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Assessing the Impact of Intellectual Capital on Financial Performance: A Case Study of Kuehne + Nagel in the Freight Forwarding Industry
Blekinge Institute of Technology, Faculty of Engineering, Department of Industrial Economics.
Blekinge Institute of Technology, Faculty of Engineering, Department of Industrial Economics.
2025 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

This thesis examines the role of Intellectual Capital (IC) - specifically human, structural, and capital employed - in influencing the financial performance of third-party logistics providers, with a focus on Kuehne + Nagel and a comparative analysis involving DHL and DSV. In the context of a knowledge driven economy, where logistics firms increasingly depend on intangible assets such as expertise, innovation, and customer relationships, the study employs the Value-Added Intellectual Coefficient (VAIC) method to assess IC efficiency using eight years of financial data (2017–2024). The findings reveal that Human Capital Efficiency (HCE) is the most significant contributor to profitability, while Structural Capital Efficiency (SCE) lags across all firms. The research concludes that IC - particularly human capital - is a key driver of competitive advantage in logistics, and recommends that future research extends the time frame and sample scope, while incorporating more granular IC data to better capture intangible value creation dynamics.

Place, publisher, year, edition, pages
2025. , p. 27
Keywords [en]
IC, VAIC, Logistics, Financial Performance
National Category
Business Administration
Identifiers
URN: urn:nbn:se:bth-28683OAI: oai:DiVA.org:bth-28683DiVA, id: diva2:2002322
Subject / course
IY2656 Master's Thesis MBA 15.0 hp
Educational program
IYAMP MBA programme, 60 hp
Presentation
2025-06-05, 11:44 (English)
Supervisors
Examiners
Available from: 2025-10-06 Created: 2025-09-30 Last updated: 2025-10-06Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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Language
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