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Towards Investigating Capability Measures and Their Influence on Agile Team Climate
Blekinge Institute of Technology, Faculty of Computing, Department of Computer Science.ORCID iD: 0000-0002-0983-8817
2024 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Background: 

The prevalence of Agile Software Development (ASD) practices has increased the prominence of individual and interpersonal skills. The human-centric nature of ASD practices makes it imperative for identifying and assigning capable professionals to constitute a workable team. Despite evidence from previous research in relation to the influence of workforce skillset and the effects of team climate factors on the performance of a team, the areas of capability measurement and factors influencing team climate in ASD remain largely unexplored. 

Objectives:

This thesis aims to aggregate evidence, from both former literature and current day practice, towards investigating capability measurement in ASD. Further, to address the gap in relation to team climate research in the ASD context, this thesis also investigates the effects of capability measures on team climate factors within industrial contexts.

Method:

A mixed-method approach was employed to address the thesis’ objectives, where a Systematic Literature Review (SLR) and multiple industrial surveys were conducted. A state of the practice survey (S1) was conducted to identify and gather evidence regarding capability measures relevant to the ASD context. To determine the relationship between capability measures pertaining to professionals and an agile team’s climate, first an industrial survey (S2) was carried out to study the influence of personality traits. Then, survey S2 was replicated twice (S3) and was further extended to examine the impact of other capability measures, in addition to personality traits (S4). 

Results:

Our SLR retrieved individual and team capability measures, where measures in relation to communication, interpersonal, and personal aspects were majorly emphasized by previous studies. Results from survey S1, where agile practitioners from multiple organizations participated, aligned with our SLR findings and practitioners perceived the majority of the SLR’s measures as relevant to ASD context. Further, the surveys conducted within a large-sized telecom company – S2, S3 and S4, brought to light multiple significant relationships that some of the capability measures showed with team climate factors. The meta-analytic effects observed by analyzing three samples gathered from surveys S2 and S3 showed that a rise in the neuroticism level of a person corresponded to a slight decline in the person’s perceived level of team climate. Further, our investigations identified that the inclusion of a wide range of capability measures, i.e., measures comprising both personality traits and other social aspects of capability measures, as input to regression models could explain more variance in the team climate factors.

Conclusion:

The empirical evidence gathered by employing mixed-methods and examining diverse organizational contexts, contributed towards better realization of capability measurement in ASD and identifying factors affecting agile team climate. The comprehensive list of capability measures acquired by our SLR were validated, through an industrial survey, by experienced agile practitioners who were associated with diverse roles and domains. This makes our SLR findings applicable to a wider audience. The findings from multiple surveys executed in industrial agile contexts showed that capability measures of team members contributed to a small, yet significant, portion of the variance in team climate factors, indicating the need to consider human factors and their effect upon team climate, and the need for gathering further data from diverse contexts, and perhaps to also include additional human factors. However, while applying the uncovered relationships to practice, one needs to evaluate whether they are valid (and to what degree). We believe a long-term inspection of capability measures can aid towards acquiring more data that would be necessary to establish robust team climate prediction models.

Place, publisher, year, edition, pages
Karlskrona: Blekinge Tekniska Högskola, 2024. , p. 332
Series
Blekinge Institute of Technology Doctoral Dissertation Series, ISSN 1653-2090 ; 2024:17
Keywords [en]
Capability measures, Personality traits, Team climate, Correlation analysis, Meta-analysis, Regression analysis, Agile software development
National Category
Software Engineering Computer Sciences
Research subject
Software Engineering
Identifiers
URN: urn:nbn:se:bth-27063ISBN: 978-91-7295-491-5 (print)OAI: oai:DiVA.org:bth-27063DiVA, id: diva2:1911454
Public defence
2024-12-20, J1630, Campus Karlskrona, 09:00 (English)
Opponent
Supervisors
Part of project
AGILESEC – Agile development of security critical software, Knowledge FoundationAGILE- eAm aliGnment: Improving quaLity and pErformance, Knowledge FoundationAvailable from: 2024-11-08 Created: 2024-11-08 Last updated: 2024-11-28Bibliographically approved
List of papers
1. An insight into the capabilities of professionals and teams in agile software development: A systematic literature review
Open this publication in new window or tab >>An insight into the capabilities of professionals and teams in agile software development: A systematic literature review
2018 (English)In: PROCEEDINGS OF 2018 7TH INTERNATIONAL CONFERENCE ON SOFTWARE AND COMPUTER APPLICATIONS (ICSCA 2018), Association for Computing Machinery , 2018, p. 10-19Conference paper, Published paper (Refereed)
Abstract [en]

Background: Previous studies investigated key characteristics of software engineers and factors influencing the performance of individuals, productivity of teams and project success within agile software development (ASD). They aided in the active investigation of human aspects in ASD. However, capability measurement and prediction with respect to agile workforce, owing to its importance, is an area that needs spotlight. Objective: The objective of this paper is to present the state of the art relating to capability measurement of software engineers and teams working in ASD projects. Method: We carried out a systematic literature review (SLR) focused on identifying attributes used for measuring and predicting the capabilities of individual software engineers and teams. Results: Evidence from 16 studies showed attributes that can measure capabilities of engineers and teams, and also attributes that can be used as capability predictors. Further, different instruments used to measure those attributes were presented. Conclusions: The SLR presented a wide list of attributes that were grouped into various categories. This information can be used by project managers as, for example, a checklist to consider when allocating software engineers to teams and in turn teams to a project. Further, this study indicated the necessity for an investigation into capability prediction models. © 2018 Association for Computing Machinery.

Place, publisher, year, edition, pages
Association for Computing Machinery, 2018
Keywords
Agile software development, Capability measurement, Capability prediction, Competence, Individual capability, Systematic literature review, Team capability, Application programs, Engineers, Forecasting, Human resource management, Software design
National Category
Software Engineering
Identifiers
urn:nbn:se:bth-16644 (URN)10.1145/3185089.3185096 (DOI)000461243700003 ()2-s2.0-85048487301 (Scopus ID)9781450354141 (ISBN)
Conference
7th International Conference on Software and Computer Applications, ICSCA 2018, Kuantan, Malaysia
Available from: 2018-06-28 Created: 2018-06-28 Last updated: 2024-11-08Bibliographically approved
2. Understanding the Perceived Relevance of Capability Measures: A Survey of Agile Software Development Practitioners
Open this publication in new window or tab >>Understanding the Perceived Relevance of Capability Measures: A Survey of Agile Software Development Practitioners
2021 (English)In: Journal of Systems and Software, ISSN 0164-1212, E-ISSN 1873-1228, Vol. 180, article id 111013Article in journal (Refereed) Published
Abstract [en]

Context: A significant number of studies discussed various human-aspects of software engineers over the past years. However, in the light of swift, incremental and iterative nature of Agile Software Development (ASD) practices, establishing deeper insights into capability measurement is crucial, as both individual and team capability can affect software development performance and project success.

Objective: Our study investigates how agile practitioners perceive the relevance of individual and team level measures, pertaining to professional, social and innovative aspects, for characterizing the capability of an agile team and its members.

Method: We undertook a Web-based survey using a questionnaire built based on the capability measures identified from our previous Systematic Literature Review (SLR). This questionnaire sought information about agile practitioners’ perceptions of individual and team capability measures.

Results: We received 60 usable responses, corresponding to a response rate of 17% from the original sampling frame. Our results indicate that 127 individual and 28 team capability measures were considered as relevant by majority of the practitioners. Our survey also identified seven individual and one team capability measure which have not been previously characterized by our SLR.

Conclusion: In practitioners’ opinion, an agile team member’s state of being answerable or accountable for things within one's control (responsibility) and the ability to feel or express doubt and raise objections (questioning skills), are the two measures that significantly represent the member’s capability. Overall, the findings from our study shed light on the sparsely explored field of capability measurement in ASD. Our results can be helpful to practitioners in reforming their team composition decisions. © 2021 Elsevier Inc.

Place, publisher, year, edition, pages
Elsevier, 2021
Keywords
individual capability, team capability, capability measurement, survey, agile software development
National Category
Software Engineering
Identifiers
urn:nbn:se:bth-18738 (URN)10.1016/j.jss.2021.111013 (DOI)000680064900015 ()2-s2.0-85107903841 (Scopus ID)
Funder
Knowledge Foundation, 20150214
Available from: 2019-10-07 Created: 2019-10-07 Last updated: 2024-11-08Bibliographically approved
3. Investigating the relationship between personalities and agile team climate of software professionals in a telecom company
Open this publication in new window or tab >>Investigating the relationship between personalities and agile team climate of software professionals in a telecom company
2020 (English)In: Information and Software Technology, ISSN 0950-5849, E-ISSN 1873-6025, Vol. 126, article id 106335Article in journal (Refereed) Published
Abstract [en]

Context: Previous research found that the performance of a team not only depends on the team personality composition, but also on the interactive effects of team climate. Although investigationon personalities associated with software development has been an active research area over the past decades, there has been very limited research in relation to team climate.

Objective: Our study investigates the association between the five factor model personality traits(openness to experience, conscientiousness, extraversion, agreeableness and neuroticism) and the factors related to team climate (team vision, participative safety, support for innovation and task orientation) within the context of agile teams working in a telecom company.

Method: A survey was used to gather data on personality characteristics and team climate perceptions of 43 members from eight agile teams. The data was initially used for correlation analysis; then, regression models were developed for predicting the personality traits related toteam climate perception.

Results: We observed a statistically significant positive correlation between agreeableness and participative safety (r = 0.37), and also between openness to experience and support for innovation(r = 0.31). Additionally, agreeableness was observed to be positively correlated with overall team climate (r = 0.35). Further, from regression models, we observed that personality traits accountedto less than 15% of the variance in team climate.

Conclusion: A person’s ability to easily get along with team members (agreeableness) has a significant positive influence on the perceived level of team climate. Results from our regression analysis suggest that further data may be needed, and/or there are other human factors, in addition to personality traits, that should also be investigated with regard to their relationship with team climate. Overall, the relationships identified in our study are likely to be applicable to organizations within the telecommunications domain that use scrum methodology for software development.

Place, publisher, year, edition, pages
Elsevier, 2020
Keywords
personality traits, team climate, correlation, regression, agile software development
National Category
Software Engineering
Identifiers
urn:nbn:se:bth-18736 (URN)10.1016/j.infsof.2020.106335 (DOI)000573271800015 ()
Funder
Knowledge Foundation
Available from: 2019-10-07 Created: 2019-10-07 Last updated: 2024-11-08Bibliographically approved
4. Exploring the relation between personality traits and agile team climate: Aggregating results from a twice replicated study in a telecom company
Open this publication in new window or tab >>Exploring the relation between personality traits and agile team climate: Aggregating results from a twice replicated study in a telecom company
2024 (English)In: Journal of Systems and Software, ISSN 0164-1212, E-ISSN 1873-1228, Vol. 210, article id 111937Article in journal (Refereed) Published
Abstract [en]

Context: Former literature revealed team performance is contingent on personality composition and interactive effects of team climate. While decades of research on personality prevails in software engineering, team climate remains sparsely researched. Objective: In agile software development, individuals and interactions are key sources of agility. This study replicates a previous study and analyzes the relationship between five-factor-model personality traits and team climate dimensions among agile teams in a telecom company. Method: A Web-based survey was replicated twice, first with 75 professionals from 12 teams in Sweden, followed by 46 professionals from seven teams in India. The data was used for correlation, regression analyses, and meta-analysis. Results: We observed significant negative correlations between neuroticism and all the team climate dimensions. Meta-analysis identified a significant medium-sized negative effect between neuroticism and participative safety. Regression analysis showed personality traits accounted for around 10 % of the variance in team climate dimensions. Conclusions: High neuroticism is not conducive to team climate as emotionally unstable members could impair team cohesion by being reactive and susceptible to stress. Managers assembling Scrum teams ought to mitigate higher neuroticism by counterbalancing it with an elevation of corresponding negatively correlated personality variables and providing support/training towards increasing the aforementioned variables. © 2023

Place, publisher, year, edition, pages
Elsevier, 2024
Keywords
Agile software development, Correlation analysis, Meta-analysis, Personality traits, Regression analysis, Team climate, Climate models, Human resource management, Software design, Agile teams, Engineering teams, Interactive effect, Team performance, Telecom company
National Category
Software Engineering Psychology (excluding Applied Psychology)
Identifiers
urn:nbn:se:bth-25937 (URN)10.1016/j.jss.2023.111937 (DOI)001164255100001 ()2-s2.0-85182633775 (Scopus ID)
Funder
Knowledge Foundation, 20190078
Available from: 2024-02-05 Created: 2024-02-05 Last updated: 2024-11-08Bibliographically approved
5. Examining the effect of software professionals’ personality & additional capabilities on agile teams’ climate
Open this publication in new window or tab >>Examining the effect of software professionals’ personality & additional capabilities on agile teams’ climate
2024 (English)In: Journal of Systems and Software, ISSN 0164-1212, E-ISSN 1873-1228, Vol. 214, article id 112054Article in journal (Refereed) Published
Abstract [en]

Context: Investigating factors influencing agile team climate is pressing given its impact on organizational performance. Despite previous studies, association between human aspects and team climate remains yet unexplored. Objective: Exploring association between two human aspects, namely team member's capability measures and personality traits, and member's perceived team climate. Method: 75 professionals (12 teams) from one division participated in the first survey iteration, second iteration in another division included 46 professionals (7 teams). We employed correlation analyses to measure association between human aspects and climate, and regression analyses to identify team climate predictors. Results: In relation to team climate dimensions, we observed a significant negative correlation with neuroticism and a significant positive correlation with responsibility. Linear regression analysis showed capability measures accounted for 19.2% of variance in team climate. Multivariable regression analysis revealed capability measures and personality traits together accounted for 25.7% of variance in team climate. Conclusion: An individual's propensity towards self-doubt (neuroticism) negatively affects perceived team climate, whereas individual's ability to be responsible and teamwork-oriented positively affect perceived team climate. The inclusion of both capability and personality variables as input for multivariable regression explained slightly more variance in team climate, compared to only capability measures (25.7% against 19.2%). © 2024 The Author(s)

Place, publisher, year, edition, pages
Elsevier, 2024
Keywords
Agile software development, Capability measures, Correlation analysis, Personality traits, Regression analysis, Team climate prediction, Correlation methods, Iterative methods, Software design, Agile teams, Capability measure, Climate prediction, Human aspects, Pressung, Team climate
National Category
Software Engineering Psychology (excluding Applied Psychology)
Identifiers
urn:nbn:se:bth-26174 (URN)10.1016/j.jss.2024.112054 (DOI)001233303200001 ()2-s2.0-85191161464 (Scopus ID)
Funder
Knowledge Foundation, 20190078
Available from: 2024-05-07 Created: 2024-05-07 Last updated: 2024-11-08Bibliographically approved

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