When a Product-Service System (PSS) has a longer lifecycle, it is subjected to several internal and external changes along its path that may deteriorate its value. A PSS capable of delivering value despite the circumstances is called a value robust PSS, and one way of achieving value robustness is by incorporating changeability. A lot of uncertainties prevail in decision-making concerning changeability as change is a phenomenon not clearly understood in PSS design. To bridge this gap, this paper presents a reference framework to support the definition and quantification of changeability in PSS design to enable the delivery of a value robust PSS. The paper is mainly focused mainly on the realization of the concept of changeability in PSS design, crossing the boundary between rich literature in the field of PSS and Systems Engineering.

The paper presents a framework for the integration of the system’s design variables, state variables, control strategies, and contextual variables into a design optimization problem to assist early-stage design decisions. The framework is based on a global optimizer incorporating Dynamic Programming, and its applicability is demonstrated by the conceptual design of an electrical hauler. Pareto front of optimal design solutions, in terms of time and cost, together with optimal velocity profiles and battery state-of-charge is visualized for the given mining scenario.

The paper presents an approach, based on the development of digital twins, to support the transition toward electromobility and autonomy in the mining industry, by supporting the design space exploration of future operational scenarios based on different construction equipment and mining site configurations. With such an intent, the paper presents an approach combining systems and systems-of-systems simulations to run trade-off analysis based on different product-service systems (PSS) configurations. Additionally, the paper integrates the "operational context"variables in PSS design simulations to create a digital twin of a "mining operational scenario"customizable for the specific configurations of each mine. The paper exemplifies the proposed approach by contextualizing in a reference mining site describing how the multi-dimensional simulations have enabled PSS trade-off analysis and PSS sensitivity analyses, and how operational context variables are integrated into the digital twin of the operational scenario. © 2022 The Authors.

The emergence of IoT has propelled the traditionally known Product-Service System (PSS) to be characterized by smarter technologies, enabling them to collect and process data from the operational stage and facilitate communication between the customer and the provider. Commonly referred to as Smart Product-Service Systems (Smart PSS), these systems promise to create value at a personal level by collecting and effectively utilizing the operational data. However, one of the fundamental challenges is the lack of awareness as to what kind of data can be collected from the operational stage and what can be achieved from this data. This paper systematically reviews scientific literature to underline the kind of data being collected from the operational stage, the purposes being achieved from that data, and how they lead to value creation. The systematic review of 60 representative studies enabled the definition of the operational scenario that comprises 4 dimensions of data and 10 classes of data within these dimensions to generically identify what kind of data is being collected. The intend presented by various authors led to the generalization of 5 themes that target different purposes of collecting data. Further, the papers were classified with regards to functional or non-functional requirements to see how data in different approaches are leveraged for value creation. Finally, the discussion highlights the current gaps in the literature and raises several opportunities for future contributions.