Accelerating New Product Development: A Vision on Active Personas
2025 (English)In: Software Business, ICSOB 2024 / [ed] Efi Papatheocharous, Siamak Farshidi, Slinger Jansen, Sonja Hyrynsalmi, Springer Science+Business Media B.V., 2025, Vol. 539, p. 461-466Conference paper, Published paper (Refereed)
Abstract [en]
User participation and user feedback are essential to the success of new product development (NPD). Development teams use user feedback to derive requirement engineering artifacts, such as user scenarios, user stories, concept mindmaps, and user personas, to guide them in identifying and addressing a particular user problem. However, finding enough user participation to collect meaningful feedback is challenging, and less attention has been given to addressing this. In this paper, we propose Active Personas (APs), fictional users capable of generating contextual feedback through an interactive multi-modal interaction, such as text, voice, image, and video. APs enable development teams to gather feedback on their solutions through iterative internal experimentation. APs use generative artificial intelligence to enable dynamic multi-modal interaction and utilize user personas to generate contextual feedback. We aim to conduct a series of studies to further validate APs by applying the design science approach as guidance. We plan to develop an initial prototype of APs and conduct studies in a more controlled setting using open-source or completed projects to validate APs. Later, we will transition to ongoing projects in various types and domains.
Place, publisher, year, edition, pages
Springer Science+Business Media B.V., 2025. Vol. 539, p. 461-466
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 539
Keywords [en]
active personas, generative ai, new product development, user feedback, user participation, user personas, User profile, Active persona, Development teams, Multimodal Interaction, Requirement engineering, User persona, User stories, Product development
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:bth-27719DOI: 10.1007/978-3-031-85849-9_36ISI: 001476891400034Scopus ID: 2-s2.0-105001404587ISBN: 9783031858482 (print)OAI: oai:DiVA.org:bth-27719DiVA, id: diva2:1951832
Conference
15th International Conference on Software Business, ICSOB 2024, Utrecht, Nov 18-20, 2024
Funder
ELLIIT - The Linköping‐Lund Initiative on IT and Mobile Communications2025-04-142025-04-142025-09-30Bibliographically approved