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Incorporating changeability for value-robust product-service systems: an integrative review
Blekinge Institute of Technology, Faculty of Engineering, Department of Mechanical Engineering.ORCID iD: 0000-0001-7581-439x
Blekinge Institute of Technology, Faculty of Engineering, Department of Mechanical Engineering.ORCID iD: 0000-0001-5114-4811
Blekinge Institute of Technology, Faculty of Engineering, Department of Mechanical Engineering.ORCID iD: 0000-0002-7804-7306
Blekinge Institute of Technology, Faculty of Engineering, Department of Mechanical Engineering.ORCID iD: 0000-0002-9662-4576
2024 (English)In: Design Science, E-ISSN 2053-4701, Vol. 10, article id e8Article, review/survey (Refereed) Published
Abstract [en]

The ongoing servitization journey of the manufacturing industries instills a through-life perspective of value, where a combination of products and services is delivered to meet expectations. Often described as a product-service system (PSS), these systems are poised with many complexity aspects, introducing uncertainties during the design phase. Incorporating changeability is one of the known strategies to deal with such uncertainties, where the system changes in the face of uncertainty to sustain value, thereby achieving value robustness. While the theme of dealing with multiple uncertainties has been discussed since the inception of PSS, changeability is still poorly addressed. To bridge this gap, an integrative literature review is performed to outline various complexities aspects and their link to uncertainty from a PSS perspective. Also, the state-of-the-art approach to achieving value robustness is presented via changeability incorporation. Subsequently, a reference framework is proposed to guide decision-makers in changeability incorporation in PSS, especially during the early design stages.

Place, publisher, year, edition, pages
Cambridge University Press, 2024. Vol. 10, article id e8
Keywords [en]
Product-service systems, Systems engineering, Changeability, Uncertainty, Early design phase
National Category
Production Engineering, Human Work Science and Ergonomics
Research subject
Mechanical Engineering
Identifiers
URN: urn:nbn:se:bth-26052DOI: 10.1017/dsj.2024.5ISI: 001192359400001Scopus ID: 2-s2.0-85187552444OAI: oai:DiVA.org:bth-26052DiVA, id: diva2:1844072
Part of project
TRUST-SOS – TRUSTed – Site Optimisation Solutions, VinnovaASPECT – A System for Electric and Connected Transport Solutions, Vinnova
Funder
Vinnova, 2021-04347Vinnova, 2021-02551Available from: 2024-03-12 Created: 2024-03-12 Last updated: 2025-09-30Bibliographically approved
In thesis
1. Changeability Assessment in Complex Systems to Support Early-Stage Design Decisions
Open this publication in new window or tab >>Changeability Assessment in Complex Systems to Support Early-Stage Design Decisions
2025 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The early design phase of complex, capital-intensive systems is critical for shaping their architecture and value proposition. However, such systems face numerous challenges from technological, economic, market, and regulatory domains. In addition, considering system-of-systems introduces new hurdles as the focus shifts from measuring performance to assessing overall effectiveness. Together with the growing trend of servitization, where traditional products are combined with value-added services to deliver functions, a lot of uncertainty is introduced during design decision-making. To handle these uncertainties, systems engineering literature advocates for incorporating lifecycle properties into the system that enable the system to deal with these uncertainties once deployed. Systems that consistently meet evolving stakeholder expectations, despite the changing contexts, are called value-robust systems. Changeability is one such property that allows the system to achieve value robustness by changing internally in response to changes externally. During the design stages, the goal is to identify and integrate options that would enable the system to exercise change and sustain value under all conditions.

In this light, this thesis aims to support the integration of changeability in complex systems by facilitating its assessment during the early design stages. To achieve this goal, it first identifies the existing methods and challenges in changeability assessment for achieving value robustness. To address these challenges, it proposes the Changeability Assessment in Systems during Early Design (CASED) method, which supports development teams in creating value-robust systems in the face of uncertainty. CASED is one of the core contributions of this work, allowing a holistic consideration of identification, quantification, and valuation of changeability during early design stages. It maps the expected mean value and expected standard deviation for each design as a function of changeability level, which serves as a guide for decisions concerning changeability. Additionally, this thesis explores the use of Extended Reality technologies to address perceptual complexity by visualizing operational scenarios and proposes designing for changeability as a mechanism for creating value-robust circular systems.

Place, publisher, year, edition, pages
Karlskrona: Blekinge Tekniska Högskola, 2025. p. 100
Series
Blekinge Institute of Technology Doctoral Dissertation Series, ISSN 1653-2090 ; 2025:09
Keywords
Uncertainty, Changeability assessment, Value robustness, Early design stages, Systems Engineering, Product-Service Systems
National Category
Mechanical Engineering
Research subject
Mechanical Engineering
Identifiers
urn:nbn:se:bth-28429 (URN)978-91-7295-507-3 (ISBN)
Public defence
2025-09-18, J1630, Campus Gräsvik, Karlskrona, 09:15 (English)
Opponent
Supervisors
Available from: 2025-08-11 Created: 2025-07-30 Last updated: 2025-09-30Bibliographically approved

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Machchhar, Raj JitenBertoni, AlessandroWall, JohanLarsson, Tobias

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