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  • 1. Appelquist, Joakim
    et al.
    Ekelin, Annelie
    Jila, Florian
    Hallqvist, Klas
    SMILE Revisited2003Report (Other academic)
    Abstract [en]

    SMILE Revisited beskriver utvecklingen, införandet och avvecklingen av ett system för mobilt stöd för hemtjänsten. Systemet analyseras dels ur ett ekonomiskt perspektiv, dels ur ett arbetsvetenskapligt perspektiv.

  • 2. Björkman, Christina
    Computer Science, Gender and Knowledge: Situated Readings2003In: How do we make a difference? / [ed] Mörtberg, Christina; Elovaara, Pirjo; Lundgren, Agneta, Luleå: Division Gender and Technology, Luleå University of Technology , 2003, p. 157-174Chapter in book (Refereed)
    Abstract [en]

    A text is read, interpreted and comprehended in different ways, depending on for example the perspectives of the reader. As a reader I take an active part in the creation of meaning when I interact with the text and so also, indirectly, with the author(s). In this paper I explore what I call situated readings, using the concept of partial perspectives in reading a text. I will read a text on women and computer science, an article from Communications of the ACM 1997. This article has gained a lot of attention and is still frequently cited within the community of computer scientists. This reading exercise reflects my own development, in that I explicitly try to make use of my background and experiences. I am a lecturer in computer science, and for a number of years I have been interested in questions and issues surrounding the under-representation of women within computer science and in the various different attempts to define, describe and suggest solutions to this ‘problem’. I have gone from taking part in, and actively leading, projects targeting women within CS, to an interest in trying to gain a complex understanding of this issue and challenging existing frameworks and explanations. The reading will reflect how my questions mainly concerning the low number of women in CS have evolved, as a result of experience and later from feminist studies, into other questions, approaching “the science question” (Harding 1986).

  • 3. Dittrich, Yvonne
    et al.
    Ekelin, Annelie
    Elovaara, Pirjo
    Eriksén, Sara
    Hansson, Christina
    Making e-Government Happen. Everyday co-development of services, citizenship and technology.2003Conference paper (Refereed)
    Abstract [en]

    In a joint research project concerning the use and design of IT in public services, we are using a simple figure of on-going, design-oriented interactions to highlight shifting foci on relationships of codevelopment of services, citzenship and technology. We bring together a number of concrete examples of this on-going everyday co-development, presented from the different perspectives that we, as researchers from different disciplines and traditions, represent in the project. The article explores and discusses wokring relations of technology production and use that we see as central to what is actually making e-government happen - or not happen. The main challenge in this area, as we see it, concerns making visible, and developing supportive infrastructures for, the continuing local adaptation, development and design in use of integrated IT and public services.

  • 4. Dittrich, Yvonne
    et al.
    Eriksén, Sara
    Wessels, Bridgette
    From Knowledge Transfer to Situated Innovation2003Conference paper (Refereed)
    Abstract [en]

    Innovation systems, triple helix, and similar expressions, are used to conceptualise the growing need for more integrated forms of co-operation between academia and other societal actors, such as governmental agencies and industry, in order to produce knowledge relevant for society. However, there is as yet little reported experience from such recent and on-going co-operative projects of how research changes when it becomes involved in practices it is meant to contribute to. In this paper, the authors report about three different research projects where researchers co-operated with governmental agencies and industry around the development of ICT. Evidence from three domains, namely e-government, telecommunications and welfare services, indicates the need for problematising current mainstream understandings of innovation. Innovation, as we see it, is occurring through configurations of designers, developers and domain experts that form constituencies and where scientific knowledge is confronted by requirements, constraints and possibilities of the specific situation. In this context innovation of, or involving, ICT requires a significant amount of imagination, represents a relatively sharp break with established ways of doing things, and requires artful integration of different professional practices, communities, and technologies. We define these creative processes of co-development of work practices, organisations and technology as situated innovation.

  • 5. Ekdahl, Peter
    Educative Moments. Rethorics and Realiteter2002Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    The concepts learning processes, gestalting and digital technology are closely associated with most people’s personal experiences in life and thus constitute significant ideas about their hopes, dreams and life content. The concepts are context-dependent and ought therefore to be studied from several interdisciplinary perspectives. To this end and to limit the scope of my thesis, I have chosen to study them from two vantage points – from the perspective of the Blekinge region of Sweden and from a third-world perspective. The reason I have chosen these two angles is that studying these concepts on the local level provides the necessary closeness, while considering them in a third-world perspective provides the necessary distance. In order to illustrate the complexity of the concepts, I have chosen to study both the rhetorical level – the narratives, the dreams and the hopes – and people’s actual experiences, i.e. the realities, hence the dialectical title of the thesis. “The educative moment” is the rare moment when rhetorics and realities coincide. When traditions and changes together cause renewal on an individual or collective level, the conditions are created for human beings to be able to see themselves and their relations in a new light.

  • 6.
    Ekelin, Annelie
    Blekinge Institute of Technology, Department of Human Work Science, Media Technology and Humanities.
    It Takes More than Two to TANGO:Co-constructing Situated Accountability through a Local E-Government Arena2003Conference paper (Refereed)
    Abstract [sv]

    E-demokrati, e-government, situerat ansvarstagande, informatik och politik, triple helix, medborgare

  • 7. Ekelin, Annelie
    Working with the Fogbow: Design and Reconfiguration of services and Participation in E-Government2003Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    This thesis is about the metaphors of the rainbow and the fogbow, investigations and evaluations, public Internet monitors, writing women, reflections and discussions about politics, design and democracy. It is also about the ongoing re-structuring of participation in service design within the development of E-Government. The aim behind the drive towards E-Government is to modernise administration and make it more efficient. The transformation and modernisation of public services are proclaimed to bring about a change in services based on a 'citizen-centred approach.' In such a process, communication between citizens and public authorities should play an essential role. Themes such as accountability, accessibility and participation all form part of the reconfiguration and at the same time these themes is shaped by the transformation. The papers in this thesis discuss, in different ways, how this reconfiguration is enacted in practice. Theories and methodologies from feminist theories, participatory design and informatics, are used in order to develop broader and more complex understandings of ongoing development within E-Government. Introduction to the papers Paper I Everyday Dialogue and Design for Co-Operative Use: An Evaluation of the Public Internet Monitor Project Accessibility is a central issue in the achievement of democracy, i.e. with respect to the opportunity for and right to 'access' to new technology and information – an argument also used when justifying the Public Internet Monitor Project. 'Access' in this context refers not only to purely physical access to new technology and information, it is also about the opportunity to take part in community business on several different levels. The present sub-report presents the project and its background. The paper also discusses the way in which the Public Internet Monitor Project as a whole has contributed to the development of a social interface or contact surface between citizens and public authorities, as well as how it has stimulated processes of change within public administration and in contacts between public authorities and citizens. Among the questions raised during the evaluation are; how local networks and activities can be stimulated by the citizen monitor and how the user's ideas and experience can be utilised in local adaptations so that they become an essential part of a continuous development of services and technology. The paper also describes the linked chains of responsibility exemplified in the excerpts from the interviews. These also include final users as a means of creating a personalised service adapted to local praxis and user environments. The question is posed "is it possible to talk in terms of interactivity on several different levels, not only in the sense of transmitting information or communicating, but also as a means of creating a relation-based interactivity?" Paper II Reconfiguration of Citizenship: Rights and Duties in Development of Public Services This paper presents the case of the cleaner in the library and some examples of feedback failures. Access to information, technology, and to some degree, participation in development of new services, is a central issue in the prevailing eGovernment discourse. This vision also comprises the idea of the active, contributing citizen and considers the development of local public participation as a process of co-construction of citizenship and services engaging several actors on different levels. At the same time, access must be seen as a contemporaneous process of inclusion and exclusion, a defining and drawing up of the boundaries of a new electronically mediated membership, where access is becoming a prerequisite for activating citizenship, transforming "the right to have access" into a "duty to participate", not just for citizens but for the employees who must manage the reconfiguration of citizenship and relations. The foundations for participation, however, turn out to be relatively restricted in practice. The original title of the paper was: Co-Construction of Citizenship: Rights and duties in development of public services. Paper III Consulting the Citizens – Relationship-based Interaction in the Development of E-Government This paper investigates current practices for involving citizens in the development of web-based services in public administration and tries to track their motives. With respect to democratisation, I argue that there is a large potential in adopting participatory design methods for establishing relation-based interaction between administration and citizens. The paper presents an analysis of E-Government initiatives. More particularly it explores the discourse of the materials surrounding these initiatives, particularly with respect to value systems derived from the marketing perspective contra democratic values. It demonstrates that conventional images of democracy have only a background role to play in such efforts. Paper IV Mapping Out and Constructing Needs in the Development of Online Public Services This paper is based on a study concerning experiences of, access to and requests for public services on-line, within the RISI+ Project. The paper presents a pilot study of the setting up of public services in the local context of the county of Blekinge, in southeast Sweden. The study was conducted as a peer evaluation of a selection of methods, or types of needs analysis, used by different actors and producers of public services in order to gain a picture of various needs among users. One part of this study focuses on the views expressed by service providers about the dialogue between themselves and citizens on the provision of public services. This is compared with the practical use or, in some cases, lack of use, of explicit techniques, such as questionnaires, larger surveys and work carried out with the help of focus groups. A basic question is, 'what role does citizen involvement play in the analysis of needs and services and in the choice of design?'. Parts of this report were presented in a poster display at the NordiCHI 2000 conference, "Design versus design" in Stockholm in October 2000 and, in a different version, as a work-in-progress report at the PDC 2000 (Participatory Design) Conference "Bringing in more voices" , in New York in November. Paper V Making E-Government Happen : Everyday Co-Development of Services, Citizenship and Technology This paper describes the use of a metaphorical figure used in different contexts as part of a discussion of working relationships of the co-development of services, citizenship and technology change. The paper discusses the challenge of developing a supportive infrastructure for the ongoing local adaptation and development of public services as citizens use them. Developing supportive structures for co-operation in the design task involves incorporating ways of including the general public, mapping out networks, developing tailorable software and cultivating shop-floor management. If continuous joint co-development of services is made a central part of the co-development of services, citizenship and technology, this also blurs the boundaries between governmental and municipal authorities, private sector employees and other actors within, for example, the voluntary sector - but above all, continuous joint co-development blurs the boundary between citizens and local authorities. The citizens become key figures in the 'web of connections' that makes up the design, content and use of new technologies. In the discourse on participation in E-Government, few reflections are made concerning the basic issue of the democratic values that could be gained by early involvement of local employees and citizens in developmental work or technology-based changes. Making more deliberate use of participatory design methods for incorporating multi-perspectives in service design as well as technology production and use could be a way to stimulate a broader, more inclusive and sustainable participation in local development of E-Government. Paper VI Discourses and Cracks - A Case Study of Information Technology and Writing Women in a Regional Context This is the first of the papers I wrote, where empirical material from a local IT project is discussed and mirrored against the dominating discourses of information technology. Paper VI discusses information technology as a political and practical discourse, which is in part shaped by the repetition of an exalted rhetoric. This repetitive discursive model can be distinguished in global, regional and local contexts and reflects an optimistic belief in technology as an independent power that automatically furthers democratic development. The second part of the paper presents empirical material and experiences from the Women Writing on the Net-project (this was included in the framework of the DIALOGUE project, which was partially funded by ISPO/EC). The aim of the project was to create a virtual space for women on the Internet, and to explore the writing process in terms of aims, tool and method. The method of approach incorporates reflections and discussions about empowerment, democracy and representation of women. This contributed to a more complex understanding of the values of the predominant IT discourses, and revealed the "cracks" in, and possibilities of feminist redefinitions of, these values.

  • 8. Elovaara, Pirjo
    Information Technology: Are Women Outsiders and/or Insiders?2003In: How do we make a difference?: Information technology, transnational democracy and gender / [ed] Mörtberg, Christina; Elovaara, Pirjo; Lundgren, Agneta, Luleå: Gender and Technology, Luleå University of Technology , 2003, p. 21-28Chapter in book (Refereed)
    Abstract [en]

    In Sweden public images of information technology and gender often focus on women´s absence in education and professions in the IT sector. These presentations are numerous in campaigns and projects with the aim of encouraging women to engage in computer science and the IT sector. In my paper I create other images and representations by the use of two feminist figurations - Rosi Braidotti´s cartography and Donna J.Haraway´s diffraction. My point of departure is taken in librarians´ everyday practices when I create another map as well as other meanings than those based on women´s absence. There is a predominance of women working in libraries in Sweden. The inclusion of librarians makes sense of the image of the IT sector, but are they insiders or outsiders?

  • 9. Elovaara, Pirjo
    Informationsteknik: är kvinnorna innanför och/eller utanför?2002Conference paper (Refereed)
    Abstract [en]

    55 Hur definieras informationsteknik i Sverige? Jag har tagit denna fråga med mig till tre officiella svenska dokument: Regeringens proposition 1995/1996 "Åtgärder för att bredda och utveckla användningen av informatiosteknik", Regeringens proposition 1999/2000 "Informationssamhälle för alla" samt Jämits (Jämställdhetsrådet för transporter och IT) delrapport från oktober 2000 (SOU 2000:58) "Jämställdhet och IT". Fokus i det offentliga samtalet har legat på frånvaron av kvinnor. Som ett exempel på denna fokusering vill jag citera Jämits delrapport: "Andelen kvinnor är låg inom vissa IT-branscher och det finns få kvinnor i ledande positioner i börsnoterade IT-företag. Det finns få kvinnor med hög utbildning inom IT-branschen. Fler män än kvinnor har ADB och systemvetenskaplig examen. Fler män än kvinnor har civilingenjör – datateknisk examen."(s.12). Jämit har hämtat innebörden av begreppet informationsteknik från ett tidigare statligt dokument, nämligen från regeringspropositionen 1999/00. I dessa dokument definieras IT som "ett vitt begrepp som används om teknik för att samla in, överföra, lagra, bearbeta och presentera ljud, bild och text i stora mängder oberoende av avståndet. IT är en kombination av datorer och telekommunikation. Ett äktenskap mellan mikroprocessorn och telefonen". (SOU 2000:58) Vad dessa officiella texter vill visa är att informationsteknik är ett tekniskt fält. Detta fält är i könsmässig obalans om vi betraktar det utifrån jämställdhetsperspektiv. Då kan vi exempelvis fokusera på antalet kvinnor som studerar inom de sk IT-områden och därmed också på antalet kvinnor som har sk tekniska yrken. Det finns dock andra berättelser och bilder av informationsteknik. Bibliotekarier är en intressant grupp i diskussioner om jämställdhet och informationsteknik. I Sverige är ca 80 % av alla bibliotekarier kvinnor. Denna profession har traditionellt haft två kärnor, nämligen strukturering av information samt sammanförandet av information och människor. Under de senaste åren har många bibliotekarier initierat sk IT-projekt inom sina egna organisationer. I denna artikel vill jag återge berättelser om tre bibliotekarier och deras IT-praktiker. Vilka teman växer fram utifrån dessa berättelser? Inledningsvis berättar jag hur den informationsteknik som bibliotekarier skapar kan se ut. Är till exempel dikotomin utvecklare/användare relevant? En fråga om expertis är också av intresse i detta sammanhang när bibliotekariernas praktiker speglas gentemot de officiella texternas syn på vilka är informationsteknikens aktörer. Avslutningsvis kommer jag tillbaka till temat informationsteknik, exkluderingar och inkluderingar och använder metaforen "den svarta lådan" som min förståelseram. Beroende hur vi konstruerar den svarta lådan påverkar också vad/vilka vi ser i den svarta lådan Vi skapar också olika och ibland motstridiga förståelser av om/hur informationsteknik och jämställdhetsperspektivet kan vävas ihop och hur deras inbördes relationer ser ut. Keywords: Informationsteknik, IT, jämställdhet, IT-politik

  • 10. Elovaara, Pirjo
    Negotiating Information Technology: Politics and Practices of a Web Site2002Conference paper (Refereed)
    Abstract [en]

    In this paper I investigate municipal web production activities in a Swedish context. I implement Gärtner & Wagners suggestion about thinking through three different arenas when studying design processes: Arena A for individual projects, Arena B for organisational layer and Arena C for the national arena. The arena C, in my case National politics, I regard as the dominating information political discourse, which draws up the ideological scene of the topics, which are available for the information technology translations at the local level. The Arena B is a municipal political IT-vision document. The arena A is an analysis of an interview with a municipal web developer. I implement the analytical tools and vocabulary of the actor-network theory (ANT). I suggest that the web design process is a network of negotiations, where political documents, web producers, private companies, software, and time meet. The messy mixture of actors reinforces the idea of understanding information technology as a hybrid of humans and non-humans, and technology and society. By understanding the complexity of the design process also enables us to think about why the everyday work sometimes seems to be complex, vulnerable and unstable.

  • 11. Elovaara, Pirjo
    et al.
    Ekelin, Annelie
    Discourses and Cracks: A Case Study of Information Technology and Writing Women in a Regional Context2000In: Women, Work and Computerization: Charting a Course to the Future / [ed] Smith, Ellen Balka & Richard, Boston & Dordrecht & Lonfon: Kluwer Academic Publilshers , 2000, p. 199-207Chapter in book (Refereed)
    Abstract [en]

    This paper discusses information technology as political and practical discourse. The repetitive discursive model can be distinguished in global, regional and local contexts and contains an optimistic belief in technology as an independent power that automatically furthers democratic development. The second part of the paper presents empirical material and experiences from the ´Women Writing on the Net´ project. The aim was to build up a virtual space for women and use writing as aim, tool and method. This created a more complex understanding of the values of the predominant IT discourses and revealed the ´cracks´ and possibilities for feminist definitions of these values.

  • 12. Eriksén, Sara
    Slutrapport för utvecklingsprojektet Design av IT i användning: teknikstöd för medborgarservice2003Other (Other academic)
    Abstract [en]

    Slutrapport för utvecklingsprojektet Design av IT i användning - teknikstöd för medborgarservice (DitA), inlämnad till VINNOVA (finansiär) 2003-03-31. Kort sammanfattning och historik om projektet, publikationslista och lista över andra kunskapsspridande aktiviteter med koppling till projektet.

  • 13. Gislén, Ylva
    Rum för handling. Kollaborativt berättande i digitala medier2003Doctoral thesis, comprehensive summary (Other academic)
    Abstract [sv]

    Avhandlingen fokuserar på kollaborativt berättande i digitala medier, och tar avstamp i relativt detaljerade beskrivningar av de designprojekt som utgör avhandlingsarbetets ryggrad. Kännetecknande för dessa designprojekt är att de kombinerar fysiska och virtuella rum och/eller flera medieplattformar. Utifrån kritiska läsningar av designval och bruk av de koncept och prototyper som designprojekten utmynnat i presenteras argument för föreslagna "sätt att se" på design av berättande i digitala medier och centrala kvaliteter i miljöer för kollaborativt berättande. Grundläggande är att se berättande som en överenskommelse, som måste springa ur den berättarsituation, den fysiska och sociala verklighet, som utgör en oavvislig del av allt berättande. Denna överenskommelse upprättar ett "rum" för att undersöka och värdera möjlig mänsklig handling, ett rum vars estetiska egenskaper inte kan skiljas från de etiska och politiska frågeställningar som sätts i rörelse av allt berättande. Utifrån detta grundläggande synsätt diskuteras frågan om utformandet av handlingsutrymme i relation till interaktivitet i digitala medier, begrepp som roll, karaktär, samarbete och konflikt samt rytm, poesi och mångtydighet. Argumenten och resonemangen grundas, utöver i den kritiska läsningen av designprojekten, också i en bredare översikt av narrativitetsbegreppets utveckling inom human- och samhällsvetenskaperna de senaste två decennierna samt i en diskussion av teorier, synsätt och vanliga grundantaganden kring berättande i digitala media. Utrymme i avhandlingen ges också åt en kunskapsteoretisk diskussion kring frågan om design som forskning, främst ur ett perspektiv grundat i STS-fältet men också i relation till förda resonemang ifråga om praxisbaserad forskning i allmänhet och designforskning och designteori i synnerhet.

  • 14. Helgeson, Bo
    et al.
    Hardemo, Isa
    Olofsson, Sarah
    Pettersson, Mårten
    Hederstierna, Anders
    Wrenne, Anders
    Hallqvist, Klas
    Innovation for future mobile services2003Report (Other academic)
    Abstract [en]

    The mobile telecom industry has developed a substantial amount of mobile services that have attracted few end-users. The new mobile telephony systems will offer even more possibilities to develop mobile services, and frequent use of mobile services is necessary to warrant the high investment cost in those systems. But how do we then meet users and their needs with continued development of mobile services and prod-ucts? In this project we have started a work to find new ways to identify and screen new possible mobile services. The approach is based on ethnographic studies and economic modeling of everyday work. The project has resulted in a “prototype” method where Work Practice studies are combined with a fairly simple economical screening model. In a pilot study like this it is not possible to solve the fundamental problems of the mobile industry, but it could be seen as a beginning of a work of reconnaissance. We have identified some exciting possibilities, but also some considerable problems. In or-der to be successful, the innovation process needs to be accompanied by a parallel de-velopment of new business models that supports the development of services that ad-dresses the end-users needs. There is also a need for research to understand how inno-vations from “outside” are received and processed in organizations and together with industry increase the effectiveness of the whole innovation process. This pilot study has produced valuable experiences for a continued work. The pro-ject have also resulted in a long list of suggestions for new or refined mobile services. Most of the suggestions could be seen as derivatives of existing services. In one way you could therefore question the “innovation effectiveness” of the method. But the used methods could be seen as a starting point for further development in order to address the question of how to organize environments and processes for real innovation.

  • 15. Larsson, Göran
    Arkiven i forskningens tjänst2003Collection (editor) (Other academic)
    Abstract [en]

    Det "forskande lärande" som utvecklades i ett universitetsprojekt tillsammans med lärare och elever i skolor inom ramen för skolprojektet MIS under 1980-talet, byggde på modern teknik (databaser, datorprogram, mikrofiche, i kombination med mer vardaglig teknik) samt tillgång till arkivmaterial, framförallt från kyrkobokföringen. Artikeln tar upp förutsättningar för forskande lärande i skolan, vad som uppnåddes i projektet, och vad det ger för perspektiv på framtidens skola.

  • 16. Mwamila, Burton LM
    et al.
    Thulstrup, Erik W
    Engineering and Technology for Sustainable Development2002Collection (editor) (Other academic)
    Abstract [en]

    Gender equity at technical and engineering faculties within our universities is very seldom found. There are a number of reasons why it is preferable and indeed necessary to have women as well as men in relatively equal numbers attending and developing technical faculties. After decades of initiatives supporting equal opportunities for women and men, we still find few strategies with sustainable impact concerning gender equity at levels of higher education and research in the technical sector. This situation is shared among countries both in the north and south. A presentation of experiences from Sweden will thus have some potential to apply to other countries as well. In this paper the problem of gender inequity is discussed by identifying the problem from statistical data and considering possible answers to questions about “why and how gender equity?”. The discussion concerns both undergraduate and postgraduate education at technical faculties.

  • 17.
    Nilsson, Monica E
    et al.
    Blekinge Institute of Technology, Department of Business Administration and Social Science.
    Sutter, Berthel
    Blekinge Institute of Technology, Department of Human Work Science, Media Technology and Humanities.
    Femte Dimensionen: en lärmodell som förenar forskning, utbildning och "tredje uppgiften".2002In: Interaktiv forskning: för utveckling av teori och prarktik / [ed] Svensson, Lennart; Brulin, Göran; Widegren, Per-Erik Ellström och Örjan, Stockholm: Arbetslivsinstitutet , 2002, p. 135-148Chapter in book (Refereed)
    Abstract [sv]

    Ett exempel på nya samarbetsformer mellan högskola och det omgivande samhället kallad "Femte Dimensionen" redovisas. Poängen är att den så kallade tredje uppgiften inte är något vid sidan av forskning och undervisning, utan är något integrerat, något som kan berika såväl undervisning som forskning.

  • 18. Olofsson, Sarah
    et al.
    Pettersson, Mårten
    Richer Reachability through "interviewing the field"2003Conference paper (Refereed)
    Abstract [en]

    Mobile technology makes it possible to be reachable for people or technical systems when out of the office or the control room. Regarding design, appliances i.e. one function or a narrow set of functionality devices, opens up for exciting possibilities to combine new artefacts with the phone as a communication core. We have conducted an ethnographic study of everyday mobility in a municipality. In this paper we will focus on a design issue that is based on our overall understanding of building-maintenance workers’ work practices. Based on the understanding of how SMS alarms are used today we will discuss design issues regarding what we have chosen to call richer reachability. We use the metaphor of “interviewing the field” when addressing issues about making opaque information transparent. We find that an SMS alarm contains valuable information in the work of the building-maintenance worker, when at the field. The possibility to interview the field would offer a choice to access additional information that would be useful in determining the priority and do a second evaluation on the priority of the alarm when out of the control room.

  • 19. Rydhagen, Birgitta
    et al.
    Trojer, Lena
    ICT and the role of universities: a technopolitical and postcolonial challenge2003Conference paper (Refereed)
    Abstract [en]

    ICT and the role of universities - a technopolitical and postcolonial challenge When ICT (information and communication technology) development issues are situated in the context of knowledge- and technology co-development between low and high income countries, the need for understandings and praxis of postcolonial ICT emerge and the challenges for the academy and its technical faculties enhance. Relevance seems to be a core concept often raised. For development the change of position from merely technology transfer to co-development is strongly in demand. Feminist technoscience with emphasis on ICT is certainly motivated by transformation goals. The reasons for transformation are not only seen in the ongoing difficulties of achieving appropriate ICT system solutions especially in low income countries, but in the way we face contemporary processes of knowledge and technology development. The prerequisites for the latter are still to be met, and urge for transformation not the least within technical faculties of universities. Experiences from development of feminist technoscience within technical faculties implies recognitions of techno- and research politics deeply rooted in understandings of knowledge and technology production as processes, which occur in distributed systems. In other words, knowledge creation takes place on the boundaries between universities, companies (private sector) and other regional, national and international actors (public sector). Hence the role of the university comes into sharp focus and its (dis)ability of transformation. In the study presented experiences from University of Dar es Salaam, Tanzania and Blekinge Institute of Technology, Sweden, will be discussed.

  • 20. Sutter, Berthel
    A CHAT approach to "networked learning"2003Conference paper (Refereed)
    Abstract [en]

    : The poster presentation comprises two parts. The first part - a cultural-historical activity-theory (CHAT) exploration of the concept of “networked learning” – is the paper display seen here. The second part is a computer presentation of a case of “networked learning” – the Ronneby version of the Fifth Dimension approach to learning

  • 21. Tap, Hans
    Accountable interaction. Exploring interactional features of technology in use2004Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    Today we have computers in all kind of work places, and it is a fairly common artefact in many homes. What becomes an interesting topic when computers end up in everyday occasions and used by people who are not necessarily computer experts is how the user interface should be designed to be rendered practically useful. This thesis explores part of this problem by looking into the details of how we use technology and artifacts in our everyday activities and utilizes the insights for developing design concepts. Of particular interest is concept development for user interfaces that goes beyond the traditional desktop computer setup with a screen, keyboard and mouse as tools for interaction. The work relies on an ethnographic approach to get an understanding of moment-by-moment use of technology. Fields like Ubiquitous Computing and Computer Supported Cooperative Work are great sources for inspiration when it comes both to theoretical insights and visions about future use of computers.

  • 22. Tap, Hans
    From 5 meters to 50 centimetres: Interactional features of a tangible monitoring system for remote hemodialysis2003Conference paper (Refereed)
    Abstract [en]

    The traditional desktop computer have a tendency to drag users to the desk, away from their object of work. Within fields covered by the term tangible computing, researchers try to find ways to integrate computer technology in a more radical way, and minimising the desk gravitation. In this paper we argue for different interactional features that are connected to a design idea for monitoring of remote hemodialysis treatment sessions. We show how a non-traditional computer interface can come into play in a highly mobile work environment.

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