutveckling via proDesign gett mycket goda resultat. Företaget kunde efter att ha använt programmet i endast sex månader spara över en miljon kronor. Ledningen måste nu se till att upprätthålla personalens entusiasm för projektet även i framtiden.

  • 1018.
    Søilen, Klaus Solberg
    Blekinge Tekniska Högskola, Sektionen för management.
    Life style welfare: How the New Class has transformed the Scandinavian Welfare State.2009Inngår i: Telos, ISSN 0090-6514, E-ISSN 1940-459X, Vol. 148, s. 73-85Artikkel, forskningsoversikt (Fagfellevurdert)
    Abstract [en]

    Three hypotheses are presented in this article, each supported by observations and theory. The first is that party distinctions in Scandinavian politics have ceased to be vehicles for coherent ideas related to political ideologies, but that parties instead have become machines to stay in power and keep supporters employed. The second is that the tradition among political parties in Scandinavia and especially in Sweden for accepting federalist measures as a response to central state inefficiencies has been checked by the development of the welfare state. It can only regain momentum through external pressure. The third is that the Scandinavia welfare state model has shifted from one of providing support to the needy to a party guaranteeing the middle class a certain life-style.

  • 1019. Søilen, Klaus Solberg
    Management Implementation of Business Intelligence Systems.2008Inngår i: Systemes d’information & Intelligence Economique / [ed] , S., Tunis: I.H.E. editions , 2008Kapittel i bok, del av antologi (Fagfellevurdert)
    Abstract [en]

    There has been much focus on why companies should invest in Business Intelligence (BI) and there has been many contributions on the BI process, but there has been and continues to be less written on how to implement BI in the organization. A major question facing all organizations, both private and public, is where to place the BI or Competitive Intelligence (CI) function in the organization. This answer will depend on the effectiveness of each placement. The findings presented in this article build on a decade of observations and research in the implementation of Business Intelligence Systems. A series of seven models are presented with examples of actual use.

  • 1020. Søilen, Klaus Solberg
    Management implementation of Business Intelligence Systems.2008Konferansepaper (Fagfellevurdert)
    Abstract [en]

    There has been much focus on why companies should invest in Business Intelligence (BI) and there has been many contributions on the BI process, but there has been and continues to be less written on how to implement BI in the organization. A major question facing all organizations, both private and public, is where to place the BI or Competitive Intelligence (CI) function in the organization. This answer will depend on the effectiveness of each placement. The findings presented in this article build on a decade of observations and research in the implementation of Business Intelligence Systems. A series of seven models are presented with examples of actual use.

  • 1021. Søilen, Klaus Solberg
    Mercatus Engineering AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Abstract: Starting out as a family business within environmental tech-niques, Mercatus Engineering AB, with its base in Vimmerby/Småland, grew rapidly during the 1990s when protection of the environment was a new market. After a short period of uncertainty in 1999, the board decided to invest intensely in its staff and in the re-organisation of the company. During one year all employees were given special training with the goal to obtain a higher degree of team spirit. The company says the investment has paid off. Mercatus has received a row of awards for their efforts. Although such staff training might be fruitful for the company at-mosphere, and companies frequently mention it as a reason for improve-ments, the question is whether it is the primary reason for the increased earnings and effectiveness of many companies. Investment in staff is a well used form of marketing, both internally and externally. Companies typi-cally want to show that their individual actions are the real reasons for change when in many cases it is Business cycles and external forces. After a period of slack environment issues have become a booming market again. New technologies are developed and launched successfully.

  • 1022. Søilen, Klaus Solberg
    The Shift from Geopolitics to Geoeconomics and the Failure of our Modern Social Sciences2010Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Geoeconomics is gradually replacing the importance of Geopolitics. The transition is marked by the start of the process we call Globalization , about two decades old now, but still in its infancy, when government and government institutions discovered that they no longer were self-evident key actors and watchmen of world events . The process is an effect of the end of the Cold War and marks a strategic shift from political ideologies to economic realities. For decades fellow economists have praised the value of public and private borrowing, the production of services at the expense of the production of goods and they have underestimated the importance of trade surpluses for the Competitive Advantage of Nations. They have done so because they have failed to see what makes a nation, a region or a city wealthy in the long run. We have developed a social science paradigm at our universities which have undermined our own development. At the same time we have disregarded much of the tradition for critical thinking, as implied in Critical Theory but more fundamentally as understood for centuries The study of all living organisms is now studied with the use of Evolutionary Theory; except for the study of Man. We must start to ask ourselves why. Why should the Social Sciences be any different than Zoology in this respect, unless we say that Man stands outside of biology?

  • 1023. Søilen, Klaus Solberg
    Towards the approaching of different Academic Intelligence Traditions: A place for Geopolitics.2008Konferansepaper (Fagfellevurdert)
    Abstract [en]

    There are different academic communities studying the subject of intelligence today whose methodological approach is quite different and as a partial consequence are not integrated. Not only the French tradition of Intelligence Economique, but also that of Geopolitique and Geoeconomie, which tend to discuss specific strategic problems from a broad multi disciplinary perspectives which includes philosophical and sociological considerations, the Anglo Saxon tradition of Competitive Intelligence, which tends to focus on empirical tests of real life cases, that of Market Intelligence which study problems of intelligence in the marketing function, that of Business Intelligence which focuses on the technology involved (Data Mining, CRM, etc), that of the Swedish Omvärdsanalys, or surrounding world analysis, focusing on both private and public side intelligence, and the German tradition of Wirtschaftsspionage, which tend to stick to definitions and historical parallels can all profit from more cross-disciplinary, cross-cultural reading and research.

  • 1024.
    Søilen, Klaus Solberg
    Blekinge Tekniska Högskola, Sektionen för management.
    USING CASE STUDIES IN BLENDED LEARNING FOR INCREASED INTERACTIVITY AND LOWER DROP OUT RATES2007Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Previous research suggest that there is a correlation between amount of student interaction and the distance-learners’ educational experience, e.g. Andrusyszn et al, (1999), and Wright et al, (2000). To find the most effective forms of student interaction is a major challenge in distance education in part because of the correlation between interactivity and drop-out rates. At BTH so called blended learning has been chosen for distance education, whereby students come for occasional physical meetings. This study shows that case studies are a preferred pedagogical form among students also in blended learning. The study also shows that students find interaction with fellow students almost as important as that with the teacher. It also suggests that there may not be any major differences between preferred forms of interactivity, between chats, forums and videoconferences. Previous research has shown that Forums seem to have another advantage, that students in distributed and Webbased Distance learning courses would report feeling less threatened to seek help than students in more traditional learning environments (Kitsantas and Chow, 2007). Previous research by Kearsley and Lynch (1996) showed a drop out figure between 20 and 30% in distance learning courses. At BTH this figure has been substantially higher with more than 50%. Part of the reason may be the fact that the program is for free and that it is relatively easy to get into, after the model easy-in, difficult-out. As e-learning programs are constantly being developed and universities have become financially depended upon these programs, the reduction in drop out rates has become an increasingly important issue for institutions of business education.

  • 1025. Søilen, Klaus Solberg
    Wirtschaftsspionage in Verhandlungen aus Informationsökonomischer und Wirtschaftsetischer Perspektive: eine Interdisziplinäre Analyse2004Doktoravhandling, med artikler (Annet vitenskapelig)
    Abstract [en]

    The dissertation examines a case of industrial espionage by one of the parties involved in a forthcoming international negotiation. We want to know what consequences a burglary has for the actual negotiation. The dissertation consist of five hypothesis, of which the three first were empirically tested. The discussion of thesis four and five is supported basically by research literature, but have also found indirect support in the empirical study. A game theoretical model of four information sets is used. Thesis 1: Pay-offs do not change significantly from one information set to the other. confirmed Thesis 2: Behavior do not change significantly from one information set to the other. confirmed Thesis 3: The perception of fairness do not change significantly from one information set to the other. confirmed Thesis 4: International negotiations is socially so complex that it only makes sense to study the phenomena from an interdisciplinary angle. confirmed Thesis 5: A descriptive evolutionary approach can be an alternative to neoclassical economic theory in understanding the study of international negotiations. confirmed The study also confirms that economic theory is correct in excluding the ethical dimension from their models, as these factors have little influence on the end price. Fairness plays only a minor role in international negotiations. **

  • 1026. Søilen, Klaus Solberg
    et al.
    Alipour, Philip
    Semantics, Classifications and Evidence in a Model for Global Catastrophic Risks2011Inngår i: Knowledge organization, ISSN 0943-7444, Vol. 38, nr 5, s. 438-454Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Life on the surface of the Earth is fragile and can be deteriorated by outside influence, from nature, or inside influence, from humans. We present a macro perspective for the nation state as a knowledge discourse system. To detect what might happen, a surveillance model needs to classify emerging risks prior to occurrence. The state intelligence model presented here helps survey potential macro factors. During risk analysis, a set of risk classification criteria was devised for linking inside and outside influence trigger points that can indicate existential catastrophes. The analysis is based on a classification of current risks rather than distant future potential risks. Each is measured according to its respective impact, and whether or not it is highly probable to occur or recur in the surveillance system. The inside influence is found most probable with a probability of P >= 0.4 compared to outside influence with a probability of P >= 0.28. The State Intelligence Surveillance Analysis Model presented here consists of an 8-by-8 risk matrix or, a 16 risk table with a computable 20.92 trillion risk combinations per second. The relationships between inside and outside influences have been studied and grouped into classification schemes, where it is imagined that one may trigger the other, and by chance, acting autonomously for any type of catastrophe. The current study gives more focus and awareness to classifiers and the problem of which surveillance components to detect, thereby improving simulations, being well aware that the exact calculations for catastrophes are impossible.

  • 1027.
    Søilen, Klaus Solberg
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Hasslinger, Anders
    How application integration, security issues and pricing strategies in business intelligence shape vendor differentiation2009Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper is investigating, through a mixed-method research combining interviews and an online survey, how BI vendors differentiate themselves when it comes to application integration, security issues and pricing strategies. The conclusion is that BI vendors differentiated themselves mainly by having individual definitions of what BI is. Buyers should therefore compare vendors through the vendor’s definition of Business Intelligence. Security issues were mainly user centric and pricing strategies implied that vendors approach buyers in a similar way where they offered standardized software bundles that could require some degree of customization in order for the buyer to derive the maximum benefit from the applications. It can be deduced from the obtained results that the most competitive BI vendors are acting more homogenous towards buyers when they offer their products and handle customers, compared to niche BI vendors.

  • 1028. Søilen, Klaus Solberg
    et al.
    Hasslinger, Anders
    How Application Integration, Security Issues and Pricing Strategies in Business Intelligence Shape Vendor Differentiation2009Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper is investigating, through a mixed-method research combining interviews and an online survey, how BI vendors differentiate themselves when it comes to application integration, security issues and pricing strategies. The conclusion is that BI vendors differentiated themselves mainly by having individual definitions of what BI is. Buyers should therefore compare vendors through the vendor’s definition of Business Intelligence. Security issues were mainly user centric and pricing strategies implied that vendors approach buyers in a similar way where they offered standardized software bundles that could require some degree of customization in order for the buyer to derive the maximum benefit from the applications. It can be deduced from the obtained results that the most competitive BI vendors are acting more homogenous towards buyers when they offer their products and handle customers, compared to niche BI vendors.

  • 1029. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    20 svenska fallstudier för SMF2006Bok (Annet vitenskapelig)
    Abstract [sv]

    Book: I boken presenteras den största samling fallstudier över svenska små och mellanstora företag som hittills är gjord. Författarna diskuterar också vad en fallstudie är, hur fallstudier konstrueras och hur de kan användas i undervisning och forskning. De 20 korta fallstudierna beskriver företag som befinner sig i en situation som går att koppla till något av företagsekonomins delområden (organisation, ledarskap, marknadsföring, ekonomistyrning m.m.). Dessa fall kan användas inom en mängd olika ämnesområden och är upplagda enligt anglosaxisk modell. Fallföretagen representerar såväl olika branscher som geografiska områden och fallstudierna bygger på verkliga situationer och problem i företagen. I den teoretiska delen av boken ligger tyngdpunkten på användning av fallstudier som pedagogisk och vetenskaplig metod oavsett fackområde. Vad är det som gör att fallstudier lämpar sig bra för inlärning? Vari består oenigheten beträffande bruket av fallstudier som vetenskaplig metod? Författarna ger också detaljerade beskrivningar av arbetsprocessen med att ta fram fallstudierna. Boken vänder sig till studerande inom ekonomi, statsvetenskap och sociologi samt dem som vill använda sig av fallstudier som metod i sin forskning. Boken kan även vara en inspirationskälla för dem som tänker skriva fallstudier utifrån egen empirisk forskning.

  • 1030. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    ADC of Sweden (Handelsbolag) – Gjuteribolaget i Bredaryd AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Abstract: As a consequence of the stagnation in the telecom industry at the start of the new millennium many subcontractors found themselves in deep crisis. Numerous Swedish die casting corporations which had focused their production on telecom related products, suffered a severe blow after the mere collapse of this industry. Several firms were declared bankrupt, others were gravely minimized. In the central parts of Sweden, three die casting companies which were located geographically close to each other (Metallteknik Produktion AB in Kulltorp, Gjuteribolaget in Bredaryd AB and Värnamo Pressgjuteri AB) started a co-operation in order to try to overcome the down turn in the market. The companies later merged and became “ADC of Sweden” (“As-sociated Die Casters of Sweden”), targeting a new demanding international clientele. The new corporation has a joined marketing plan and parts of their operations seem to be working well. At the same time these former ri-vals, which are now united in a new organisation, have encountered a series of problems which may be related to the fact that they were traditional fam-ily firms that used to operate independently.

  • 1031. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    Berglunds Mekaniska AB2004Annet (Annet vitenskapelig)
    Abstract [en]

    Abstract: Being a small company within the metal industry, Berglunds Mekaniska AB, located in Löddeköpinge/South Sweden, faces a lot of the typical problems of the branch. The metal industry is a low tech segment. The problems become particularly clear in smaller companies. Many of these companies lack even a clear vision of the firm’s future. Few have developed a strategy. An immediate consequence is that these companies are more vul-nerable to change in demand as they find themselves at the mercy of a small local market. The mechanical industry has traditionally been considered to be con-servative. With increased competition the acquisition of new knowledge has become a necessity. Smaller companies like Berglunds are increasingly de-pending upon outside help for their survival. With the case of Berglunds, an external business consultant has showed how both administration and lead-ership have been run ineffectively. These problems are to be improved suc-cessively by continuously coaching the CEO/owner and the staff. The coach-ing process is planned to be maintained for a longer period of time.

  • 1032. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    Bräcke Trähuskomponenter AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Efter det att Viktoria Eriksson vid årsskiftet 2003/2004 tillträtt som VD för Bräcke Trähuskomponenter AB med säte i Bräcke, Jämtland, stod det snart klart för henne att företaget behövde ett omfattande utvecklingsarbete: – I och med att Bräcke Trähuskomponenter AB inte har kommit ur de röda siffrorna än gäller det att förkovra sig på bästa tänkbara sätt, säger hon i en intervju. Vi ville så gärna ha strukturellt stöd utifrån men det visade sig vara svårt att få kommun- och länsstyrelserna att stödja oss ekonomiskt. Istället för att vänta på hjälp utifrån bestämde vi oss för att satsa på en intern kompetensutveckling och utarbetade en handlingsplan där en arbetsgrupp inom personalen hjälper till med effektiviseringen av vår verksamhet. För detta ändamål bestämde vi oss för att använda den så kallade PUFF-modellen och en extern handledare.

  • 1033. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    Fotfavoriten AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Fotfavoriten AB, a foot care company located in Sollefttå in Northern Sweden, is an example of how local government fires staff only to reengage them as entrepreneurs delivering similar service. The case is typical for the social sector and may mark a trend. The result is often felt to be positive both by the entrepreneur, who is now more directly in charge of her or his earnings, and the end consumer. The CEO of Fotfavoriten AB, Eva Wörmann, waited a long time before she dared to take the necessary steps and reeducate herself. Social sector workers often need help and training in business subjects before they realize their new role as entrepreneurs. The sooner they get this assistance the quicker they can enter their new job; and the smaller the costs to society for this working transition. Today, Fotfavoriten AB is a growing company. It has managed to get a contract which gives the company the privilege to treat all of the com-mune’s patients. The CEO herself is a renowned foot therapist in the region.

  • 1034. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    Glimakra Akvamatik AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Abstract: Office furniture company Glimakra Akvamatik AB, with its base in Glimåkra/Southwest Sweden, underwent several steps of technical improve-ment in order to maintain its competitive position in the Swed-ish/Scandinavian market. The furniture branch was hit by a sat-ration of the market in the beginning of this decade. This change was mainly due to and ran parallel with the drastic decline of the IT-market. Glimakra’s overall strategy has been continuous investment in new technologies followed by marketing research: Primarily investing in re-search of sound absorption, the administrative board decided to intensify their marketing activities by employing academic assistance in order to pro-duce an objective documentation of the effects of their screen systems. Throughout the tests specific prerequisites were applied in order to copy an authentic office situation. When companies start to invest more in their busi-nesses again Glimakra hopes to regain a considerable part of their market for office furniture in Scandinavia.

  • 1035. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    Mickes Måleri AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Abstract: The painting business, a typical low skill profession, is not a very lucrative branch at the moment, especially not on the Swedish countryside. In order to survive, many firms offer various additional services and prod-ucts which are not necessarily connected to the painting business at all. To survive they become Jacks of all trades. North Swedish Mickes Måleri AB, with its base in Kram-fors/Västernorrland chose a similar strategy. Its owner and CEO tried sev-eral extensions to make the company a financial success. Amongst other ini-tiatives, he acquired a paint shop and speculated in real estate. However, the real estate marked crashed leaving Mickes with substantial debts which again led to the bankruptcy of the firm. Many professionals are tempted to enter markets they have little knowledge and professional experience of for a quick profit, especially in times of financial trouble. This can prove to be a painful experience.

  • 1036. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    MSA Sordin2004Annet (Annet vitenskapelig)
    Abstract [sv]

    MSA Sordin – ett medelstort svenskt företag som producerar hörselskydd för yrkesmän – har växt kontinuerligt sedan starten 1989. Eftersom företaget huvudsakligen tillverkar s.k. ”passivt” skyddande hörselskydd, har man under 1990-talet främst inriktat sig på elektroniskt hörselskydd. Idag erbjuder man ett stort urval av elektroniska produkter. Det senaste steget i denna utveckling var att kombinera hörselskydd med s.k. ”blue tooth” – en teknik som gör det möjligt för användaren att använda mobiltelefon även i en mycket bullrig miljö. MSA Sordin AB anses vara ett av de ledande företagen inom utveckling av hörselskydd. Denna framstående position på den globala marknaden är dock relativt ny för företaget. När lönsamheten var något låg i början av detta decennium beslöt ledningen för MSA Sordin att kontinuerligt höja kompetensen hos personalen genom att anlita konsultföretaget teknIQ. Samarbetet mellan de båda organisationerna har visat sig mycket framgångsrikt – i synnerhet införandet av ”blue tooth”-teknologin hos MSA Sordin AB har varit ett viktigt resultat. Idag är kontinuerlig fortbildning för personalen en självklarhet inom företaget.

  • 1037. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    MSG (Mould Supply Group)2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Abstract: The Swedish (and European) instrument mechanical industry has experienced a crisis since they started to meet serious competition from Baltic and South East Asian countries some years ago. The biggest competitors nowadays come from China; this phenomenon has commonly been called the “Chinese threat”. Being aware of the seriousness of the situation, corporations in several European countries have decided to combine their strengths and form clusters (as e.g. in Portugal). In Sweden, so far, such forms of cooperation have been less common. The leaders of three firms in Middle Sweden – Modellteknik AB in Eskilstuna, T-mold AB in Tvärred/Ulricehamn and Formverktyg in Nynäshamn AB – decided to go together and form a cooperation in order to improve their chances of surviving in the global marketplace. Although these companies differ considerably in their routines and their traditions, and even though they are located in different areas, these firms are in the process of growing together to meet future challenges. The cooperation has taken a rather loose and flexible form, i.e. non-institutionalised, which leaves room for other potential firms to join the project.

  • 1038. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    Nipsoft AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Abstract: A large part of graduate engineers are hired directly by corporations when they graduate from university. They typically spend most of their working life being employed. Only a few take the step into entrepreneurship and start their own business. One reason for this university may be that educated engineers are not properly trained to run a business of their own. Many emphasize their short term personal economic situation even though they have developed a competitive business idea while in university. The founder and owner of the recently started IT-firm Nipsoft AB, located in Sollefteå/Northern Sweden, tells the story of an exceptional career: Being an academically trained technician, he thought he might have to wait a long time before leading a corporation of his own. Under rather coin-cidental circumstances he was able to start his own business at the age of 29. After a short time of struggle, he now leads his data system developing company successfully. He believes that much of his achievements is due to the short economic education which he received in an independent organization. For students to start to think about the possibility of starting up companies they need to be taught how.

  • 1039. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    Nymek AB.2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Abstract: The mechanical component producing company Nymek AB, based in Skellefteå/North Sweden, has undergone an extensive staff train-ing program during the last years. The goal has been to engage the per-sonnel in the production process and to create a higher team and develop-ment spirit. Constant improvements of the employee’s skills are considered necessary in order for the corporation to survive in today’s harsh global competitive situation. But, unlike most other companies, it’s strategy has not been to grow, but to survive, and maintain status quo. Within the program, the entire staff meet once every half year to discuss strategies. Furthermore, the workers are organized in groups whose leaders meet once every second week in order to debate goals and to document achievements. The program has been a costly investment fot the company. One of the most difficult changes was the alternation of the staff’s attitude. Having been part of a concern listed on the stock exchange, the employees had to realize that Nymek AB today is no more than a local firm with a restricted clientele and that the company’s owners want it to stay like that.

  • 1040. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    Odlarna AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Abstract: Odlarna AB, a forest plant growing corporation in Falkenberg (Southwest Sweden) and Gävle (East Sweden), is one of the country’s leading companies when it comes to growing, developing and grafting tree plants and seeds. It has a long history in the growing industry. From the very beginning, Odlarna AB had a clear and strong marketing strategy: The clientele was to be the major forest companies in Middle and South Sweden. The motto of the firm – “Good plants for good customers!” – reflects both the ambition to produce high quality products and to gain a close relationship with customers. Good relations are im-portant in the Business-to-Business Marketing. The strategy of the firm has so far been very successful. The only national competitor – a public growing firm, which used to rely on subsi-dies – was recently forced to raise their prices according to the level set by Odlarna AB. For a rather small company like Odlarna AB, this indi-cates that a well functioning business strategy partly can compensate for company size. If this is true the findings could have considerable impor-tance for small and medium size companies.

  • 1041. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    Rock City AB – Musiclink AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Sedan musikfestivalens etablering har ett musikindustri- och utbildningscentrum börjat växa fram i Hultsfred. Karaktäristiskt är att näringsidkare möter konsertarrangörer och studenter inom media kommer i kontakt med webbutvecklare. Samarbetsprojektet mellan de olika företagen, institutionerna och föreningarna i Hultsfred har även fått stöd från olika offentliga och privata bidragsgivare, som t.ex. KK-stiftelsen, Hultsfreds kommun och Regionförbundet. Projektet har fått namnet ”Rock City” (eller ”Kreativa mötesplatsen för musik- och upplevelseindustrin Hultsfred”) och anses som okonventionellt och innovativt i sitt arbetssätt, men dock mycket framgångsrikt. Ett av företagen som på grund av sina ägarförhållanden knutits till den ”kreativa mötesplatsen” i Hultsfred är Musiclink, ett teknik- och webbföretag som erbjuder framför allt internetlösningar och undervisning inom medierelaterade ämnen. Företaget förfogar över hög expertkompetens och har börjat etablera sig som en viktig aktör i branschen.

  • 1042. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    Röngårds Åkeri AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Abstract: The transport corporation Röngårds Åkeri AB, located in Älvdalen/ North Sweden, faced an enormous amount of paper work when they took full responsibility for the transportation of all garbage for the commune Älvdalen. The company’s task is to take care of both industrial and private waste. As it turned out, up to 75 % of the work time was spent filling out forms and sending them to the secretary at the main sta-tion which in turn had to process the information to write correct bills. In order to make the business more efficient, its CEO created a new system. Nowadays, the drivers use a palm computer that scans in all necessary information at every place where they have to collect garbage. The information is then treated electronically and a bill can be sent to the clients already the next day. The technical innovation at Röngårds Åkeri AB relying on mod-ern information technology has not only saved the company a lot of work, time and money but has also changed the firm’s structure and how they work.

  • 1043. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    Svenska Magnet Fabriken AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Svenska Magnet Fabriken AB i Hallstahammar är ett av Sveriges ledande företag inom produktion och utveckling av magnetprodukter. Sedan starten 1992 har företaget främst fungerat som underleverantör, men idag befinner sig företaget i en omdaningsprocess. Katalysator i denna utveckling har varit ett utbildningsprogram inom elektroteknik, som genomfördes i samarbete med kompetensnätverket TekniQ. Under utbildningens gång föddes tankar på utveckling av en unik lyftapparat som senare omsattes i verklighet. Lyftapparaten (”Multilyft”) framställdes tillsammans med några av Mälardalens högskolas designstudenter och presenterades nyligen på den Tekniska Mässan. Produktens framgång har varit stor: Förutom att ha vunnit det ”Stora Embeddedpriset” har Svenska Magnet Fabriken AB redan kunnat märka av en stor efterfrågan på produkten. Ledningen funderar nu på att förverkliga flera av sina produktidéer. Detta innebär dock till viss del en omstrukturering, från ett leverantörs- till ett kunskapsföretag och ställer andra krav på företaget.

  • 1044. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    TOMVA AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Abstract: Having been a contract manufacturing company, TOMVA AB gradually reduced its mechanical production and concentrated upon its core activities, the development of machines and machine components. In addi-tion, some employees have started as pure consultants within the mechani-cal industry. The come about of this development was in large due to the personal crisis the company’s founder and CEO suffered from during the years 2001-2003 when it became clear that he was involved in too many sides of the business. He believes that his problems, largely one of not being able to limit himself, are typical for many entrepreneurs who start, build, adminis-trate and try to develop and extend their business. In the long run the risk is that enormous pressure and responsibility are accumulated and solely rest upon the entrepreneur’s shoulders. Due to this situation he was forced to re-think and re-organize the entire company. For TOMVA today competences have been strengthened within cer-tain key areas, and a great part of the decision-making process is left to the co-workers. The company now leaves much of its production to other sub-contractors and concentrates upon design, development, service and consult-ing.

  • 1045. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    Unident AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Abstract: Unident AB, a corporation based in Falkenberg/South West Sweden, deals with dental material. Its board consists of two young brothers who tried to launch a new dental product that their father intro-duced to them after having attended an international exhibition of dental products. Being only in their early twenties, the brothers originally man-aged the company beside their studies and other assignments. Within only a few years after starting out in the early 1990s, the company experienced a remarkable success. It grew rapidly and soon employed more than 20 individuals. However, the rate of growth was too intense and company profits stagnated in 1999/2000. The board decided to apply a strategic management system known as “Balanced Scorecard”. In short, the system, which was highly popular at the time, is based upon a number of measurements, soft and hard, to evaluate the performance of a company. Furthermore, it offers concrete strategies to transform numeric results into business strategies. According to Unident AB, “Balanced Scorecard” has paid off as-tonishingly: The company has doubled in personnel and business volume since 2000. Today, Unident AB is a concern with two daughter compa-nies in Denmark and Norway and has a strong position within the Scan-dinavian market. However, one reason why only so few other companies have succeeded with “Balanced Scorecard” may be due to the difficulty of its implementation.

  • 1046. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    Waltergruppens skolor AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Abstract: Waltergruppens skolor AB in Varberg/Middle Sweden, a pri-vate corporation operating in the educational sector, was a pioneer when so-called “free” schools (schools not run by communes) became legal in Sweden. Facing some resistance in the beginning, the organisation has expanded considerably during the last years. Today the company owns four high schools on the Swedish West Coast (Kungsbacka, Varberg, Falkenberg and Halmstad). The owner and CEO keeps a strong economic perspective on his firm: He regards the students as “clients” and the teaching as a “prod-uct”. The school is organised as a business corporation and all staff are trained accordingly. The CEO underwent several marketing and strategy programs in order to improve operations. The aim of these courses has been to educate school management in leadership, marketing and eco-nomical strategies. So far the concept has been a success. The organisa-tion is growing rapidly and is receiving much positive attention in the media throughout Sweden.

  • 1047. Søilen, Klaus Solberg
    et al.
    Huber, Stefan
    Zetterbergs AB2004Annet (Annet vitenskapelig)
    Abstract [sv]

    Zetterbergs AB – ett företag med lång erfarenhet av lastbilsflaksproduktion för transportbranschen – anses vara den största tillverkaren på den svenska marknaden. Företaget har växt kontinuerligt under de senaste 50 åren. Idag finns tre produktionsfabriker i Sverige samt en i Polen. Zetterbergs AB är en del i den internationella koncernen Hiab, som är marknadsledande inom lastningslösningar. Zetterbergs AB:s kunder är inte bara svenska, utan man har även en omfattande export, främst till andra europeiska länder. År 2003 kontaktades Zetterbergs AB av kompetensnätverket proDesign efter att ha rekommenderats av Volvo Scania AB som en passande verksamhet för ett utvecklingsprogram. Detta program omfattar två inriktningar: design och elektronik. Även om deltagarna från Zetterbergs AB insåg behovet av fortbildning har projektet dock inte nämnvärt bidragit till förändringar inom företaget. En produktutvecklare uppger att förståelsen för att investeringar i ny teknologi inte är möjlig för företaget har varit den viktigaste insikten. Man kommer nu istället att inrikta sig på traditionella tillverkningsmetoder, dvs. mekanisk produktion. Elektroniska detaljer kommer man att köpa in från underleverantörer.

  • 1048. Søilen, Klaus Solberg
    et al.
    Jenster, Per
    Market Intelligence: Building Strategic Insight2009Bok (Annet vitenskapelig)
    Abstract [en]

    Market Intelligence provides managers with helpful concepts, tools and ideas on market intelligence and analysis. Additionally, it gives the reader some of the analytical tools used to analyze both micro and macro factors in the organization’s environment to better predict future outcomes and help decision making. The field of competitive intelligence is studied by a diverse research community. Contributions are made to aid states on a national, regional and local level (Public Intelligence), the military (Military Intelligence), non-profit organizations (NPO Intelligence) and private companies (Private Intelligence). However, these contributions are mostly done in isolation, even though all these fields of study have much in common. The authors build their insight on these various schools as well as practical applications and provide the essential insights to aid management thinking.

  • 1049.
    Søilen, Klaus Solberg
    et al.
    Blekinge Tekniska Högskola, Sektionen för management.
    Kovacevic, Mauricio Aracena
    Jallouli, Rim
    Key success factors for Ericsson mobile platforms using the value grid model2012Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This research aims to illustrate the value grid framework in a multinational company: Ericsson Mobile Platforms AB (EMP). How does the value grid model help to define the organization's Key Success Factors (KSF)? For this case study, the value grid concept proves to be a valuable heuristic tool to locate opportunities that are not evident when applying a traditional value chain approach. The value grid approach allows firms to identify opportunities and threats in a more explicit way than with the traditional value chain model. One year after the data was collected in 2007, ST Microelectronics and Ericsson merged their wireless semiconductor businesses with the goal of creating the industry's strongest product offering in semiconductors and platforms for mobile applications. The reasons for the merger can be seen directly from the value chain analysis. The new company, which is named ST-Ericsson, can now identify indirect ways of influencing demand by playing a coordinative role with network operators.

  • 1050.
    Taheri, Amir
    Blekinge Tekniska Högskola, Sektionen för management.
    The adoption of E-Commerce, a study of the Iranian oil industry2012Independent thesis Advanced level (degree of Master (One Year))Oppgave
    Abstract [en]

    Information technology (IT) in general and Internet in particular has revolutionized our lives in so many ways. Business sectors as well as many others are taking advantage from Internet and other IT systems in the world. The concept of Electronic Commerce (E-Commerce) is the process of buying and selling products and services using electronic systems such as Internet. E-Commerce has been well adopted in the developed countries and is considered as a major source in improving the revenue in those countries. Meanwhile developing countries are lagging behind developed countries due to many inhibitors which hinder the process of E-Commerce adoption and implementation. This MBA thesis is a research on the status of the E-Commerce in the Iranian oil industry and the factors influencing it’s adoption through the analysis and assessment of the data received from the respondent companies. A study based on the E-Commerce adoption model presented by Elahi S. with 156 questions (grouped into 14 questionnaires) was designed and sent out to 50 companies. The analysis of responds based on the Elahi model suggests that there is a strong positive relationship between the study conducted by Elahi and the one conducted by this research work. In another word, it proves that the indicators of model presented by Elahi are valid factors for the E-Commerce adoption in the Iranian oil industry. The responds from the customer-based model presented by Wei J. would identify the status of E-Commerce in the Iranian oil industry, the obstacles on it’s way and the ways to improve it.

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