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Dual Effects of Hybrid Working on Performance: More Work Hours or More Work Time
Blekinge Institute of Technology, Faculty of Computing, Department of Software Engineering.ORCID iD: 0000-0003-1744-3118
SINTEF, Norway.ORCID iD: 0000-0001-7391-4194
Blekinge Institute of Technology, Faculty of Computing, Department of Software Engineering.ORCID iD: 0000-0003-2669-0778
Örebro University, Sweden.
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2025 (English)In: Agile Processes in Software Engineering and Extreme Programming – Workshops, Springer Science+Business Media B.V., 2025, p. 63-70Conference paper, Published paper (Refereed)
Abstract [en]

Work in software development companies has become increasingly hybrid with employees altering days of working in the office with days of working remotely from home. Yet, little is know about the efficiency of such way of working because the current scale of remote working is unprecedented. In this paper, we present our findings from a company-wide survey at Storebrand - a large-scale Norwegian fintech company, focusing on perceived performance. Our analysis of 192 responses shows that most employees report being able to perform the planned tasks. Further, half of respondents perceive to have increased work hours. Through qualitative analysis of open-ended commentaries of respondents we learned that remote working has dual effects on the perceived work hours - some employees report working longer hours and others report having more work time due to efficient use of the time throughout the day. Finally, we recommend managers to discuss and address the concerning habits of employees caused by increased connectivity and inability to stop working, before these lead to burnout and disturbances in the work/life balance. 

Place, publisher, year, edition, pages
Springer Science+Business Media B.V., 2025. p. 63-70
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 524
Keywords [en]
Flexible, Hybrid, Performance, Remote, Work hours, Fintech, 'current, Dual effect, Large-scales, Remote working, Work time, Software design
National Category
Software Engineering Work Sciences
Identifiers
URN: urn:nbn:se:bth-27498DOI: 10.1007/978-3-031-72781-8_7ISI: 001467340200007Scopus ID: 2-s2.0-85218049220ISBN: 9783031727801 (print)OAI: oai:DiVA.org:bth-27498DiVA, id: diva2:1941356
Conference
Workshops held at the 25th International Conference on Agile Software Development, XP 2024, Bozen-Bolzano, June 4-6, 2024
Part of project
WorkFlex, Knowledge Foundation
Funder
Knowledge Foundation, 20220047The Research Council of Norway, 309344, 321477Available from: 2025-02-28 Created: 2025-02-28 Last updated: 2025-09-30Bibliographically approved

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Šmite, DarjaTkalich, AnastasiiaMoe, Nils BredeKlotins, Eriks

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